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Employee Type:

Regular

Work Shift:

Day - 8 hour shift (United States of America)

Join Team Tidelands and help people live better lives through better health!

The Medical Assistant will be responsible for providing administrative support to ensure efficient operation of the medical office/hospital. MA will support providers and patients through a variety of tasks related to patient care management, organization and communication.

Responsible for pre-registering and scheduling moderately complex procedures and coordinating multiple resources for patient services. May also perform duties for prior authorization, referrals (incoming/outgoing), good faith estimates, and/or payment collections.

+ Rooming patients and performing data collections, vitals, EMR input

+ Conduct pre-visit planning by reviewing patient charts prior to appointment with recent test results and correspondence

+ Assisting physicians with patient set-up and preparations

+ Compile and summarize information for care providers

+ Triaging incoming phone calls

+ Preparing and administering medications with physician authorization

+ Completing medical forms and obtaining referrals / authorizations

+ Retrieval of lab and x-ray reports

+ Calling in prescriptions

+ Providing patient education with regards to diagnosis mgt, medication mgt, home treatment, and diets

+ Ordering medical and office supplies

+ Cleaning and stocking exam rooms

+ Cleaning instruments and disposing of biohazard waste according to OSHA standards

Other duties as assigned

**EDUCATION** :

+ **High School Diploma** or equivalent required

**EXPERIENCE** :

+ Three (3) years of related customer-faced experience required

+ At least one (1) year scheduling or preregistering patients required

**LICENSURE/CERTIFICATION** :

+ **Basic Life Support (BLS)** required

**KNOWLEDGE/SKILLS/ABILITIES** :

+ Ability to interact successfully with the public.

+ Ability to perform effectively despite sudden deadlines and changing priorities

+ Ability to maintain personal composure in high stress situations

+ Ability to demonstrate a high level of interpersonal skills required to interact with patients, patients’ families/visitors and clinical staff

+ Ability to perform with a high degree of accuracy and with meticulous attention to detail.

+ Demonstrate a strong ability to use initiative and judgment and to identify, analyze and solve problems

**EDUCATION** :

+ **High School Diploma** or equivalent required

**EXPERIENCE** :

+ Three (3) years of related customer-faced experience required

+ At least one (1) year scheduling or preregistering patients required

**LICENSURE/CERTIFICATION** :

+ **Basic Life Support (BLS)** required

**KNOWLEDGE/SKILLS/ABILITIES** :

+ Ability to interact successfully with the public.

+ Ability to perform effectively despite sudden deadlines and changing priorities

+ Ability to maintain personal composure in high stress situations

+ Ability to demonstrate a high level of interpersonal skills required to interact with patients, patients’ families/visitors and clinical staff

+ Ability to perform with a high degree of accuracy and with meticulous attention to detail.

+ Demonstrate a strong ability to use initiative and judgment and to identify, analyze and solve problems

**EDUCATION** :

+ **Associates degree** or Medical Terminology course completion, preferred.

**EXPERIENCE** :

+ Prior call center experience preferred

+ Experience in healthcare environment preferred

Tidelands Health is an equal opportunity employer (EOE). Tidelands Health does not discriminate against employees or applicants for employment on the basis of race, color, creed, religion, age, national origin, disability, marital status, veteran status, gender, genetic information, familial status, or any other legally protected status.