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41282BR

Extended Job Title:

Sr Outreach Worker

Org Level 1:

Texas Tech Unv Hlth Sci Ctr El Paso

Position Description:

This position will serve as primary contacts for medically needy patients. Responsibilities include processing provider claims, using computer system to record and report patient information, patient case finding, financial screening, program enrollment facilitation, non-medical counseling, case tracking, and preparing all necessary case documentation. Persons in this position will serve as program spokespeople and representatives to participating health care providers, local communities and local health agencies; therefore, this position requires a positive and professional attitude when working with patients, community leaders, and local health agency and state agency care workers. Persons in this position will be expected to travel between local health-agencies in the fulfillment of their duties and may be asked to make occasional home visits. Work is performed in usual clinic conditions; requires a high degree of contact with patients and families, clinic staff and outside support agencies. Travel and ability to respond to needs during off- duty hours may be required in unusual situations.

Requisition ID:

41282BR

Travel Required:

Up to 25%

Major/Essential Functions:

+ Navigating patients through the health care system for cancer screening, diagnosis and treatment: arrange appointments, referrals, and follow-ups.

+ Track participants according to project protocol and documents appropriately.

+ Maintains adequate follow-up with participants.

+ Identify and facilitate social service referrals such as transportation, child care, insurance.Identifies participant personal and environmental barriers and assists participants and their families in identifying solutions to the barriers.

+ Works in close collaboration with UMC, TTUHSC physicians, Project Director and other health care personnel in patient screening and treatment.

+ Performs other tasks and duties assigned by the supervisor within the policies of the department and TTUHSC in order to meet the goals and objectives of the program and the department.

+ Adhere to all TTUHSCEP policies, procedures and processes

+ Personally demonstrate, display, and act in accordance with TTUHSCEP values (Service, Respect, Accountability, Integrity, Advancement, and Teamwork).

+ Perform all other duties as assigned.

+ Remains current with all licensure, certifications and mandatory compliances and trainings required of this position.

Grant Funded?:

Yes

Minimum Hire Rate:

Compensation is commensurate upon the qualifications of the individual

Pay Basis:

Hourly

Work Location:

El Paso

Preferred Qualifications:

+ The person in this position will function as a navigator for under-insured and uninsured patients needing cancer screenings, diagnostic testing and care for any cancers diagnosed.

+ The navigator will be responsible for scheduling appointments, compiling notes, monitoring patient treatment plans, will use a computer application system to record and track patient information and attend medical appointments. In addition, they will serve as a resource in advising patients about community resources for those with personal/environmental barriers to complete screening/diagnostic and treatment appointments.

+ Interact effectively with a broad range of people at all levels: conduct community outreach activities in a variety of settings, including evening and weekends, and must be able to speak in public.

+ Possess excellent communication skills and interpersonal skills, and be a team player.

+ Attention to detail in record keeping, documentation, and reporting is vital to this position.

+ Have knowledge of the health care system and familiarity in navigating patients through the system for services; have extensive work experience and knowledge of people, organizations, and institutions in the El Paso, Texas and surrounding areas.

+ Ability to communicate in both English and Spanish is an essential part of this job to ensure effective communication with all program participants.

+ Have reliable source of transportation to conduct outreach activities and attend appointments with participants as required by the program; have current Driver License and vehicle insurance.

+ Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form.

+ Ability to deal with problems involving several concrete variables in standardized situations.

+ This person functions under the immediate supervision of a Research Associate and Project Director with whom close communication is needed.

+ The person display a professional manner. This person have a high degree of expertise and ability to work with web-based applications, data management software and be able to complete data entry accurately.

+ Bilingual written and oral communication skills, experience and ability to work with different web-based applications, excel, spreadsheets and office programs;

Campus:

HSC - El Paso

Department:

Family Medicine Elp Genl

Required Attachments:

Resume / CV, Transcript

Job Type:

Full Time

Pay Statement:

Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan. For additional information, please reference the institutional pay plan website (https://app4.ttuhsc.edu/payplan/) .

Job Group:

Research Technicians

Shift:

Day

EEO Statement:

All qualified applicants will be considered for employment without regard to sex, race, color, national origin, religion, age, disability, protected veteran status, or genetic information.

Required Qualifications:

+ A minimum of a High School diploma or equivalent.

+ At least three years experience in a business office environment.

+ Higher education may substitute on a year for year basis.

Licensure/certification

+ Case management experience or completion of state approved Community Health (Outreach) Worker program and current certification.

Does this position work in a research laboratory?:

No

Jeanne Clery Act:

The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. To view this report, visit the TTUHSC Clery Act website (https://www.ttuhsc.edu/emergency/clery-report.aspx) .