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PURPOSE/OBJECTIVE** **:

The Retail Intern is responsible for assisting with various duties as outlined below:

Perform a variety of routine teller duties to include processing transactions, identifying basic potential financial needs and, based on that identification, making referrals to the platform area as appropriate.

Responsibilities for the Teller role include, but are not limited to the following:

• Process deposits to customer accounts; includes verification of cash, verification of endorsements, and providing customers with receipts.

• Cash checks for customers and non-customers.

• Process and properly record the sale of monetary instruments (i.e. official bank checks)

• Process foreign currency purchases and sales.

• Redeem savings bonds.

• Properly file all government-mandated reports related to large cash transactions and the sale of all monetary instruments.

• Process various types of loan payments and credit card cash advances.

• Assist with providing customers with access to safe deposit area.

• Actively engages in the sales process by identifying potential financial needs for customers and non-customers alike and makes appropriate referrals of such leads to the platform staff for follow-up.

Qualifications:

• Students entering their sophomore or junior year, or High School or equivalent preferred.

• Incumbent must be outgoing, have good customer service skills and the ability to work in a fast-paced environment

• Individual should be a self-starter and be technically literate

Work Requirements:

Ability to stand and remain standing for up to five hours at a time without a break.

At Eastern Bank, we pride ourselves on supporting our employees by offering tremendous opportunity for individual growth. As an inclusive company, we work to ensure that our valued employees are treated fairly, recognized for their individuality, and encouraged to reach their fullest potential. These values have earned us a reputation as a great place to work and provide a strong reason why you should consider a career with us. We are proud to offer comprehensive compensation plans and a benefits program called Total Rewards that includes medical, dental, vision, life and disability insurance, retirement, vacation and tuition reimbursement.

Eastern Bank is an equal opportunity employer. All job applicants will be considered for employment without regard to race, color, religious creed, national origin, sex, sexual orientation, gender identity, genetic information, military service, age, ancestry, or disability.

At Eastern Bank, we are dedicated to building a diverse, equitable, inclusive and authentic workplace. If you’re excited about this role but your experience doesn’t fully align with every qualification, we still encourage you to apply! You may be just the right candidate for this position or others across the company. Our Recruitment team is waiting to chat with YOU.