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Professional Development Specialist - Part Time- Days

MercyOne

1 Positions

ID: TRHEUS00589700MERCYO

Posted On 05/29/2025

Job Overview

Employment Type:

Part time

Shift:

Day Shift

Description:

POSITION PURPOSE:

Under general supervision of the Manager of Clinical and Professional Development, the Education Specialist (ES) is a member of the MercyOne Dubuque and Dyersville Medical Center education team and is accountable for advancing and maintaining staff competence, enhancing professional practice, and supporting achievement of career goals. Assesses, coordinates and/or facilitates system-wide colleague development, orientation and mandatory education to MercyOne colleagues , and serves as a Learning Management System (LMS) (e.g. Cornerstone) Administrator. Additionally, the Education Specialist oversees the hospital volunteer program and assists with student observations and healthcare career outreach.

The Education Specialist cultivates an environment that promotes a desire and passion for lifelong learning by supporting the development of effective, quality, innovative, creative, and enjoyable continuing education activities, implementing evidence-based practice innovations, and continually evaluating further learning needs and/or practice changes.

Details:

Your best life. Our one purpose.

At MercyOne, we own our actions to achieve our larger goals. We invest in great people and ask that you make each experience your responsibility.

What we offer:

We care about your well-being, both physical and mental, which is why our benefit package includes:

+ Wellness programs

+ Education reimbursement

+ Personalized health insurance plans including dental and vision

+ Paid time off

+ Long- and short-term leave

+ Retirement planning

+ Life insurance coverage

What you will do:

Adheres to the principles of caring and expected behaviors outlined in MercyOne Dubuque and Dyersville Medical Center's Model of Caring and Trinity Health's Code of Conduct, fostering a climate where all customers are treated in a manner consistent with Trinity Health Mission, Values and Actions. Maintains a working knowledge of applicable Federal, State and local laws and regulations, Trinity Health’s Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical and professional behavior. Maintains a professional, collaborative work environment so as to foster a positive public image for MercyOne Dubuque and Dyersville Medical Center. Knows and adheres to all laws and regulations pertaining to patient health, safety and medical information (i.e., HIPAA, Stark, etc.). Utilize research and evidence-based practice standards in the delivery of educational offerings. Continuously seek out opportunities to improve the quality of educational delivery through innovative and creative problem solving. Contribute to the positive image of MercyOne Dubuque and Dyersville Medical Center and enhance the magnetic culture of the organization by modeling professional behavior both in the organization and in the community. Assures appropriate orientation, education and continuing professional development of personnel in accordance with Trinity Health, MercyOne, and/or Clinical and Professional Development oversight. Coordinate and/or facilitate educational experiences for all intern/clinical practicum students to include establishment of affiliation agreement with academic organizations and satisfaction of affiliation agreement requirements. Participate in the development of innovative professional development improvement initiatives within MercyOne Dubuque and Dyersville Medical Center as a whole. Serve as a professional role model and mentor to all MercyOne Dubuque and Dyersville Medical Center colleagues. Meet core competency requirements and Education Specialist competencies as specified below Participate in ongoing personal development and organizational activities (e.g., initiatives, meetings, etc.) to advance the educational goals of MercyOne Dubuque and Dyersville Medical Center. Coordinate the following general educational programs for MercyOne Dubuque and Dyersville Medical Center

+ **_Maintains BLS Certification/BLS Instructor Certification_** Provide AHA CPR and/or First Aid Training for identified departments.Includes staff assignments, record keeping, liaison with oversight organization (e.g., AHA), and teaching/coaching as needed.

+ **_Management of LMS BLS Certification Program/Simulation Manikins_** Monitoring of License Needs with current vendor.Communication with Director of Clinical and Professional Development regarding yearly license needs.Assignment of course to staff in LMS system.Monitoring of completions/reporting to Manager of Clinical and Professional Development and directors/supervisors of past due staffManagement of equipment including cleaning and resupply of lungs/valvesTrouble shoot issues with vendor and/or order replacement equipment.

+ **_MercyOne Dubuque and Dyersville Medical Center Orientation_** (MMOC) as scheduled in cooperation with Nursing Orientation; maintain agenda, coordinate with presenters, develop and present orientation content, manage changes as outlined by TJC and other regulatory bodies, coordinate LMS programs for colleagues and others; develop and communicate colleague housewide orientation schedules in collaboration department contacts, track attendance and maintain records.

+ **_Mandatory Reporter_** as specified by Iowa law; to include coordination and provision of all training through management and assignment of on-line programming per Iowa Department of Health and Human Services and serves as a liaison with Iowa state agencies as needed. Monitors & communicates delinquencies with human resources and colleague directors/supervisors.

+ **_TJC-and other required annual training_** ; Assigned via LMS or other learning media, per direction of MercyOne and/or Trinity Health subject matter experts. Track completions and provide communication/reports to department directors/supervisors/SMEs, as needed.

+ **_Academic contracts and affiliation agreements;_** maintain files, review new and renewed contracts for necessary content; monitor contracts for needed renewal, coordinate with President/CEO role for signature.

+ **_Learning Management System_** Administration/Maintenance/AuthoringCourse developmentAttend LMS learning opportunities/webinars and coordinates invitation to other SMEs as appropriate.

+ **_Volunteer Program Coordinator_** : Responsible for day to day management of the volunteer program for persons donating their time to serve the patients of MercyOne Dubuque and Dyersville. Includes identifying placement opportunities for volunteers, identifying onboarding requirements, conducting volunteer orientation, maintaining records, and ensuring annual requirements are met.

+ **_Healthcare Career Exploration_** : Supporting career outreach work and events including student job shadow coordination and healthcare career exploration fairs.

Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Trinity Health’s Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical, and professional behavior.

What we are looking for:

Education:

1. Bachelor’s degree in business, health administration, education or other relevant major required.

2. Master’s degree preferred.

Experience:

One year of experience in using information/learning technology for educational applications is required. Two years of experience providing healthcare related education is preferred. Two years of experience with administration of LMS (e.g., HealthStream or equivalent) informational technology or multimedia work is preferred. Experience in public speaking for group presentations required. Proficiency with audio-visual equipment.

Certification/Licensure:

Child and Dependent Adult Abuse Mandatory Reporter Training required within 6 months of hire and every 5 years thereafter. Basic Life Support Certification (BLS) will be required within 30 days of hire and every 2 years thereafter. Basic Life Support Instructor Certification will be required within 365 days of hire and every 2 years thereafter.

Education Specialist Competencies:

Demonstrate applied knowledge of the principles of teaching and learning across the life continuum, instructional design, and provision of education/training to individuals and groups. Demonstrate effective independent work styles and collaboration within and across departments to develop programs and processes to meet general legal and regulatory educational requirements and provide an excellent orientation program for MercyOne Dubuque and Dyersville Medical Center staff. Effectively apply problem-solving and conflict management strategies. Provide recommendations regarding budgetary and technology issues related to areas of expertise. Demonstrate work-related organizational skills and ability to prioritize work given the needs of multiple stakeholders. Establish and cultivate professional networks within Trinity Health /MercyOne and the LMS communities. Operate a variety of educational technology (computers, projectors, AV Equipment, etc.) and adheres to MercyOne Medical Center policy and manufacturer recommendations regarding operation. Demonstrate effective written and verbal communication skills in working with others and in development of reports, proposals and educational content. Demonstrate moderate to high levels of applied competence with computers and relevant applications.

+ Microsoft Office: Word, Excel, PowerPoint, Teams

+ Outlook and use of the Internet/SharePoint

+ Healthstream (user and administrative levels) or equivalent LMS

**MercyOne Eastern Iowa** provides exceptional, personalized care to Dubuque, Dyersville, Elkader, Clinton and surrounding areas providing more than 300 licensed beds. MercyOne Eastern Iowa operates four medical centers in Dubuque, Elkader, Dyersville and Clinton. Our facility in Clinton has branches in DeWitt (https://www.mercyone.org/location/mercyone-dewitt-family-medicine) , Fulton (https://www.mercyone.org/location/mercyone-fulton-family-medicine) and Morrison (https://www.mercyone.org/location/mercyone-morrison-family-medicine) specializing in family medicine and Savanna Home Health & Hospice Care based in Illinois.

+ MercyOne Dubuque Medical Center (https://www.mercyone.org/dubuque/find-a-location/)

+ MercyOne Dyersville Medical Center

+ MercyOne Elkader Medical Center (https://www.mercyone.org/location/mercyone-elkader-medical-center)

+ MercyOne Clinton Medical Center

With a history dating back more than 130 years, MercyOne Eastern Iowa has grown through expansions, acquisitions and consolidations to help provide exceptional, personalized care to our communities. Our four medical centers employ over 2,000 colleagues and medical staff improving access and creating an even higher level of care coordination to benefit patients and communities throughout the region.

Our Mission:

We, Trinity Health, serve together in the spirit of the gospel, as a compassionate and transforming healing presence within our communities.

Our Core Values:

+ Reverence

+ Commitment to Those Who are Poor

+ Safety

+ Justice

+ Stewardship

+ Integrity

Our Vision:

+ We will be the most trusted health partner for life.

Our Actions:

As a Trinity Health colleague, I will:

+ Listen to understand.

+ Learn continuously.

+ Keep it simple.

+ Create solutions.

+ Deliver outstanding service.

+ Own and speak up for safety

+ Expect, embrace and initiate change.

+ Demonstrate exceptional teamwork.

+ Trust and assume good intentions.

+ Hold myself and others accountable for results.

+ Communicate directly with respect and honesty.

+ Serve every person with empathy, dignity and compassion.

+ Champion diversity, equity and inclusion.

Our Promise:

+ We Listen.

+ We Partner.

+ We Make it Easy.

MercyOne Dubuque Medical Center and all its affiliates are proud to be equal opportunity employers. We do not discriminate on the basis of race, gender, religion, physical disability or any other classification protected under local, state or federal law.

Our Commitment to Diversity and Inclusion

Our Commitment to Diversity and Inclusion

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

Primary Contact

1682448195899

Jessica Schleuning

Talent Acquisition Partners, Human Resources

563-589-9671

Phone

Phone

Phone

563-589-9673

Fax

[email protected]

Email

True

True

True

Job Details

Categories

Health Care

Location

Dubuque, IA

Job Type

Employee

Full/Part

Part Time

Company ID

1154

Job REQ #

TRHEUS00589700MERCYONEENUS

\# Positions

1

Start Date

20250529

End Date

20250629

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MercyOne

About the Company

MercyOne Dubuque/Dyersville Medical Center is a not-for-profit Catholic hospital serving the tri-state area of Iowa, Illinois and Wisconsin since 1879. MercyOne – Dubuque has 263 beds while MercyOne – Dyersville is a critical access hospital with 25 beds and a 40-bed nursing home.

MercyOne offers a full range of acute care services, including invasive cardiology and open-heart surgery, Level II trauma center, Level II regional neonatal intensive care unit, general and orthopedic surgery, psychiatric services and inpatient physical rehabilitation. MercyOne also operates two hospital-based skilled nursing units, extensive outpatient rehabilitation services, home health care, retail pharmacy and a wide range of outpatient, community and business services. MercyOne’s 1,500 full- and part-time employees and medical staff of 230 care for more than 56,000 inpatients and outpatients each year.

The hospital is accredited by The Joint Commission and achieved Magnet designation, the gold standard of patient care, in 2004 and was redesignated a Magnet hospital for the fourth time in 2019.

MercyOne Dubuque/Dyersville Medical Center is a ministry organization of Trinity Health based in Novi, Michigan. MercyOne is an organization that values and encourages diversity. To learn more about MercyOne and opportunities for employment, please see the postings listed on this site or visit our website mercyone.org.