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ESSENTIAL DUTIES AND RESPONSIBILITIES

Under the general supervision of the Director of Operations the Associate Director of Education Programming for the RiseBoro Youth Center is responsible for working in collaboration with the staff to ensure the overall effective and innovative implementation of the Education Division’s adult education programs. The Associate Director will provide support in strategic development, leadership on contract management, staff supervision, budget development, and execution. As a member of the division’s leadership team, the Associate Director will serve as a strategic partner in planning and implementing the vision for the division. Specific duties and responsibilities include:

+ Provide direct supervision and support to the Adult Education Program Directors, Program Coordinators and Educational Specialist.

+ Lead recruitment, hiring, orientation, and onboarding of qualified staff.

+ Ensure contractual compliance and achievement of goals and outcomes across all educational programming

+ Oversee daily program operations and provide strategic and hands-on support to program staff; troubleshoot operational challenges.

+ Conduct regular planning and supervision meetings; build staff capacity through training and coaching. Ensure program teams meet goals, adhere to deadlines, and maintain compliance with RiseBoro policies and contractual obligations.

+ Monitor and evaluate program activities through observations, staff consultation, and data review; provide timely and constructive feedback.

+ Guide staff in the developing and conducting needs assessment and implementing strategies that respond to stated needs

+ Define, measure, and evaluate program performance data; create continuous improvement based on performance data; prepare reports for tracking, monitoring and evaluation purposes

+ Build collaboration between key internal and external stakeholders and organizational partners to support the provision of services

+ Assist in program-related event planning and arrange for guest speakers to enhance programmatic offerings/activities

+ Assist with outreach to target populations and liaise with appropriate community and government agencies regarding services

+ Collaborate with the Development Department to write and submit grant proposals as well as engage in fundraising opportunities. Lead efforts to enhance and expand Adult Education services to meet emerging needs of community

+ Assist in preparation and monitoring of annual program budgets and budget modifications; ensure budget adherence throughout the year

+ Represent the agency at DYCD, NYSED, and other funder-required trainings and meetings.

+ Other related duties as assigned by the Director of Operations, VP and the Director of Youth Employment Programs

+ Along with Education Specialist, ensure curriculum planning and instructional quality control in collaboration with instructional staff.

+ Support case management functions of the Adult Education Counselors, Case Managers, and Career and Educational Counselors

+ Review quarterly RiseBoro Board of Director reports prepared by Adult Education Program Directors and Coordinators

+ Provide guidance, leadership, and direction to the team to ensure the delivery of high-quality programmatic offerings; model as an enthusiastic, positive, and motivated coach; implement planning sessions with staff to enhance programs, services, and staff skill sets

+ Take full responsibility for the performance management of the teams to ensure that quality and deadlines are achieved and maintained and that any issues are managed in accordance with RB policies, procedures, and guidelines

+ Coordinate training programs for new staff and identify training needs for current staff; orient new hires to their respective roles and responsibilities within the program structure

+ Prepare/review timesheets on a bi-weekly basis and submit them to the payroll department for processing.

+ Ensure proper staff coverage for scheduled and unscheduled time off

+ Other related tasks or duties as deemed necessary by the VP, the Director of Youth Employment Programs and Director of Operations

COMPETENCIES

+ Strong contract and performance management skills

+ Demonstrated ability to supervise staff effectively

+ Proven ability to energize, motivate, and engage staff

+ Ability to think creatively and innovatively

+ Ability to multi-task and meet set deadlines

+ Excellent oral and written communication skills

+ Excellent interpersonal and client service skills

+ Excellent organizational and analytical skills

+ Ability to listen and communicate effectively

+ Ability to lead with a compassionate and collaborative approach

+ Proficient in MS Office Suite

+ Ability to aim beyond program mandates and expectations for the overall benefit of the program and clients served

+ Ability to work independently and collaboratively as part of a team

+ Bi-lingual English/Spanish preferred

+ Commitment to RiseBoro’s mission, vision, and values

+ Ability to understand the concepts of institutional and structural racism and bias and their impact on underserved and underrepresented communities

+ Demonstrated commitment to work that supports communities who have experienced systemic oppression and bias (e.g. people of color, LGBTQ+ people, immigrants, justice-involved persons, etc.)

EDUCATION AND EXPERIENCE

+ Bachelor’s degree in a related field required

+ A minimum of three (3) years of professional experience working with adult education programs, or non profit management

+ Teaching experience is a plus

Qualifications

It is the policy of RiseBoro to provide equal employment opportunity to all employees and applicants for employment. No individual will be discriminated against on the basis of race, color, age, creed, religion, national origin, citizenship status, political or union affiliation, marital or partnership status, sex, sexual orientation or affectional preference, gender identity, familial status, genetic information or predisposition or characteristic, disability, status as a victim of domestic violence, status as a veteran or member of the U.S. military and related obligations, or any other characteristic protected by law. This policy applies to all terms and conditions of employment, including but not limited to, recruitment, hiring, job placement, compensation, benefits, training and apprenticeship, employee development, promotion, demotion, discipline, transfer, lay-off and recall, and termination. RiseBoro makes reasonable accommodations based on religion and/or disability as required by law, and requests for accommodation are to be directed to the Human Resources Department.