• Community Information Exchange Network Manager

    Goodwill of Greater Cleveland and East Central Ohi (Canton, OH)


    408 9th Street Southwest, Canton, OH, United States | Mission Services | Salary | Full Time

     

    | Generous Paid Time Off, Health, Dental, Vision, Voluntary Term Life, Short-Term & Long-Term Disability, Retirement with Company Match.

     

    Be part of a mission-driven organization making a lasting impact in the community. Join our team at Goodwill!

     

    Are you passionate about creating meaningful connections and leveraging technology to drive positive changes in communities? As the Community Information Exchange (CIE) Network Manager, you will be at the forefront of innovation, bringing together health, human services, and social service agencies to build stronger, more resilient communities. This role offers a unique opportunity to lead the implementation of cutting-edge technology and data solutions, foster impactful partnerships, and make a tangible difference in addressing complex community challenges.

     

    Amazing Benefits Await You! When you join Goodwill, you'll enjoy full-time hours and an outstanding benefits package that includes:

     

    + Generous paid time off - 4 weeks per calendar year

    + Paid holidays

    + Medical, dental, and vision coverage at a fraction of the premium cost

    + Retirement planning with a company match

    + Life insurance and disability insurance at no cost

    + Employee assistance program

    + Employee discount

    As the CIE Network Manager, you'll:

    + Build Partnerships That Matter: Collaborate with a diverse range of service providers to maximize the strategic impact of the CIE network and achieve shared goals.

    + Drive Data Integration: Oversee data agreements, security protocols, and seamless integration between stakeholders, ensuring a smooth flow of information.

    + Be a Connector: Align network activities with community needs and outcomes, fostering collaboration across sectors.

    + Empower Partners: Create tools and plans to enhance partners' technical capacity, helping them integrate seamlessly into the CIE network.

    + Support Growth: Lead outreach and onboarding efforts, ensuring new partners are welcomed and supported in their journey.

    + Provide Expert Guidance: Offer technical assistance and referrals, ensuring partners receive top-notch support.

    + Set Standards: Enforce network policies and procedures to maintain integrity and quality.

    + Tell the Story: Compile and share impactful, data-driven reports that highlight successes and opportunities.

    + Manage Resources: Collaborate on financial reporting and resource allocation to sustain and grow the network.

    + Inspire Improvement: Use SWOT analysis to identify growth opportunities to continuously improve the network's impact.

     

    What Makes You a Great Fit? We're looking for someone who is:

     

    + Mission-Driven: You're deeply committed to addressing social determinants of health and creating equitable systems.

    + A Strategic Thinker: You excel at seeing the big picture and aligning resources to achieve measurable results.

    + An Effective Collaborator: You thrive in building bridges across diverse groups and fostering strong relationships.

    + Technically Skilled: You're fluent in data management tools and technology platforms, with a knack for streamlining processes.

    + Detail-Oriented: You have exceptional organizational skills and an ability to juggle multiple priorities with ease.

    + A Change Maker: You're passionate about innovation and continuously seek ways to improve systems and outcomes.

     

    What You'll Bring

     

    + Education & Experience:

    + Bachelor's degree in social sciences, healthcare, public health, human services, or a related field (advanced degree preferred).

    + 7-10 years of relevant experience, including 2-4 years in leadership roles.

    + Expertise in human services and healthcare partnerships.

    + Key Skills:

    + Experience in program evaluation, policy frameworks, and building equity-centered interventions.

    + Advanced computer literacy, particularly with word processing, spreadsheets, and databases.

    + Strong communication, negotiation, and project management skills.

    + Licensing:

    + A valid driver's license and automotive insurance.

     

    Goodwill is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

     

    Background check required.