• Training Coordinator

    Westdale Asset Management (Dallas, TX)


    Rate: $25.00 - $30.00 per hour depending on experience. (Hourly non-exempt position)

     

    We are looking for a dedicated Training Coordinator who thrives in helping leasing and property management professionals grow and succeed. In this role, you will work 100% in our corporate office in downtown Dallas at The Epic (https://theepicdallas.com/) . You will deliver engaging training while offering day-to-day support that enhances onsite operations and drives leasing performance across our communities.

    Requirements

    The Training Coordinator should have working knowledge of Property Management and Learning Management Systems including:

    + Minimum 4 years' experience of onsite apartment leasing OR minimum 1 year experience at an apartment management company in a training capacity.

    + Property Management Software, Yardi products preferred.

    + Experience using a Customer Relationship Management (CRM) platform.

    + Ancillary services such as Renter's  Insurance, Payment Processing, Screening, and Revenue Management systems.

    + Learning Management Systems (LMS) maintenance.

    + Microsoft productivity systems such as SharePoint, Office 365, Outlook.

    + Strong customer service background.

    + Outstanding written and verbal communication skills.

    + Adaptability to adjust training approaches based on the audience's needs.

    + Comfortable speaking to groups and facilitating training sessions.

    + Ability to solve problems and collaborate with other team members.

    + Ability to travel by car or plane as needed.

    Responsibilities

    + Facilitating training for topics such as CRM usage, lead management, property tours and lead follow-up procedures.

    + Application support for prospect and resident systems.

    + Managing training materials/courses within LMS, update courses as policies and procedures change.

    + Scheduling live training and tracking attendance within the LMS.

    + Assisting with the rollout of new software systems by providing training and support.

    + Helping in coordinating logistics for in-person or virtual training, including scheduling and material preparation under the direction of the Training Manager.

    + Conducting one-on-one or group training virtually or on-location.

    + Assisting Training Manager with process improvements, direction, and feedback.

    + Staying up to date on relevant industry and software updates.

     

    We offer a competitive salary, good benefits, and an energetic environment. Our benefits include:

     

    + Medical insurance

    + Dental insurance

    + Life insurance

    + Short-term and long-term disability insurance

    + 401(k) plan with company match

    + Flexible spending accounts

    + Paid vacation, personal/sick time, and holidays

    + Tuition reimbursement

    + Credit union

    + Service recognition awards

    + Employee assistance program

    + Apartment rental discounts

     

    Join our team and contribute to our continued growth and success!

     

    Work Days: Monday – Friday

     

    Work Hours: 8:30 am - 5:30 pm

     

    Required License or Certification: Valid Texas Driver’s License (Real ID).

     

    Our application process includes criminal background checks and drug screens.

     

    Rate: $25.00 - $30.00 per hour depending on experience. (Hourly non-exempt position)

     

    Powered by JazzHR