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Description

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role?

The Commercial Data Office (CoDO) team, within Global Commercial Services (GCS), is focused on powering the best customer experience and driving value through data. With continuous changes in the regulatory environment and data innovation, CoDO plays a key role in supporting GCS’ sustainable growth balanced with controls and risk management. In partnership with the Enterprise Data Office and across GCS, CoDO is tasked with building new, innovative data solutions for our customers and leading the program for adherence to data regulations and data management best practices.

Role Description

The **Sr. Business Architect - Commercial Data Strategy** will report to the Director of Commercial Data strategy under Commercial Data Office (CoDO). This role will lead creation of the Commercial Business Data Architecture across card and non-card product lines in support of GCS priorities for product, marketing, sales/client management, analytics and operations.

This role will drive the data architecture vision for data sourcing, enrichment, organization and sharing capabilities. The role will partner closely with Business, Product, Technology and Risk Management partners on developing a data unification and architecture roadmap, to support the current Global Commercial Services priorities and goals, while powering future growth and return on investment through data balanced with appropriate controls.

We are looking for a Business Architect with strong hands-on data strategy and management background with expert understanding of best practices in data systems/technology. With a dedicated and talented team behind you, you will lead the creation and evolution of Commercial Services data strategy to transform data into a differentiator for our business.

The ideal candidate for this role will help the business strike the balance between stabilization, modernization and growth of the Commercial Services through data. Highly engaging collaboration across user personas, and the ability to understand business /technology priorities, articulating their needs/challenges and accordingly defining the data strategy roadmap, are key skills needed for this role.

We’re looking for someone who enjoys a fast-paced environment, operates cross-functionally (both with business, product and technology stakeholders), and maintains a positive attitude and sense of humor in the face of challenges.

Responsibilities

+ Create Business Data Architecture in partnership with business and product stakeholders to support Commercial Data Strategy rollout.

+ Lead data discovery, current state data assessment and define future state for key organizational priorities / initiatives

+ Create business architecture design, data flow and system interaction diagrams

+ Create/maintain data strategy artifacts for Commercial Data office

+ Understand the stages of data lifecycle and facilitate definition of Conceptual and Logical data models for Card and Non-Card products /services across Commercial lines of business

+ Drive strong partnerships across the organization to include leaders on the analytics, product, marketing, strategic partnerships, customer onboarding and client management teams, to fully understand their goals and link to data needs

+ Partner with Chief Data Office (CDO) and Enterprise architecture teams to customize the data and architectural standards and guidelines for Commercial Services

+ Partner with Commercial Data Governance and Program Office to ensure adherence to frameworks and best practices

+ Collaborate with product managers, product owners, data owners and power users to unify Commercial data through modern data management techniques

+ Design innovative Commercial Data strategies that will enable consistent, trusted, and available data across the company

Minimum Qualifications:

+ 5 years of direct work experience in large scale/enterprise environment

+ Understanding of Commercial business, processes, products, customer journeys

+ Business interview / discovery, root cause and data impact assessment skills

+ Conceptual and Logical Data modeling skills

+ Experience envisioning and rollout of operational and analytical data strategies across diverse distribution channels and user personas

+ Experience architecting data solutions for real time, batch, event driven and streaming use cases.

+ Experience organizing data for high performing data platforms, sensitive data elements, structured and unstructured needs.

+ In depth understanding of architectural principles related to Metadata, Master data and reference data management.

+ Understanding of APIs, Streaming and evolving technologies to enable effective data strategy

+ Proven track record of understanding business challenges and strategies and translating them into value-add and technically viable data products and solutions

+ Strong working knowledge of current and upcoming data management, architecture and data product techniques and trends, with a point of view on the evolving concepts and best practices

+ Demonstrable experience of driving meaningful improvements in business value through data management and delivery of new data products

+ Ability to put enterprise thinking first, connect the role’s agenda to enterprise priorities and balance the needs of customers, partners, colleagues and shareholders.

Qualifications

Salary Range: $110,000.00 to $190,000.00 annually bonus benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

+ Competitive base salaries

+ Bonus incentives

+ 6% Company Match on retirement savings plan

+ Free financial coaching and financial well-being support

+ Comprehensive medical, dental, vision, life insurance, and disability benefits

+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

+ 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

+ Free and confidential counseling support through our Healthy Minds program

+ Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions

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**Job:** Technology

**Primary Location:** US-Arizona-Phoenix

**Schedule** Full-time

**Req ID:** 25009368