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Summary The primary purpose of the position is to assist the primary nurse with patient care, receives and directs patients, answers routine inquiries. Determines nature of inquiry and independently responds to all administrative questions, and assists patients, visitors and others requesting information, guidance, or referral for special assistance. Responsibilities Major Duties Include: Performs direct patient care including personal hygiene, physical comfort, nutrition, elimination, prevention of skin breakdown, safety, etc. Receives and directs patients, answers routine inquiries and makes referrals. Receives and responds to a number of unclear inquires form patients concerning a variety of medical personnel and administrative matters. Maintains stock of supplies and sterility of instruments. Performs or assists Triage staff with diagnostic procedures including EKGs, venipunctures, and alcohol breathalyzer used to diagnose medical conditions. Assists in the performance of or independently performs procedures such as insertion of urinary catheters and intravenous catheters. Performs patient care procedures such as collection of specimens, applying dressings, and adjusting supportive equipment. Performs duties in accordance with Health Insurance Portability and Accountability Act (HIPAA) and applicable laws and policies. Instructs patients in crutch, walker and or cane use and ensures correct fitting of equipment. Performs duties involving customer service and or public liaison. Performs duties in accordance to applicable safety precautions and infection control. Operate emergency department equipment such as Telemetry and automated external defibrillator (AED). Provides general clerical/administrative support coordination work for the Triage area. Collects and organizes statistical data for reports. Performs patient charting using standard medical terminology entering information regarding care rendered, condition and progress. Work Schedule: varies must accept all shifts Position Description Title/PD#: Health Technician (Emergency Department)/PD02583A Physical Requirements: The work requires moderate to heavy (15-44 pounds) lifting of equipment or patients and requires standing, walking, bending, stooping, stretching, pushing, pulling, twisting, reaching and similar activities in an immediate or limited time frame. Requirements Conditions of Employment Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement. GS-07 grade level: One year of specialized experience (equivalent to the GS-06 grade level in the federal service); experience that equipped the applicant with the particular knowledge, skills and abilities (KSA's) and other characteristics to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled, in the normal line of progression for the occupation in the organization. Specialized experience includes: You must have one year of specialized experience equivalent to at least the next lower grade GS-06 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Advanced EMT or Paramedic certification; Experience in supporting Triage activities, from care to therapeutic treatment and specimen collection; Knowledge of safety precautions and infection control as it relates to patients presenting in the Emergency Department; Experience in applying age appropriate direct patient care procedures including ADL's (Activities of daily living); Skill in communicating in a tactful and courteous manner with a wide variety of individuals with various levels of understanding; Ability to work as a member of the interdisciplinary team to provide care to patients. - Demonstrated ability to prioritize emergency care of critical or unstable patients; Experience in treatment of behavioral emergencies or psychiatric patients. OR Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have successful completion of 1 year of graduate education (18 semester hours) directly related to the work of this position. Applicants may substitute education for the experience required for the GS-07 level. OR Applicants may also combine education and experience to qualify at the GS-07 level. To calculate, first identify the percentage of required education you have earned (when substituting, you cannot use the first 60 semester hours that you earned). Then identify the percentage of required experience you possess. Add the two percentages. The total percentage must equal at least 100 percent to qualify at the GS-07. For example, an applicant who has 9 semester hours of graduate level education (i.e. 50% of graduate education required) and 6 months of creditable specialized experience (i.e. 50% of the required experience) would equal 100% of the required experience for the position A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. The VA has adopted Core Values and Characteristics that apply universally across the Department. The five Core Values define "who we are," our culture, and how we care for Veterans, their families and other beneficiaries. The Values are Integrity, Commitment, Advocacy, Respect and Excellence ("I CARE" Education Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer (TJO). Please visit the Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP), va.gov/EMPLOYEE/docs/The-Fair-Chance-to-Compete-Act.pdf for more information. Additional Information Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer (TJO). Please visit the Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP), va.gov/EMPLOYEE/docs/The-Fair-Chance-to-Compete-Act.pdf for more information. VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process. The following will be communicated to applicants for VA employment in a testing designated position and will also be included in all VA vacancy announcements for such positions: All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drugs use prior to appointment. Applicants who refuse to be tested will be denied employment with VA. The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be well-qualified, applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors if applicable, and must be proficient in most of the requirements of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website which can be found at https://www.opm.gov/. Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. This job opportunity announcement may be used to fill additional vacancies. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.