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System Chief Nursing Officer, Trinity Health
- Trinity Health (Livonia, MI)
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Employment Type:
Full time
Shift:
Description:
About Trinity Health
Trinity Health is one of the largest not-for-profit, faith-based health care systems in the nation. It is a family of 127,000 colleagues and more than 38,300 physicians and clinicians caring for diverse communities across 26 states. Nationally recognized for care and experience, the Trinity Health system includes 93 hospitals, 107 continuing care locations, the second largest PACE program in the country, 142 urgent care locations and many other health and well-being services. In fiscal year 2024, the Livonia, Michigan-based health system invested $1.3 billion in its communities in the form of charity care and other community benefit programs.
Mission
We serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities.
Core Values
Reverence
We honor the sacredness and dignity of every person.
Commitment to Those Experiencing Poverty
We stand with and serve those who are experiencing poverty, especially those most vulnerable.
Safety
We embrace a culture that prevents harm and nurtures a healing, safe environment for all.
Justice
We foster right relationships to promote the common good, including sustainability of Earth.
Stewardship
We honor our heritage and hold ourselves accountable for the human, financial and natural resources entrusted to our care.
Integrity
We are faithful to who we say we are.
Vision
As a mission-driven, innovative health organization, we will become a leader in improving the health of our communities and each person we serve. We will be the most trusted partner for life.
Promise Statement
We Listen. We Partner. We Make it Easy.
Our Actions
+ Listen to understand.
+ Learn continuously.
+ Keep it simple.
+ Create solutions.
+ Deliver outstanding service.
+ Own and speak up for safety.
+ Expect, embrace and initiate change.
+ Demonstrate exceptional teamwork.
+ Trust and assume goodness of intentions.
+ Hold myself and others accountable for results.
+ Communicate directly with respect and honesty.
+ Serve every person with empathy, dignity and compassion.
+ Champion health equity and the common good.
Position Purpose
Serves as a top executive leader for Trinity Health & its Ministries to ensure attainment of Trinity Health strategic goals by providing mission & values-based vision & leadership & driving effective, sustainable performance of all Health Ministries & System Services operations across the Health System. Ensures long-term growth & viability of the System through overseeing & leading responsive & proactive development of integrated platforms/models, services & strategies that improve health care operations, quality, safety & financial outcomes in the attainment of mission / business strategy & current / future challenges. Enables & ensures that people, processes, systems, programs, culture & resources are in place to meet the strategic aims of the delivery & coordination of better health, better care at lower costs, optimal colleague experiences & sustainability for the Ministries.
Essential Functions
Our Trinity Health Culture: Knows, understands, incorporates & demonstrates our Trinity Health Mission, Core Values, Vision, Actions & Promise in behaviors, practices & decisions.
Mission Leader
Stewards the Mission that inspires a culture of commitment to the mission, vision & values of Trinity Health. Develops an active & deep understanding of canonical & civil responsibilities of the ministry. Internalizes & understands the legacy of Trinity Health & its founding congregations & ensures that every decision is consistent with long-term goals & maintaining a thriving Catholic health care ministry into the future. Provides counsel, leadership, guidance & direction in the development of an organizational culture appropriate to ensure operational excellence & to support the Mission & Values of Trinity Health.
Strategist
Provides executive leadership oversight & primary resource for the realization of Trinity Health philosophy, Vision, Mission, Strategic Plan & goals for the service function assigned in support of all of Trinity Health & its Ministries. Serves as a high-level, trusted advisor & thought partner to other executives & senior leaders; coaches for development, accountability & improvement. Oversees assigned service / department colleagues, budget, policies & responsibilities to ensure appropriate internal staffing, colleagues experience, allocation of budgets for internal & external spend & consistent standards of operation. Oversees assigned service / department work affecting Trinity Health & its Ministries & the interrelationships among its component organizations. Advances a culture of collaboration in arriving at solutions to achieve short & long-term business goals, objectives & plans; Leads or participates in the development / deployment of annual operating plans / strategies. Develops & implements standards for the provision of services to enhance quality, safety, efficiency, positive experiences & value; Develops / revises portfolio of services, locations & capabilities that evolve & transform as regulatory & payment models change, new enabling practices or capabilities emerge & requirements change. Stewards scarce not-for-profit community resources by issuing Requests for Proposal (RFP) for external services, negotiating & monitoring arrangements & by directing & evaluating the work performed for quality, efficiency, performance & results. Collaborates with other functional leaders in the development & review of policies & procedures; Knows, understands, incorporates & demonstrates professional leadership & professional service-associated practices, processes & behaviors. Participates in scheduled & ad hoc meetings providing updates on key matters impacting the organization, assigned services & functional expertise; Educates Trinity Health governance & leadership regarding issues & developments impacting the organization’s operations, goals and priorities. Leads or champions standardization / systemness & optimization of organizational capabilities including policy, process, procedures & methodology; Collaborates & drives supportive enablement strategies to affect desired change.
Results Leader
Drives & champions organizational performance, growth, effectiveness & efficiency across the RHMs, Continuing Care & MHMs to produce operations success Understands the legal, operating & financial structures of Trinity Health; analyzes the impact of current or planned activities within those structures; Understands & clearly articulates service-associated issues affecting the operations of Trinity Health, including applicable standards of care, law & regulatory matters. Provides solution-oriented, strategic business (e.g., service, care) advice & options to executive & senior leadership to facilitate growth & success of Trinity Health and its Ministries. Aligns priorities & resources with organizational strategy & business goals; Champions culture change, innovation & performance improvement; Promotes, advances & supports a culture of urgency & accountability around the Strategic Plan within scope of influence. Ensures system operational compliance with applicable state & federal regulations & accrediting agency requirements; provides appropriate support & resources to initiate corrective actions; Monitors & educates executive & senior leadership regarding changes in practices, processes, regulations, standards & other developments impacting the organization, its operations & goals. Ensures governance, leadership structures & decision-making authority is clearly defined & controls are established to eliminate bottlenecks, improve timeliness & effectiveness; Ensures systems are in place that enforce / reinforce shared responsibilities for delivering desired results. Represents & advises Trinity Health on complex transactions, changes & other major corporate initiatives (e.g., mergers, transitions, acquisitions, reorganizations); Supports & provides subject matter expertise advice; Assesses & advises on responses to crisis situations impacting Trinity Health or its Ministries. Represents the interests of Trinity Health in contact with outside or community stakeholders & agencies.
Talent Manager
Ensures the organization has a clear and consistent message to internal and external stakeholders, recruits and fosters talent and assures that there are systems in place to keep people throughout the organization well-informed and engaged. Clearly articulates where the organization must be unified and where differences should be fostered to leverage capabilities and meet unique requirements of communities. Articulates the organization’s strategy so that people at all levels see how their work contributes to the organization’s success and proactively changes systems and processes that reinforce inappropriate patterns of behavior in the organization. Drives organizational performance, growth, effectiveness and efficiency across the RHMS, Continuing Care, and MHMs to produce operations success. Champions cultural change, innovation and performance improvement. Promotes, advances and supports a culture of urgency and accountability around the Strategic Plan within scope of influence to ensure that performance improvement is at the core of Trinity Health's culture and evidenced by RHM, Continuing Care, and MHM performance against goals.
Talent Developer
Fosters a culture that attracts & retains talent, builds resilience & embraces Trinity Health’s Mission, Vision and Values. Supports, recognizes, inspires & rewards colleagues for their work, through mentoring, providing opportunities to develop & engagements to expand their knowledge, experience & growth; Advances team connectivity & knowledge through communications, meetings, huddles & educational sessions. Implement systems that strengthen competencies needed to deliver value to stakeholders; Actively & personally engage in attracting, developing & retaining key clinical, technical & business leaders, encourages the consideration & incorporation of diversity of views & thoughts & invests in resources that ensure colleagues can perform & develop in their current & future roles. Makes internal & external stakeholders aware of the organization’s commitment to corporate citizenship. Sponsors the process of aligning what the organization offers colleagues with the expectation os next-generation talent & helps key internal & external stakeholders understand the long-term benefits of working for the organization. Oversees development & performance systems that build next-generation talent & sponsors targeted development assignments for high-potential leaders giving direct feedback to key leaders about their potential within the organization & finds / creates opportunities to fulfill career goals. **Maintains a Working Knowledge** of applicable federal, state & local laws / regulations, follows Trinity Health Integrity & Compliance Program & Code of Conduct, as well as other policies, procedures & guidelines to ensure adherence in a manner that reflects honest, ethical & professional behavior & safe work practices.
Functional Role Scope
The Senior Vice President, Chief Nursing Officer (CNO) is a licensed registered nurse (RN) executive that serves as the top nursing leader for Trinity Health & its Ministries that oversees nursing services within a clinically integrated operational network for one of the largest not-for-profit, faith-based health care systems in the nation. Serves as a member of the Trinity Health Executive leadership team & participates as an effective contributing member on various system / ministry leadership teams. Provides direct oversight, services & decision-support in both an A1 (direct) & A2 (indirect) manner nationally & retains an active, current & valid Registered Nursing (RN) License within a state where Trinity Health operates.
The TH CNO will lead the system nursing professional processes & practices in anticipating & adapting to the changes in the healthcare environment & ensuring appropriate input & involvement of nursing leadership in the Trinity Health strategic planning process. The CNO will play a critical leadership role in ensuring our nursing strategy is aligned with and supports the overall system strategy. The leader will define nursing excellence at Trinity Health and ensures that is realized throughout the ministry. The TH CNO promotes & advocates for patients+, nursing services colleagues & the practice of nursing.
Functional Role Essential Functions:
+ Provide vision & strategic direction for the discipline of nursing across the care continuum
+ Ensure Regional Health Ministries (RHM’s) nursing leaders embrace & enable nursing and care excellence, and embrace change / innovation including new models of care and technologies
+ Serves as the executive leader in nursing and related professional in developing and implementing workforce strategies that support clinical and operational imperatives. Serves as a key partner in workforce development for nursing and related roles
+ Serves as a mentor and leader for nursing executives across the system. Is accountable for ensuring development of nursing leadership throughout the system. Works in concert with market CEO’s on developing regional nursing leaders
+ Serves as the nursing representative in technology strategy development and implementation Provides key leadership in achieving care excellence, including safety, quality, equity and patient experience throughout the organization.
+ Drive excellence in nursing processes across the continuum through creative / innovative thinking
+ Support advances of clinical transformation, consistency & standardization of care practices
+ Develop & facilitate environments / forums to share information, spread best practices & learn
+ Support the achievement of Magnet status & other pathways to achieve care excellence designations.
Experience & Education
Required:
+ Valid RN licensure authorized in an applicable state of Trinity Health practice / employment / operation.
+ Master of Science in Nursing (MSN) degree from an accredited school of nursing.
+ Minimum of ten (10) years clinical experience, preferably in the acute & non-acute service lines & community health.
+ Minimum of ten (10) years recent clinical leadership experience, with at least five (5) years in a senior-leadership role (e.g., CNO, COO, CEO ). Preferred: experience in a multi-hospital health system.
+ Demonstrated track record in accomplishing change & designing / developing / enabling / implementing programs that provide value-added benefits / assistance.
+ Actively involved in national and international professional nursing organizations (e.g., American Nurses Credentialing Center (ANCC))
+ Familiarity with a matrix management system & adept at operating effectively in a collaborative, shared leadership environment.
+ A personal presence characterized by a sense of honesty, integrity & empathy with the ability to inspire & motivate others to promote the philosophy, mission, vision, goals & values of Trinity Health.
Preferred:
+ Preferred: Doctor of Nursing Practice (DNP) or other terminal degree (e.g., EDD, PhD, DrPH) from an accredited academic institution.
+ Preferred: Previous experience in a faith-based organization, with demonstrated core values & commitment to holistic caring practices.
+ Preferred: Magnet surveyor experience or in-depth knowledge of Magnet standards.
+ Preferred: Experience in academia / teaching; published in an area of care management, home care, informatics, etc.
Trinity Health Core Competencies
+ Serve in a Catholic, Mission-Driven Ministry
+ Develop Self, Individuals and Teams
+ Build Relationships
+ Apply Strategic & Systems Thinking
+ Communicate Effectively
+ Expect, Embrace and Initiate Change
+ Deliver Results
+ Advance the Health Care Environment
Our Commitment to Diversity and Inclusion
Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.
Our Commitment to Diversity and Inclusion
Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.
Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.
EOE including disability/veteran
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System Chief Nursing Officer, Trinity Health
- Trinity Health (Livonia, MI)