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Employment Type:

Full time

Shift:

Description:

POSITION PURPOSE

The Program Lead will collaboratively develop and oversee marketing initiatives, community engagement efforts, establish collaborative strategies with local organizations to create resources aimed at empowering the population and reducing hospitalization rates in collaboration with Nursing, Case Mgt, Social Work and Community Health teams. This position focuses on the Caregiver initiative program development and evaluation, financial oversight and business model development for existing and proposed department programs, grant writing, public speaking and relationship building. This position connects patients and community members to the Caregiver Initiative, and community resources.

_This position is full-time, for a total of five days a week, which may include a combination of weekend days and/or evenings._

*This position is a temporary grant funded position and is only sustained based upon approved grant funding which runs through December 31, 2025. Further grant funding for the position after December 31, 2025 is being pursued however grant funding is required for continuance of the temporary role. Should funding not be available, the position will be discontinued without Severance at 30 days notice.*

REQUIRED EDUCATION, EXPERIENCE AND CERTIFICATION/LICENSURE

Education:

+ Master's degree in a behavioral science, or related field and 3 years of relevant work experience in a clinical setting or the equivalent combination of education, training and experience where the required knowledge, skills and abilities have been acquired.

+ LMSW.

+ BSN

Experience:

+ 3-5 years current experience in the area of case mgt, discharge planning, community resource utilization

Licensure / Certification

+ Current licensure to practice applicable clinical field in the state of Michigan.

Other Required Skills:

+ Knowledge of MS office/Internet applications.

+ Strong interpersonal and organizational skills. Excellent written and oral communication skills.

+ Demonstrates initiative, resourcefulness, and problem-solving abilities.

+ Project management skills-work plan, meet deliverables, reporting, logistics, communication and budget.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

Job Responsibilities:

+ Develops mechanisms for budget and grant management.

+ Tracks grant requirements and progress toward outlined Caregiver Initiative goals.

+ Develops and tracks evidence to measure and report on "return on investment", charity care and other potential deliverables.

+ Develops strategies for the Caregiver program to maintain loyalty among members, patients, and families as well as attract new members and patients.

+ Promotes development of Caregiver educational programs / activities in order to provide outstanding clinical services to maximize impact, external recognition and growth in coordination with other departments.

+ Gathers, organizes and analyzes data to assure creation of reports and statistics.

+ Leads/Participates in quality improvement initiatives and outcome measures.

+ Creates program evaluation measures and customer satisfaction activities.

+ Participates in marketing, communication, strategic planning, policy development with other team members and director.

To perform this job successfully, an individual must be able to perform the competencies/essential functions satisfactorily with or without reasonable accommodation.

+ Able to deal effectively with various levels of hospital personnel, outside customers and community groups.

+ Organizational skills necessary to manage large and complex projects.

+ Knowledge of analytical tools and methods to measure and evaluate productivity, outcomes and improvement methodology in a clinical setting.

+ Knowledge of federal, state, and local regulations, related to utilization management and quality management in healthcare.

+ Excellent customer service skills to deal effectively with various levels of hospital personnel, outside customers and community groups.

+ Ability to lead cross functional teams, gather and exchange information with both internal and external individuals.

Disclaimer: The above statements are intended to describe the general nature and level of work being assigned to this job. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of individuals in the job.

OTHER FUNCTIONS AND RESPONSIBILITIES

+ Maintains a working knowledge of applicable Federal, State, and Local laws and regulations, the Trinity Health Organizational Integrity Program, including the Standards of Conduct, Code of Ethics, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical and professional behaviors.

+ Supports and conducts one's self in a manner consistent with customer service expectations. In accordance with unit or departmental practice, actively participates in on-going education and communication regarding revenue management.

+ In accordance with unit or departmental practice, proficient with the electronic health records for documentation, assessment, and care management, performing these activities concurrently with provision of care throughout the shift.

_This document is intended to describe the generalized duties and responsibilities, the specialized job functions, and the essential requirements of this job. It is not intended to be an exhaustive statement of all supplemental duties, responsibilities, or non-essential requirements or reflect any accommodations made under the Americans with Disability Act, the Michigan Handicapper’s Act, or SJMHS’s Return to Work Program._

Our Commitment to Diversity and Inclusion

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

Our Commitment to Diversity and Inclusion

Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.

EOE including disability/veteran