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IT SUPPORT SPECIALIST BROADCAST OPERATIONS

Responsibilities

+ Collaborate with the IT Manager and Broadcast Operations teams to maintain and support the stations technical infrastructure

+ Provide timely technical support to a fast-paced, high-demand newsroom environment, both in-person and remotely

+ Set up, image, and deploy new workstations with standardized configurations and software

+ Troubleshoot and resolve issues related to desktop systems, printers, mobile devices, and network connectivity

+ Perform regular updates, patch management, and preventative maintenance for Windows, Mac and Linux systems

+ Support newsroom technology including editorial systems, media servers, control room equipment, and file-based workflows

+ Maintain accurate and comprehensive documentation for IT systems, hardware inventory, and procedures

+ Identify and recommend improvements to IT workflows and operational processes

+ Manage office and server room cabling, hardware installations, and equipment moves

+ Provide support for multifunction devices (printers/copiers/faxes) and coordinate vendor service when needed

+ Assist in the setup and deployment of switches, routers, and firewalls

MINIMUM QUALIFICATIONS

+ High school diploma or equivalent required; associate or bachelors degree in IT or related field preferred

+ At least 2 years of experience in IT support or help desk roles

+ Proficiency in imaging, deploying, and supporting Windows (711) workstations

+ Familiarity with Linux distributions (RedHat, Ubuntu, CentOS) Mac OS and Windows Server

+ Experience with Active Directory, group policy, file shares, and antivirus management

+ Working knowledge of networking fundamentals (IP addressing, DNS, DHCP, VLANs)

+ Experience with virtualization (VxRail, Hyper-V, or VMware) a plus

+ Proficiency in standard office software (Microsoft Office, Adobe Acrobat, Visio, etc.)

+ Good communication and troubleshooting skills

PREFERRED QUALIFICATIONS

+ Prior years of experience in a broadcast, news, or media production environment

+ Familiarity with newsroom computer systems (NRCS), video editing tools, or asset management systems

+ IT certifications such as CompTIA A+, Network+, or Microsoft Certified Professional

PHYSICAL REQUIREMENTS

+ Ability to lift and move equipment up to 50 lbs

+ Flexible schedule with availability for evening or weekend work as needed

+ Dependable, self-motivated, and able to work in high-pressure fast paced environments

CBS News and Stations, brings together the power of CBS News, 28 owned television stations in 17 major U.S. markets, the CBS News Streaming Network, CBS News Streaming local platforms, local websites and cbsnews.com, under one umbrella. CBS News and Stations is home to the nations #1 news program 60 MINUTES, the CBS News Streaming Network, the first 24/7 digital streaming news network, the award-winning broadcasts CBS MORNINGS, CBS SATURDAY MORNING, the CBS EVENING NEWS, CBS SUNDAY MORNING, CBS WEEKEND EVENING NEWS, 48 HOURS and FACE THE NATION WITH MARGARET BRENNAN. CBS News and Stations provides news and information for the CBS Television Network, CBSNews.com, CBS News Radio and podcasts, Paramount +, all digital platforms, and the CBS News Streaming Network, the premier 24/7 anchored streaming news service that is available free to everyone with access to the internet. The CBS News Streaming Network is the destination for breaking news, live events, original reporting and storytelling, and programs from CBS News and Stations top anchors and correspondents working locally, nationally and around the globe. CBS News streaming services, across national and local, amassed more than 1.01 billion streams in 2021. Launched in November 2014 as CBSN, the CBS News Streaming Network is available on 30 digital platforms and apps, as well as CBSNews.com and Paramount+. The service is available live in 91 countries. CBS News and Stations is dedicated to providing the highest quality journalism under standards it pioneered and continues to set in todays digital age. CBS News earns more prestigious journalism awards than any other broadcast news division.

Organizations that wish to receive job vacancy notices from this postings television station should contact [email protected].

ADDITIONAL INFORMATION

Hiring Salary Range: $100,000.00 - 115,000.00.

The hiring salary range for this position applies to New York, California, Colorado, Washington state, and most other geographies. Starting pay for the successful applicant depends on a variety of job-related factors, including but not limited to geographic location, market demands, experience, training, and education. The benefits available for this position include medical, dental, vision, 401(k) plan, life insurance coverage, disability benefits, tuition assistance program and PTO or, if applicable, as otherwise dictated by the appropriate Collective Bargaining Agreement.

https://www.paramount.com/careers/benefits

Paramount is an equal opportunity employer (EOE) including disability/vet.

At Paramount, the spirit of inclusion feeds into everything that we do, on-screen and off. From the programming and movies we create to employee benefits/programs and social impact outreach initiatives, we believe that opportunity, access, resources and rewards should be available to and for the benefit of all. Paramount is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, and Veteran status.

If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access https://www.paramount.com/careers as a result of your disability. You can request reasonable accommodations by calling 212.846.5500 or by sending an email to [email protected]. Only messages left for this purpose will be returned.