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Business Analyst Risk Management Intern

Job Details

Level

Entry

Job Location

26 Forest St Operations - Marlborough, MA

Position Type

Internship

Job Category

Admin - Clerical

Description

Title: Business Analyst Risk Mgmt. Intern Salary Grade:

FLSA Status: Non-Exempt Employment Status: Intern

Department: As Assigned Location: 26 Forest Street/Hybrid

Reports To: Assigned Mentor

Date Prepared: May 27, 2025 Human Resources Review: Date May 30, 2025

SUMMARY:

Reporting to a rotating group of assigned mentors over an eight-week period, this position will be structured to give the candidate a foundation of understanding of the goals for the Risk Management department. You will receive on-the-job training and coaching.

This position will provide the ability to apply your learned knowledge and gain experience in a real-world setting for your future growth and development. You can expect to participate in department daily job duties, as well as having an assigned project/deliverables that align with the bank’s strategic initiatives. Additionally, this position embraces the established service culture to maximize their contribution to the Bank’s goals.

After successful completion of training and proven abilities, this position is eligible for a hybrid/remote work arrangement with an agreed upon number of days per-month on site.

+ Availability is expected during agreed upon hours. Work outside of regular business hours requires approval on an as needed basis to meet deadlines and fulfil the needs of both internal and external customers.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

The requirements listed are representative of the knowledge, skill, and/or ability required.

In the performance of respective tasks and duties, the employee is expected to successfully perform quality work within deadlines with or without supervision, interact professionally with other employees, customers and suppliers; work effectively as a team contributor on all assignments and work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.

+ Assigned project/deliverables – separate document

+ Participate in a variety of departmental projects.

+ Use discretion in dealing with large amounts of sensitive, confidential information, while adhering to all Bank policies and procedures

+ Regular and consistent attendance is required to ensure the high standard of customer service.

+ In the performance of respective tasks and duties, the employee is expected to maintain knowledge of and ensure compliance with Bank Secrecy Act regulations and adheres to compliance procedures and internal/operational risk controls in accordance with all applicable regulatory standards, requirements and policies as well as attending all required training sessions and completing all required on-line training courses.

+ Other duties as assigned, performing similar or related work as directed, required, or as situation dictates.

LEVEL OF RESPONSIBILITY:

+ On-the-job training in routine work, completed with direct supervision and relies on specific bank policies.

SKILLS that will be used and/or learned:

+ Working towards or have bachelor’s degree or equivalent with course work in area related to assigned department.

+ Knowledge of generally accepted accounting principles

+ Knowledge of data management and analytics techniques

+ Relevant experience within the financial services industry preferred.

+ MS Office 365 Suite, (Email, Calendar, Distribution groups, Teams, SharePoint/OneDrive, and others).

+ A curious mindset that allows you to constantly learn and challenge the status quo.

+ Ability to multi- task, organize, work independently, accomplish tasks, and meet deadlines despite interruptions in a fast-paced environment while maintaining attention to detail.

+ Understanding and application of administration activities with an understanding of office procedures and ability to operate standard office equipment.

EQUIPMENT REQUIRED:

+ Smart Phone - To enable the MFA (Multi Factor Authentication) facilitating access to MSB systems.

HYBRID/REMOTE ENVIRONMENT:

+ Your physical remote location must provide a dedicated workspace that is free from distraction and provides adequate light to be regularly visible on video calls.

+ You must have access to a reliable internet connection with adequate bandwidth to join Teams and other video calls.

COMPETENCIES:

+ Coachable and demonstrable ability to take and implement feedback.

+ Continuous desire to learn and improve.

+ Communication Skills (written and verbal)

+ Attention to detail.

+ Self-Monitoring

+ Confidentiality, Discretion

+ Organizational Skills,

+ Prioritization skills

+ Relationship Builder - Develop and maintain relationships within a diverse population of internal and external stakeholders and maintain alignment with core values, vision, strategy, and goals.

+ Computer Technology Savvy - Utilize technology/systems to improve work processes and use a range of technology to solve problems.

LANGUAGE/COGNITIVE SKILLS: Thework skills described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

The person in this position frequently communicates with other departments, customers and vendors, and therefore must be able to exchange accurate information in these cases. They will need to use judgment and discretion in decision making situations, interpret and follow all Bank policies and procedures, write/create correspondence letters to vendors, (Main Street Bank’s standard language is English). As well as the ability to:

+ Speak and effectively present/communicate information and respond to questions from customers, groups of managers, and other employees.

+ Define problems, collect data, establish facts, and draw valid conclusions.

+ Read, analyze, and interpret a variety of documents such as financial statements, accounting system generated reports and Bank policies and procedures.

PHYSICAL and WORK ENVIRONMENT DEMANDS: The physical and work environment demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is required to:

Physical Demands/Efforts

+ Occasionally lift and/or move up to 10 pounds, (i.e., files,)

+ Regularly required to remain in a stationary position, greater than 75% of the time

+ Occasionally required to stoop and bend

Mental & Visual Demands

+ Consistently operate a computer for extended periods of time

+ Specific vision abilities may be required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus

+ Regular use of office productivity machinery (i.e., a calculator, copy machine, fax machine, computer printer).

Work Environment and Hazards

+ Regularly move throughout the inside the Bank to access resources and individuals when in the office.

+ Occasional local travel for bank purposes and/or on behalf of the bank (i.e., training, meetings).

+ The employee must be able to work schedules that meet the needs of the bank, which may include early morning, evening and/or weekend hours.

+ When in the office it is a general office environment where the noise level is moderate.

AMERICANS WITH DISABILITIES ACT

Main Street Bank complies with all aspects of the Americans with Disabilities Act (ADA) and state disability laws. This means that we will not discriminate against qualified individuals with a disability in any phase of the employment relationship including application for employment, hiring, promotions and/or advancement opportunities, termination, compensation, training and any other conditions or privileges of employment.

Applicant Notice

The completion of this Application for Employment does not assure a position with Main Street Bank and any offer of employment is conditioned on the satisfactory completion of a background and credit review as determined by the sole discretion of Main Street Bank. Neither this Application for Employment nor any document constitutes a contract of employment for a specific term and that any employment relationship that may be established will be 'at-will' and if hired, may be terminated at any time, for any reason, by the applicant or Main Street Bank.

Massachusetts Law - It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Massachusetts General Laws c. 151B prohibits employers from (1) terminating or refusing to hire individuals on the basis of genetic information; (2) requesting genetic information concerning employees, applicants, or their family members; (3) attempting to induce individuals to undergo genetic tests or otherwise disclose genetic information; (4) using genetic information in any way that affects the terms and conditions of an individual’s employment; or (5) seeking, receiving or maintaining genetic information for any non-medical purpose.

Main Street Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.

Main Street Bank is committed to working with and providing reasonable accommodation to individuals with disabilities. If you need special assistance or an accommodation while seeking employment, please call: 978-487-1432 or send an email to [email protected] and we will make determination on your request for reasonable accommodation on a case-by-case basis.