• Site Coordinator

    Ricoh Americas Corporation (Mount Laurel, NJ)


    Site Coordinator

     

    Additional Pay Details

     

    Compensation Range

     

    $19.00 - $20.00 per hour

    Position Profile

    The Site Coordinator is accountable for the daily operations of a solo-person site. This role is responsible for delivering contracted office services, including but not limited to:

     

    + Reception

    + Conference Center & Catering Support

    + Facilities Services Coordination

    + Mail Room Services

    + AV and IT Smart Hands Backup

    Job Duties and Responsibilities

    + Manage daily operations of a mail room, copy center, or scanning facility.

    + Operate office equipment such as PCs, copiers, multifunction devices, imaging, and mail equipment.

    + May handle courier services, reception, switchboard operations, shipping & receiving, and mail processing.

    + Serve as the primary point of contact with the customer on a daily basis.

    + Implement and manage Ricoh Service Excellence Programs.

    + Operate required equipment/software efficiently to meet service level agreements.

    + Control costs by effectively utilizing company materials and supplies.

    + Perform routine tasks such as creating/completing work orders, contractor monitoring, inspections, and reporting facility-related issues.

    + Interact with contracted vendors, facility management, and building occupants.

    + Manage office supply inventory and reordering.

    + Coordinate conference rooms and manage A/V equipment resources.

    + Maintain positive internal working relationships through professional communication.

    + Collect and provide data to leadership and customers, including monthly reporting.

    + Ensure financial responsibilities are met.

    + Perform other duties as assigned.

    Qualifications (Education, Experience, and Certifications)

    + High school diploma or GED required

    + Minimum 1 year of experience in a related B2B or technical field

    + At least 1 year of customer-facing experience

    + Demonstrated understanding of technology

    Knowledge, Skills, and Abilities

    + Tactical thinking and problem-solving skills

    + Ability to present to small groups

    + Basic customer service and technical aptitude

    + Strong written and verbal communication skills

    Working Conditions, Mental and Physical Demands

    + Office environment with standard lighting, ventilation, temperature, and noise levels

    + Must interpret, comprehend, and apply complex material and instructions

    + Some physical effort required: walking, standing, bending, reaching, lifting or carrying objects up to 50 lbs

    + Moderate dexterity required for tasks involving calculators, keyboards, hand tools, and coordination

     

    The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job.

    Come Create at Ricoh:

    If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.

     

    Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.

    Invest in Yourself:

    At Ricoh, you can:

    + Choose from a broad selection of medical, dental, life, and disability insurance options.

    + Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.

    + Augment your education with team member tuition assistance programs.

    + Enjoy paid vacation time and paid holidays annually

    + Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.