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Account Manager

POSITION PROFILE

Account Manager

Summary: Join our strategic and solutions focused team as an Account Manager: Strategic Solutions, where you'll play a pivotal role in addressing critical business challenges and fostering transformative relationships with our valued customers. Leverage your expertise in business development, IT, and solution design to deliver tailored solutions that meet our customers' evolving needs. Dive deep into their worlds, utilizing data-driven insights to uncover opportunities and align Ricoh's cutting-edge solutions with their most pressing goals and objectives, all while nurturing connections with decision-makers and influencers.

Roles and Responsibilities:

• Seamlessly open new doors and forge lasting connections with decision-makers and influencers to drive sales opportunities and expand our market presence, energizing our approach with innovative strategies.

• Through in-depth research and probing questions, address both known and undiscovered business challenges, ensuring our solutions are strategic and focused.

• Focus not solely on what but also why customers are buying, but why, ensuring our offerings precisely meet their needs and aspirations, while remaining service oriented.

• Harness the power of storytelling to highlight Ricoh's capacity to revolutionize the customer's digital landscape, while also articulating the financial benefits of our solutions, maintaining authenticity and open-mindedness.

• Whether in person or virtually, captivate audiences with compelling presentations that highlight the value we bring to their operations, displaying our adaptable and accountable approach.

Qualifications Must Have:

• Bachelor's Degree or equivalent experience.

• 3+ years of demonstrated business development experience.

• Preferably experienced in IT and/or Software services environment, with a strong focus on data-driven decision-making.

• Foundational knowledge of P&L components.

• Proven ability to manage multiple accounts while maintaining attention to detail.

Qualifications Nice to Have:

• Demonstrated success in building influence through collaboration.

• Proficiency in solution design process.

• Exhibits thought leadership in customer engagement.

• Exceptional verbal and written communication skills, combined with an open-minded and authentic approach.

• Ability to develop and maintain professional relationships with stakeholders, demonstrating adaptability and accountability.

• Strong learning agility and adaptability to evolving landscapes.

• Proven track record in strategizing to extend core services across customer enterprises, driven by an energetic and service-oriented mindset.

If you're passionate about building authentic connections and shaping the future of business, we invite you to embark on this exciting journey with us

Come Create at Ricoh:

If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.

Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.

Invest in Yourself:

At Ricoh, you can:

+ Choose from a broad selection of medical, dental, life, and disability insurance options.

+ Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.

+ Augment your education with team member tuition assistance programs.

+ Enjoy paid vacation time and paid holidays annually

+ Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.