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Site Leader, Legal

Position Overview

The Site Leader supervises the daily operations of a **1 to 3-person legal office site** , ensuring efficiency, compliance, and high-quality service. Reporting to the **Account Manager** , this role involves **employee development, operational oversight, and client interaction** . The Site Leader must possess **strong interpersonal and customer service skills** to effectively communicate with senior attorneys, partners, clients, opposing counsel, court reporters, and vendors.

Key responsibilities include **workflow management, financial oversight, legal document handling, and service improvement** while maintaining **profitability** and exploring additional offerings to enhance client operations.

Key Responsibilities

Legal Office Operations

+ Manage **chargebacks** for work, supplies, and billable hours.

+ Utilize **legal software and document management systems** (e.g., Copitrak, Equitrac).

+ Oversee **legal records management** and document processing.

+ Handle essential legal materials such as **closing binders, depositions, transcripts, briefs, filings, and discovery items** .

+ Coordinate **equipment, labor, and supplies** for offsite trials.

Leadership & Client Relations

+ Act as the **primary contact** for client issues and resolution.

+ Train and mentor **staff** , ensuring workflow efficiency.

+ Maintain a high level of **confidentiality** when handling sensitive legal documents.

+ Ensure compliance with **law firm hierarchy** and provide professional support to attorneys, paralegals, and legal secretaries.

+ Guarantee accuracy and timeliness in **project execution** , often under tight deadlines.

Operational & Financial Management

+ Implement **RICOH Service Excellence methodology** for quality assurance.

+ Supervise workflow to ensure **profitability and cost control** .

+ Oversee payroll, timekeeping accuracy, and staffing schedules.

+ Monitor service **efficiency, quality, and deadline adherence** .

+ Prepare and review **monthly financial reports** and invoices.

Administrative & Technical Support

+ Assist with **conference room scheduling, receptionist duties, mail services, inventory control, and facility support** .

+ Operate advanced office **technology and equipment** .

+ Provide training sessions on **workflow and machine operations** .

Qualifications

+ **High school diploma or GED** required; **2+ years of legal industry experience preferred** .

+ Familiarity with various **legal specialties** (e.g., criminal, civil, corporate, bankruptcy, intellectual property).

+ Proficiency in **Microsoft Office (Word, Excel, PowerPoint) and legal software** .

+ Experience **delivering training sessions** is a plus.

+ Strong **organizational, technical, and leadership skills** .

Working Conditions & Physical Requirements

+ Office environment with **adequate lighting, temperature, and noise control** .

+ Requires **walking, standing, bending, reaching, and lifting** up to 50 lbs.

+ Moderate **dexterity** for handling office tools and equipment.

Come Create at Ricoh:

If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.

Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.

Invest in Yourself:

At Ricoh, you can:

+ Choose from a broad selection of medical, dental, life, and disability insurance options.

+ Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.

+ Augment your education with team member tuition assistance programs.

+ Enjoy paid vacation time and paid holidays annually

+ Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.