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Primary City/State:

Tucson, Arizona

Department Name:

Surgical Pathology-BUMCT

Work Shift:

Day

Job Category:

Administrative Services

POSITION SUMMARY

This position provides administrative support to onsite department leadership. Using organizational and communication skills, this position interacts with physicians, pathologists, clients and employees while prioritizing and completing patient case responsibilities.

_Performs all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards_ **.**

CORE FUNCTIONS

1. Manages information and communication flow via telephone, electronic mail, and interaction with departments, operations, leadership, medical staff, and outside vendors. Coordinates and follows through on requests requiring problem-solving with highly confidential, sensitive, time-sensitive and complex decision-making calls and questions with a high degree of accuracy. Uses independent judgement to escalate issues to management.

2. Understands the complexity of the material loan process, including the legal and liability ramifications. Prepares and sends specimens for outside consults or testing and processes material loan requests; receives and processes incoming slides for testing or pathologist review and follow up. Tracks and troubleshoots outstanding laboratory/surgical pathology results. Maintains required databases for tracking all materials. May prepare patient result reports or other communications based on case type, schedule, workload and case priority and distributes them to leadership.

3. May prepare, collate, and distribute data for quality and regulatory needs, including but not limited to; legal holds, laboratory certification records, hospital and system committee requirements. May prepare slides and other necessary information for hospital tumor board presentations, quality assurance activities and initiatives.

4. May support timekeeping information for department, working with management and employees to ensure timely and accurate MyTime edits, MyTime sign-off and historical adjustments.

SUPERVISORY RESPONSIBILITIES

DIRECTLY REPORTING

None

MATRIX OR INDIRECT REPORTING

None

TYPE OF SUPERVISORY RESPONSIBILITIES

N/A

SCOPE AND COMPLEXITY

Position works independently with limited supervision using independent judgment to achieve the department goals as set by the leader. Responsibilities include involvement in intra-departmental, interdepartmental and external customer communications. Has freedom to determine how best to accomplish functions within established business procedures, defined by departmental leadership.

PHYSICAL DEMANDS/ENVIRONMENT FACTORS

Typical Office Environment: Requires extensive sitting with periodic standing and walking. May be required to lift up to 15 pounds. Requires significant use of personal computer, phone and general office equipment. Needs adequate visual acuity, ability to grasp and handle objects. Needs ability to communicate effectively through reading, writing, and speaking in person or on telephone. May require off-site travel.

KNOWLEDGE, SKILLS AND ABILITIES

+ Knowledge of business software applications and other personal computer experience.

+ Effective human relations skills and courtesy in dealing with team, other department members, vendors, and visitors to the team area.

+ Exceptional telephone skills and oral and written communication skills.

+ Ability to exercise independent judgment.

+ Ability to maintain strict confidentiality.

+ Proficiency and accuracy with typing skills.

+ Proficient in the use of multi-line/feature telephones, fax machines, scanners, copy machines, calculators, and multi-function printers.

+ Excellent organizational skills and ability to manage multiple priorities and meet deadlines.

MINIMUM QUALIFICATIONS

+ High School diploma or equivalent.

+ Five (5) years’ total experience in either laboratory or administrative support in a hospital or health care related setting.

PREFERRED QUALIFICATIONS

+ Associate degree.

+ Knowledge of medical terminology.

+ Prior experience supporting mid-level (or higher) management or physicians.

+ Additional related education and/or experience.

**DATE APPROVED** 12/10/2023

EEO Statement:

EEO/Female/Minority/Disability/Veterans (https://www.bannerhealth.com/careers/eeo)

Our organization supports a drug-free work environment.

Privacy Policy:

Privacy Policy (https://www.bannerhealth.com/about/legal-notices/privacy)

Banner Health is one of the largest, nonprofit health care systems in the country and the leading nonprofit provider of hospital services in all the communities we serve. Throughout our network of hospitals, primary care health centers, research centers, labs, physician practices and more, our skilled and compassionate professionals use the latest technology to make health care easier, so life can be better. The many locations, career opportunities, and benefits offered at Banner Health help to make the Banner Journey unique and fulfilling for every employee.

EOE/Female/Minority/Disability/Veterans

Banner Health supports a drug-free work environment.

https://www.bannerhealth.com/careers/eeo