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Description

Introduction

Do you want to join an organization that invests in you as an Epic Analyst II? At CereCore, part of HCA Healthcare, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.

Benefits

HCA Healthcare offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

+ Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.

+ Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.

+ Free counseling services and resources for emotional, physical and financial wellbeing

+ 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)

+ Employee Stock Purchase Plan with 10% off HCA Healthcare stock

+ Family support through fertility and family building benefits with Progyny and adoption assistance.

+ Referral services for child, elder and pet care, home and auto repair, event planning and more

+ Consumer discounts through Abenity and Consumer Discounts

+ Retirement readiness, rollover assistance services and preferred banking partnerships

+ Education assistance (tuition, student loan, certification support, dependent scholarships)

+ Colleague recognition program

+ Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)

+ Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards)

_Note: Eligibility for benefits may vary by location._

You contribute to our success. Every role has an impact on our patients’ lives and you have the opportunity to make a difference. We are looking for a dedicated Epic Analyst II like you to be a part of our team.

Job Summary and Qualifications

As a member of the CereCore team, the Epic Ambulatory Analyst II serves as a key Epic clinical IT resource for facility implementation and support. The Epic Ambulatory Analyst II works under the guidance of the Manager of Epic Services to perform their duties.

Primary responsibilities include assisting the facility's Epic EHR systems team on clinical IT activities, and second level support to resolve incidents, and participation in upgrade/SU or new module/application testing and implementation for the facility. This individual works with other Epic team members and our facilities to deliver hands-on training as needed, and to implement corporate and division standardization, utilization, integration and optimization plans.

The Epic Ambulatory Analyst II is expected to spend time within our facilities and critical areas to maintain a firm understanding of operations and ensure development and solutions solve the core ask/issue. Travel will be as necessary to complete the various departmental initiatives.

Supervisor – Manager, Epic Services

Supervises – None

Key Interactions – CereCore Leadership, Clients, Staff, Vendors

+ Assists CereCore Epic team with clinical IT activities

+ Provides incident/issue support through data gathering

+ Works to troubleshoot and resolve Tier 2 level application-specific issue build/fixes

+ Provides detailed issue resolution documentation

+ Advanced knowledge in at least one Epic module

+ Basic knowledge in at least one other Epic module

+ Participates in module/application testing, and implementation

+ Participates in software update testing

+ Produces detailed build documentation and functional test scripts

+ Completes test script updates

+ Provides input to on policies and procedures, training, and best practices

+ Present system configuration changes at Change Management meetings

+ Demonstrates system functionality for end users and stakeholders

+ Presents design and build changes to stakeholders for approval

+ Works with team members and facilities to deliver advanced Tier 2 level hands-on training as needed

+ Works with team members and facilities to actively promote and support corporate/division standardization, utilization, integration and optimization plans for the Epic applications.

+ Communicates workflows to end users

+ Creates training aids and tip sheets

+ Participates in incident support, design and end user/stakeholder meetings as a member of the Epic CereCore team.

+ Promotes system security and patient confidentiality and helps ensure compliance

+ Builds strong relationships at the facility with core customer base (nurses, physicians, core team members, etc.)

+ Assists in identifying and communicating referrals to support Sales and Business Development

+ Adheres to Code of Conduct and Mission & Value Statement

+ Participates in special projects as needed and performs other duties as assigned

+ Represent CereCore and HCA while working/interacting with external partners

+ Travel as required; anticipated < 25% travel.

+ Other duties as assigned

Knowledge, Skills and Abilities

Required

+ Working knowledge of Epic technology

+ Experience with Epic workflows

+ Exceptional ability to build and maintain relationships across multiple clients and vendors

+ Demonstrated ability to communicate effectively with team members and stakeholders both verbally and in writing

+ Strong ability to multi-task, and execute on new initiatives

+ Ability to express technical knowledge clearly

+ Ability to absorb technical knowledge quickly

+ Demonstrated customer orientation skills

+ Ability to work independently on tasks and projects

+ Effective time management skills, critical and creative thinking

+ Demonstrated teaching abilities

+ Demonstrated advanced computer skills

Preferred

+ Understanding of clinical operations and processes

+ Experience with at least one healthcare organization

+ Proficiency with Microsoft Office

What qualifications you will need:

+ Bachelor's Degree preferred

+ Three or more years of relevant work experience

Certificate/License

+ Epic Ambulatory Proficiency with Certification/Accreditation level scores within first 3 months in role required

+ Epic Ambulatory Application Certification/Accreditation/Proficiency preferred

HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Good people beget good people."- Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Epic Analyst II opening. Qualified candidates will be contacted for interviews. **Submit your resume today to join our community of caring!**

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.