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Description

Kindle Unlimited brings the advantages of subscriptions to the world of digital reading. With millions of Kindle books and thousands of audiobooks, magazines, and comics available to subscribers, Kindle Unlimited has something to offer for almost every reader.

We are seeking a principal product leader, with deep experience in shopping and media consumption UX/CX, to join our Kindle Unlimited team. In this role, you will be responsible for long-term vision and strategy for Kindle Unlimited globally, with an emphasis on establishing UX and CX standards, cohesion, and benchmarks. You will influence a larger number partner teams across Amazon, equipping them with guidance on how to build a customer-obsessed Kindle Unlimited CX integrated within the overall Amazon Books and Kindle experience. You will work closely with engineering leaders, product teams, UX design, marketing, science and analytics, and finance.

Our ideal candidate will have deep product management experience, ability to influence a large set of stakeholders, especially senior business leaders, and the right balance between thinking innovatively and delivering viable, customer-facing solutions that reinforce Kindle Unlimited's position as the worlds most loved reading subscription.

Key job responsibilities

-Developing standards and benchmark guidance for a large set stakeholder product tech teams.

-Identifying customer and business opportunities and translating these opportunities into long-term vision and strategy.

-Partnering with engineering and science teams to provide the right tools and mental models that enable Kindle Unlimited CX improvement at scale.

-Managing prioritization, tradeoffs, and cross-functional alignment, including presenting to senior leadership with high-judgement proposals to resolve debates of competing priorities.

-Partnering with design teams to translate ideas into great customer experiences.

Basic Qualifications

- Bachelor's degree

- Experience owning/driving roadmap strategy and definition

- Experience with feature delivery and tradeoffs of a product

- Experience technical product management

- Experience as a strong leader who can prioritize well, communicate clearly and effectively influence across cross-functional teams

Preferred Qualifications

- Experience working directly with Engineers on product enhancements

- Experience in project management methodologies, business analysis, or process improvement

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $161,900/year in our lowest geographic market up to $279,900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.