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Description

Robert Half is seeking a detail-oriented Collections Specialist to join a team based in Philadelphia, Pennsylvania. Philadelphia, Pennsylvania. In this Contract-to-Permanent Collection Specialist role, you will play a key part in managing the accounts receivable process by ensuring payments are collected in a timely and efficient manner. This Collection Specialist position requires excellent communication skills, attention to detail, and the ability to navigate various tools and systems to achieve results. If you are looking for an opportunity to get your career moving in the right direction, then click the apply button today. If you have any questions, please contact Robert Half at 215-568-4580 and mention JO#03720-0013234297.

As a Collections Specialist your responsibilities will include, but are not limited to:

• Conduct thorough internal and external searches to gather client information essential to the collections process.

• Address customer inquiries and escalate billing disputes or complaints to management as needed.

• Adhere to established company policies and procedures for collections to ensure compliance.

• Prepare and submit regular reports detailing the status of outstanding accounts and repayment progress.

• Generate ad hoc reports and assist with additional tasks as assigned by the Controller.

• Collaborate with team members to resolve issues and streamline collection activities.

• Utilize accounting software and CRM tools to track and manage accounts receivable efficiently.

• Provide exceptional customer service while maintaining a detail-oriented demeanor in all client interactions.

Requirements

The ideal Collections Specialist candidate will have:

• High school diploma or equivalent qualification.

• Minimum of 1 year of experience in collections, preferably in a law firm or a services environment requiring attention to detail.

• Proficiency in Microsoft Office Suite, including Word and Excel.

• Strong written and verbal communication skills.

• Exceptional attention to detail and ability to manage multiple tasks simultaneously.

• Proven customer service skills with a focus on resolving issues effectively.

• Familiarity with accounting software, CRM systems, and other collections tools is a plus.

If you are looking for an opportunity to get your career moving in the right direction, then click the apply button today. If you have any questions, please contact Robert Half at 215-568-4580 and mention JO#03720-0013234297.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

• 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .