• P&D Dispatcher

    Pinnacle Logistics (Dallas, TX)


    Job Description

    Safety, and Excellence

    General Responsibilities

    Managing a team to ensure timely and cost-effective deliveries.

     

    Shift: M-F 1000-1830

     

    Key Duties & Responsibilities

     

    A. Operational Functions:

    + Managing a dispatch team that schedules and coordinates deliveries and pick-ups

    + Coordinating the schedule of a shipping company or a group of drivers.

    + Ensuring that data related to deliveries and shipments of freight are entered timely into tracking software.

    + Managing customer service satisfaction by providing updates on ETA and location of drivers.

    + Obtaining back-haul freight and dispatching OTR drivers.

    + Directing inbound and outbound logistics operations, such as transportation and warehouse activities, safety performance, and logistics quality management.

    + Negotiating and arranging transport of goods with shipping or freight companies.

    + Advising clients on transportation and payment methods.

    + Determining method of shipment and preparing bills of lading, invoices, and other shipping documents.

    + Tracking delivery progress of shipments.

    + Managing the zoning of driver dispatches to ensure they are cost effective routes.

    B. Administrative Functions:

    • Keeping records of all goods shipped, received, and stored.

    • Managing and tracking detention times accurately per shipment.

    Requirements

    Minimum Requirements

    + High school diploma or GED (General Education Diploma) equivalency

    + Basic computer skills

    + Detail oriented

    + Thrive in a fast-paced environment

    + Excel both as an individual and in a team environment.

    + Excellent communication skills – written and verbal

    + Professional, driven and results oriented

    + LTL, Local , and Linehaul Knowledge

    + Excellent time management

    + Deadline driven thorough knowledge of the LTL and Linehaul

    + Works well with team and alone

    + Strong Knowledge of the roadways throughout the immediate area.

     

    Disclaimer

     

    Please Note: The duties and responsibilities described are not a comprehensive list and additional tasks may be assigned to the employee as necessitated by business demands. This job description does not constitute a contract of employment or otherwise limit employment-at-will rights at any time.