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TITLE: Commercial Services Associate

REPORTS TO: Vice President – Commercial Services

CLASSIFICATION: Full Time, Non Exempt

PAY GRADE: NE 35 ($21.00 - $32.60 per hour)

AVAILABILITY: Monday-Friday 8:00am-4:30pm

Position Summary:

Provides administrative and customer support in the accurate and efficient processing, monitoring and servicing of commercial loans.

Essential Job Functions:

+ Provides a high level of customer service to both external and internal customers.

+ Maintains operational integration of new lending products within the existing work environment, including updating Horizon and transaction processing.

+ Continuously works to streamline processes and procedures while maintaining a high level of quality control and compliance.

+ Embraces new and existing technology to champion innovation. Writes and utilizes system queries to assist in the analysis of all loan products as well as for reporting purposes.

+ Updates, maintains, proofs and balances general ledger accounts. Recognizes present and potential irregularities while working in cooperation with the VP - Commercial Services and Commercial Loan Officers to ensure clear communication and a seamless execution of loan transactions.

+ Prepares and reviews legal documents for loan closings.

+ Process new loan onboarding and Horizon transactions.

+ Completes post-closing review of Commercial Loans, verification of input, perfection of security interests, loan payoffs, etc.

+ Prepares files for scanning, scans, verifies scans.

+ Prepares files for storage.

Education & Experience:

+ High School or GED required.

+ Five years’ banking experience required.

+ Ability to travel to seminars and classes in order to expand job knowledge.

+ Strong computer system knowledge, including proficiency with Microsoft Word and Excel, E-mail, and Internet Software.

As an Equal Opportunity / Affirmative Action Employer, Pioneer Bank will not discriminate in its employment practices due to an applicant’s race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity or expression, transgender status, age, national origin, marital status, citizenship, physical and mental disability, criminal record, genetic information, predisposition or carrier status, status with respect to receiving public assistance, domestic violence victim status, a disabled, special, recently separated, active duty wartime, campaign badge, Armed Forces service medal veteran, or any other characteristics protected under applicable law.

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.