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PUBLIC SERVICE & COMMUNITY ENGAGEMENT ASSOCIATE (COUNCIL INTERN (EXE LEV))

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PUBLIC SERVICE & COMMUNITY ENGAGEMENT ASSOCIATE (COUNCIL INTERN (EXE LEV))

Salary

$17.95 - $20.51 Hourly

Location

900 Bagby-City Hall Annex

Job Type

Part Time

Job Number

36664

Department

City Council

Opening Date

05/30/2025

+ Description

+ Benefits

+ Questions

POSITION OVERVIEW

APPLICATIONS ACCEPTED FROM: ALL PERSONS INTERESTED

DEPARTMENT: CITY COUNCIL

DIVISION: DISTRICT F

REPORTING LOCATION: 900 BAGBY

WORKDAYS & HOURS: MONDAY - FRIDAY 8AM - 5PM*

* Subject to change

POSITION OVERVIEW

The Office of Council Member Tiffany D. Thomas seeks a proactive and community-minded Public Service & Community Engagement Associate to support and amplify the office’s mission of equitable service delivery. This position will assist with constituent services, communications, administrative operations, and public-facing events across District F’s diverse communities.

This is an ideal opportunity for an early-career professional or recent graduate who is passionate about public service, interested in municipal government, and eager to build skills in a fast-paced, dynamic environment. Flexibility, attention to detail, and a commitment to excellence are essential.

The Public Service & Community Engagement Associate will be a valued team member with access to City systems, Council workflows, and leadership support.

KEY RESPONSIBILITIES

Constituent Services

+ Support the Constituent Services Manager by assisting with 311 service requests, tracking cases, and corresponding with residents.

+ Prepare case updates, community issue reports, and assist with proactive resident engagement activities.

Communications Support

+ Draft and edit materials for newsletters, social media, and public announcements under the Director of Communications’ direction.

+ Assist in tracking local news coverage and community trends.

+ Support the preparation of visual materials (flyers, graphics) using templates when needed.

Administrative Operations

+ Provide internal office support, including meeting preparation, calendar assistance, document organization, and financial reconciliation.

+ Maintain databases, RSVP lists, event portfolios, and internal logs.

+ Assist with logistics for staff meetings and briefings.

Community Engagement & Event Staffing

+ Staff District F events, including workshops, town halls, and special activations (occasional evenings and weekends with notice).

+ Support event setup, guest management, vendor coordination, and material logistics.

+ Staff Council Member or Chief of Staff at District F community meetings and events.

Work Structure

+ 30 hours per week, flexible scheduling in coordination with the Chief of Staff.

+ Some evening and weekend event work required with advance notice.

+ City of Houston email and system access provided.

WORKING CONDITIONS

This position is physically comfortable; the individual has discretion about walking, standing, etc. There are no major sources of discomfort in a normal office environment.

MINIMUM REQUIREMENTS

EDUCATION REQUIREMENTS

Basic knowledge of grammar, spelling, punctuation and simple mathematical functions like percentages, ratios, etc. as might normally be acquired through attainment of a high school diploma or a GED.

EXPERIENCE REQUIREM ENTS

No experience is required.

LICENSE REQUIREMENTS

None

PREFERENCES

Preference will be given to candidates who possess the following:

+ Bachelor’s degree (completed or in progress) in Public Administration, Political Science, Communications, Urban Studies, or related field preferred.

+ Demonstrated commitment to public service and/or community engagement.

+ Excellent verbal and written communication skills.

+ Highly organized, detail-oriented, proactive, and able to manage multiple priorities independently.

+ Proficiency in Microsoft Office Suite; familiarity with Canva or basic design software a plus.

+ Ability to work collaboratively and adapt to shifting priorities.

Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the posi tion applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6.

GENERAL INFORMATION

SELECTION / SKILLS TESTS REQUIRED

Department may administer skills assessment test

SAFETY IMPACT POSITION NO

If yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test.

SALARY INFORMATION

Factors used in determining the salary offered include the candidate’s qualifications as well as the pay rates of other employees in this classification.

PAY GRADE: 8

APPLICATION PROCEDURES

Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. Applications must be submitted online at: www.houstontx.gov.

To view your detailed application status, please log-in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfm or call (832-393-0453).

If you need special services or accommodations, call (832-393-0453). (TTY 7-1-1)

If you need login assistance or technical support call 855-524-5627.

Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process.

All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided.

EOE Equal Opportunity Employer

The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy.

The city offers a competitive benefits program, including competitively priced health coverage and a defined contribution pension plan. Benefits include:

+ Medical

+ Dental

+ Vision

+ Wellness

+ Supplemental Insurance

+ Life insurance

+ Long-term disability

+ Retirement pension

+ 457 deferred compensation plan

+ Employee Assistance Program

+ 10 days of vacation each year

+ 11 city holidays, plus one floating holiday

+ Compensable Sick Leave

+ Personal Leave

+ Flexible schedules

+ Hybrid-Telework for eligible positions

+ Professional development opportunities

+ Transportation/parking plan

+ Section 125 pretax deductions

+ Dependent Care Reimbursement Plan

+ Paid Prenatal, Parental and Infant Wellness Leaves

+ Healthcare Flexible Spending Account

For plan details, visit http://www.houstontx.gov/hr/benefits.html

01

Are you a veteran who served on active duty in the Armed Forces (United States Army, Navy, Air Force, Marine Corps, or Coast Guard) for more than 90 consecutive days and received either an honorable discharge or a general discharge under honorable conditions?

+ Yes

+ No

02

What is the highest level of education you have completed?

+ Less than High School Diploma/ GED

+ High School Diploma/ GED

+ Associate's Degree

+ Bachelor's Degree

+ Master's Degree or higher

03

If you are in progress or have obtained a college degree, what was your field of study?

+ Public Administration

+ Political Science

+ Communications

+ Urban Studies

+ Closely related field of study

+ Non-related field of study

+ I do not have a degree

04

How many years of verifiable related experience do you have?

+ Less than 1 year

+ 1 - 2 years

+ 3 - 4 years

+ 5 years or more

05

What best describes your level of competency with Canva?

+ Beginner – I have little to no experience using Canva.

+ Basic – I can create simple designs using templates and basic tools.

+ Intermediate – I’m comfortable using various features, including custom layouts, brand elements, and design tools.

+ Advanced – I can efficiently create complex designs, manage brand kits, collaborate with teams, and optimize workflows.

+ None of the Above

06

Please indicate your level of proficiency with the Microsoft Office Suite.

+ BASIC MICROSOFT OFFICE SUITE: Create a new document, enter text, and save it; navigate in a document and perform a search; format cells, rows, and columns; modify a database and insert data from another; application; create title and bullet slides; work with text, drawn objects, and drawing tools.

+ INTERMEDIATE MICROSOFT OFFICE SUITE: Create mail merges, sort and filter them; customize toolbars; run and record Macros; filter data and manage a filtered list; create and modify some Macro commands; create, modify, and format charts; create basic Macros to automate forms and data entry; customize the appearance and functionality of reports; use hyperlinks and perform data integration.

+ ADVANCED MICROSOFT OFFICE SUITE: Manage Macro commands, create dialogue boxes, and understand the notions of Visual Basic application programming; use advanced functions (Names, VLOOKUP, IF, IS); work with Pivot Tables; manage Macro commands: concepts, planning, operations, execution, modification, interruption; use Visual Basic to create a public function or event procedures, or add general procedures in a form module; plan and examine an application, develop a distributed application design.

+ None of the Above

Required Question