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Senior Director, Diversity and Equal Opportunity (DEO) Investigations

Job ID: 11878

Business Unit: MTA Headquarters

Regular/Temporary: Regular

Department: Diversity and Equal Opp

Date Posted: May 30, 2025

Description

JOB TITLE : Senior Director, Diversity and Equal Opportunity (DEO) Investigations

SALARY RANGE : $146,000 - $155,000

HAY POINTS : 954

DEPT/DIV: Diversity and Civil Rights

SUPERVISOR : Deputy Chief Diversity and Inclusion Officer, EEO

LOCATION : 2 Broadway, New York, NY 10004

HOURS OF WORK : 9:00 am - 5:30 pm (7 1/2 hours/day)

DEADLINE : Until Filled

The Metropolitan Transportation Authority is North America's largest transportation network, serving a population of 15.3 million people across a 5,000-square-mile travel area surrounding New York City, Long Island, southeastern New York State, and Connecticut. The MTA network comprises the nation’s largest bus fleet and more subway and commuter rail cars than all other U.S. transit systems combined. MTA strives to provide a safe and reliable commute, excellent customer service, and rewarding opportunities.

This position is eligible for telework, which is currently one day per week. New hires are eligible to apply 30 days after their effective date of hire.

SUMMARY :

The daily fiduciary duties of the Senior Director Diversity and Equal Opportunity (DEO) Investigations include the administration of state and federally mandated Civil Rights programs and activities to ensure inclusion and nondiscrimination in the review, monitoring and auditing of all agency MTA-wide activities to ensure compliance with state and federal regulatory and policy requirements as they relate to Title VI, Limited English Proficiency (LEP) and Environmental Justice.

Reporting to the Deputy Chief Diversity and Inclusion Officer/EEO (DCDIO EEO), the Senior Director DEO Investigations will provide technical leadership to all MTA constituent Agencies to ensure the implementation of their Title VI and Environmental Justice Program and their associated Limited Assistance Plans (LAPs) meets state, federal and FTA regulatory requirements and to provide a consolidated Title VI and Environmental Justice Program to FTA and manage staff responsible for investigation of allegations of discrimination by applicants, customers, community members and employees.

The Senior Director, Title DEO Investigations, supports the DCDIO/EEO in the supervision and management of the Title VI team.

RESPONSIBILITIES :

+ Direct, manage, and supervise staff responsible for Title VI, Environmental Justice, and Limited Assistance Plan development and DDCR’s pool of investigators. Select, develop, and motivate personnel within the department. Provide career development for subordinates. Provide prompt and effective coaching and counseling. Responsible for the discipline/termination of employees when necessary. Review the performance of staff. Create a professional environment that respects individual differences and enables all employees to develop and contribute to their full potential.

+ Under the direction of the MTA Deputy Chief Diversity and Inclusion Officer, provide direction and establish uniformity of all MTA constituent agencies’ Title VI Program and LAP Plan submittals to adhere to compliance as outlined in FTA Circular 4702.1 B.

+ Design, implement, and monitor Title VI reporting systems to measure program effectiveness and to determine where progress has been made and where proactive action is needed.

+ Monitor and track agency-wide responses to allegations of discrimination and provide oversight for the activities of the DDCR pool of investigators.

+ Provide direct oversight for tracking, monitoring, and auditing MTA constituent Agencies' Title VI policies, procedures, analysis, reporting, and public participation processes .

+ Develop reports for MTA-Wide Title VI briefings for the Diversity Committee of the MTA’s Board to communicate compliance status with federal mandates and to obtain Board approval to forward updated Title VI Environmental Justice Program to FTA.

+ Identify process and policy improvements and make progressive suggestions for change.

+ Maintain awareness of current Title VI and Environmental Justice laws and regulations, and ensure the laws and regulations are disseminated to responsible personnel.

+ Other duties as assigned.

KNOWLEDGE, SKILLS, AND ABILITIES

Competencies

+ Demonstrated ability to advise, counsel, and encourage senior level managers, executives, and stakeholders to make policy changes and decisions that support diversity and ensure equal employment opportunity.

+ Proven leadership skills with the ability to bridge and enhance cooperative relationships.

+ Advanced facilitation, mediation, advocacy, and interpersonal skills to cope with conflicting points of view, function under pressure while demonstrating integrity, fair-mindedness, and a persuasive, confident persona.

+ Demonstrated proficiency with program design and project management, working under tight deadlines to achieve short and long-term goals as required. Strong analytical thinking and problem solving.

+ Ability to work independently, effectively, and comfortably in a team oriented, fast paced environment both within the agency and across agencies.

+ Excellent communication and interpersonal skills.

+ Excellent organizational and presentation skills.

+ Demonstrated ability to work with all internal levels within a given organization.

+ Demonstrated ability to work in a high-profile, high-pressure environment effectively.

+ Demonstrated ability to communicate effectively with key internal and/or external stakeholders.

+ Must have strong managerial skills to effectively direct a staff of professional and technical employees in implementing the short- and long-term goals and direction for the area of responsibility.

+ Demonstrated ability to complete short- and long-term projects effectively and as efficiently as possible.

+ Demonstrated analytical capabilities and quantitative skills.

+ Demonstrated proficiency in Microsoft Office Suite or comparable applications, i.e., Word, Excel, PowerPoint, and Outlook

EDUCATION AND EXPERIENCE :

REQUIRED:

+ BA/BS from an accredited college in a related field. An equivalent combination of education and experience may be considered in lieu of a degree. An MBA in Business, Economics, Public Administration, or a related field is preferred.

+ Minimum ten (10) years’ experience in managing Diversity, EEO, or VI Programs.

+ Strong knowledge of Federal, State, city, and local laws governing nondiscrimination of employees, applicants, and contractors, and mitigation of disproportionate impact/burden to communities.

OTHER INFORMATION:

Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the “Commission”).

Equal Employment Opportunity

MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities.

The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.