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At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Senior Manager, Merch Opportunities is responsible for supporting the discovery, validation, and prioritization of new value streams to grow the Front Store business. This role will support a portfolio of high-profile, strategic, and innovative projects aimed at driving growth for CVS merchandising, particularly through identifying assortment and product/portfolio related opportunities. The Senior Manager will work closely, internally, with the wider opportunities and tooling organization and the business acceleration team as well as, beyond the organization, with category management partners to develop and execute strategic initiatives, leveraging data-driven insights to improve business performance. This new role centralizes and standardizes strategic project-based work that was previously dispersed across the organization to drive greater efficiencies and outsized growth.

Responsibilities

FS Merch Opportunities:

+ Drives analysis of new value streams (specifically around: assortment, product, portfolio, customer/basket, etc.) to help grow the Front Store business based on inputs from category management leaders, Business Acceleration team partners and external observations & data insights

+ Ensures new value streams are rigorously sized (analyzing internal and external data sources), validated and prioritized before championing them to opportunities/tooling teammates; business acceleration colleagues and merchandising leaders to ensure buy in

+ Supports process-design, adoption of, execution (and ultimately, value creation) from new value streams

+ Identifies ways to improve opportunity implementation

+ Designs analytical processes to ensure execution and implementation of new initiatives fit with broader CVS strategies, and are delivered on time, and on budget

+ Maintains relationships and ensures proper communication with category management to ensure opportunities are relevant and practical, and recommendations are executable and confirmation of financial impact of actions taken

Strategic Projects & Innovation:

+ Builds processes for management, prioritization, and socialization of high-profile, strategic, and innovative projects aimed at driving growth for CVS

+ Manages business case development for 'white space' opportunity identification and sizing

+ Assists in deployment of ‘test & learn’ pilots of programs in select stores, and measures and assess results

Research, Analysis, and Story Building:

+ Maintains and develops strategic story, timelines, and prioritization in presentation materials that can be shared with senior leadership and broader teams to maintain consistent vision and buy-in

+ Conducts research to maintain general knowledge of retail environment and competition and incorporates this knowledge into relevant business case analyses

+ Navigates ambiguity and change to achieve goals and revises strategy to reflect this change

+ Partners with sr. leaders to continually innovate the capabilities for the Front Store team as a whole. This includes leadership and participation in strategy development, experimentation design & execution, process improvement, capability development, talent development, etc.

Essential Functions:

+ Expertise leveraging MS Office Suite, including advanced Excel and PowerPoint capabilities; Tableau or other BI/visualization tools

+ Ability to think about the impact of decisions on the broader enterprise

+ Creative ‘out-of-the-box’ thinker with a passion for using data to drive business decision making

+ Intense interest in learning, passion to ‘figure things out’, inclination to ask questions, and unwavering intellectual curiosity

+ Demonstrated track record of high performance

+ Humility and receptiveness to feedback. An open and honest communication style, both upwards and with team, that quickly builds trust, rapport, and respect

+ Regular and reliable attendance

+ Any additional tasks as required by the supervisor or manager

+ Bachelor’s degree, or equivalent experience

Required Qualifications

+ 7+ years’ experience identifying, designing, implementing and executing strategic & innovative projects and initiatives with a focus on customer/retail growth and loyalty

+ 7+ years’ experience deploying strong communication skills and storytelling with the ability to perceive when to optimally deploy: verbal (presentations; interpersonal; concision), visual (PowerPoint), and written (email) methods

+ 7+ years’ proven track record of influencing others with and without authority

+ 7+ years’ demonstrable excellence in leading, developing, and managing a high-performing team. Keen passion for growing key talent to help them realize their highest potential in impacting the business

+ 7+ years’ experience seizing opportunities, taking initiative, working independently with, at times, limited oversight; and adapting to shifting priorities

+ 7+ years’ demonstrating a self-motivated, entrepreneurial, and energetic demeanor while functioning in a high demand, performance-driven environment and managing competing priorities, multiple assignments, and delivering results against tight deadlines

+ 7+ years’ experience understanding, breaking down and structuring highly complex situations to deliver impactful solutions in real time

+ 7+ years’ experience collaborating effectively across different business functions, different perspectives, and different styles of leadership

+ Ability to articulate growth throughout personal career into the above essential skills and qualification in lieu of specific 7+ years’ of experience within that domain

Prior Relevant Work Experience** **:

8 to 10 years: Required

10 to 15 years: Preferred

Preferred Qualifications

+ Experience working for a Fortune 5 company in merchandising, strategy, or customer experience and/or a similar function for a retail pharmacy company OR Consulting experience with related subject matter expertise from project engagements

+ Advanced degree preferred

+ Basic working knowledge of the Healthcare ecosystem and payments methodologies

Education

Equivalent Experience: Required

Bachelor Degree: Required

Masters: Preferred

Pay Range

The typical pay range for this role is:

$82,940.00 - $182,549.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

+ **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan** .

+ **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

+ **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on: 06/30/2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.