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Office Supervisor

Hybrid

Recruitment # 250528-6013CL-001

Location New Haven, CT Norwich, CT

Date Opened 5/30/2025 12:00:00 AM

Salary $72,150 - $94,954/year

Job Type Open to Agency Employees

Close Date 6/6/2025 11:59:00 PM

Go Back Apply View Benefits (https://www.jobapscloud.com/CT/jobs/?b=Benefits)

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+ Introduction

Are you a state employee? Are you a self-starter?

Do you want to make a difference while participating in a dynamic and reciprocal human services environment in the public sector? If so, we want you to become part of our team as an Office Supervisor (https://www.jobapscloud.com/CT/specs/classspecdisplay.asp?ClassNumber=6013CL&R1=&R3=) !

The State of Connecticut (https://portal.ct.gov/) Department of Children and Families' ( DCF (https://portal.ct.gov/dcf) ) mission is partnering with communities and empowering families to raise resilient children who thrive. We are proud of our diverse and dedicated w orkforce who strive every day to meet the needs of those we encounter. Our family-centered, strength-based approach to our work seeks to improve the well-being of the children and families we serve.

We are currently seeking qualified individuals for two Office Supervisor (https://www.jobapscloud.com/CT/specs/classspecdisplay.asp?ClassNumber=6013CL&R1=&R3=) openings for the below locations:

+ Region 2: based in New Haven, region also includes the Milford office.

+ Region 3: based in Norwich, region also includes the Middletown and Willimantic offices

The Office Supervisor position is full-time, 40 hours per week with work schedules of Monday - Friday, 8:00 am - 5:00 pm. Travel and coverage of other offices within the region may be required as needed. In this role you will be responsible for supervising direct reports within clerical units with diverse activities, clerical staff, and other staff as assigned within the regional offices.

The ideal candidate will possess the following:

+ Strong oral and written communication skills

+ Ability to handle multi-tasking and working in a fast-paced environment

+ Strong organizational skills

+ Knowledge of working with building manager/maintenance

+ Knowledge of maintaining confidentiality with internal and external stakeholders

What We Can Offer You:

+ Visit our new State Employee Benefits Overview page!

+ Work at a Forbes-recognized company! Connecticut is proud to be featured on both America's Best Employers by State and Best Employers for New Grads in 2024. With our dynamic job market and commitment to fostering a thriving workforce, Connecticut stands out as a top destination for both seasoned professionals and fresh graduates seeking to launch their careers.

+ P rofessional growth and development opportunitie s.

+ A healthy work/life balance to all employees .

Selection Plan

In order to be considered for this job opening, you must be a current State of CT employee, who has worked for the state for at least six (6) months of full-time service or full-time equivalent service, absent any applicable collective bargaining language, and meet the Minimum Qualifications as listed on the job opening. You must specify your qualifications on your application.

FOR ASSISTANCE IN APPLYING:

Check out our Applicant Tips on How to Apply! Need more resources? Visit our Applicant Reference Library (https://portal.ct.gov/das/home/services-for-state-employees/statewide-human-resources/applicant-reference-library?language=en\_US) for additional support throughout the recruitment process.

BEFORE YOU APPLY:

+ Meet Minimum Qualifications: Ensure you meet the Minimum Qualifications listed on the job opening by the job closing date. You must specify your qualifications on your application. The minimum experience and training requirements listed must be met by the close date on the job opening, unless otherwise specified.

+ Educational Credits: List your earned credits and degrees from accredited institutions accurately on your application. To receive educational credits towards qualification, the institution must be accredited. If the institution of higher learning is located outside of the U.S., you are responsible for providing documentation from a recognized USA accrediting service which specializes in determining foreign education equivalencies to the contact listed below by the closing date listed on the job posting.

+ Resume Policy: Per Public Act 21-69 (https://www.cga.ct.gov/2021/act/pa/pdf/2021PA-00069-R00SB-00056-PA.pdf) , resumes are not accepted during the initial application process. As the recruitment process progresses, candidates may be required to submit additional documentation to support their qualification(s) for this position. This documentation may include: a cover letter, resume, transcripts, diplomas, performance reviews, attendance records, supervisory references, licensure, etc., at the request and discretion of the hiring agency.

+ Preferred Shift/Location: Select all location(s) and shift(s) you are willing to work on your application. Failure to do so may result in not being considered for vacancies in that specific location or shift.

+ Timely Submission: All application materials must be received by the job posting deadline. You will be unable to make revisions once you officially submit your application to the State. Late submissions are rarely accepted, with exceptions only for documented events that incapacitate individuals during the entire duration of the job posting. Request exceptions by emailing [email protected].

+ Salary Calculations: For current state employees, salary calculations are not necessarily comparable from one of the three branches of state government (i.e., Executive, Legislative, Judicial) to the other.

+ Note: The only way to apply to this posting is via the ‘Apply’ or ‘Apply Online’ buttons on the official State of Connecticut Online Employment Center job posting.

AFTER YOU APPLY:

+ Referral Questions: This posting may require completion of additional Referral Questions (RQs), which must be completed by the questionnaire’s expiration date. If requested, RQs can be accessed via an email sent to you after the job close date or by visiting your JobAps Personal Status Board (Certification Questionnaires section).

+ Prepare For An Interview: Interviews are limited to those whose experience and training are most aligned with the role. To prepare, review this helpful Interview Preparation Guide to make the best impression!

+ Stay connected! Log in daily to your JobAps Personal Status Board to track your status and check email (including spam/junk folders) for updates and tasks.

+ The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.

+ Note: This position will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules. Candidates who are offered and accept a position with the State of Connecticut are bound by the State Code of Ethics for Public Officials and State employees, available at www.ct.gov/ethics.

QUESTIONS? WE’RE HERE TO HELP:

Due to high volume, we are unable to confirm receipt or provide status updates directly. For recruitment updates, please check your Personal Status Board and review our Frequently Asked Questions. If you have additional questions about the recruitment process, reach out to Ethan Ives at [email protected] .

Join the State of Connecticut and take your next career step with confidence!

PURPOSE OF JOB CLASS (NATURE OF WORK)

In a state agency this class is accountable for independently performing a range of administrative office management and supervisory functions in the coordination of diverse office activities.

EXAMPLES OF DUTIES

ADMINISTRATIVE OFFICE MANAGEMENT

+ Performs a range of administrative responsibilities such as developing and maintaining office policy and procedural guidelines and/or manuals;

+ Implements and maintains statewide policy and procedural guidelines;

+ Acts as a liaison to the general public and a wide variety of people within and outside state service regarding agency policy and procedures;

+ Responds to oral and written inquiries for information and assistance;

+ Prepares and oversees preparation of various administrative, statistical and financial reports;

+ Coordinates and oversees general office business functions;

+ Prepares and oversees preparation of all personnel record keeping transactions;

+ May be responsible for reviewing, coding and routing materials;

+ Performs related duties as required.

SUPERVISORY

+ Performs a range of supervisory responsibilities such as planning, organizing and coordinating office workflow;

+ Develops work performance and procedural standards and guidelines;

+ Determines priorities, assigns and reviews work for timeliness and conformance to agency policies and procedures;

+ Recommends staffing changes and assists in recruitment and selection of personnel;

+ Conducts performance evaluations;

+ Provides training and technical assistance;

+ Advises employees on personnel policies and procedures;

+ Handles counseling or disciplinary problems;

+ Performs related duties as required.

KNOWLEDGE, SKILL AND ABILITY

+ Considerable knowledge of

+ office administration and management;

+ department and/or unit policies and procedures;

+ Considerable

+ interpersonal skills;

+ oral and written communication skills;

+ Skill in performing arithmetical computations;

+ Considerable

+ supervisory ability;

+ ability to read, interpret and apply complex materials;

+ Ability to

+ operate office equipment which includes computers and other electronic equipment;

+ operate office suite software.

MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE

Five (5) years of general clerical experience.

MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCE

Two (2) years of the General Experience must have been at a lead or supervisory level.

NOTE: For state employees lead or supervisory experience is interpreted at the level of a Head Clerk.

MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED

College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of two (2) years.

PREFERRED QUALIFICATIONS

+ Experience and proficiency in Excel and Microsoft Office

+ Experience with workforce management software programs such as Kronos, Paychex, etc.

+ Experience with Connecticut On-Line Law Enforcement Communication Teleprocessing System (Collect) and National Crime Information System (NCIC)

+ Experience with preparing administrative, statistical, and/or financial reports

+ Experience with Audio Visual Equipment (AV) and set up

+ Experience coordinating large conferences, meetings, etc.

+ Experience with e-filing court paperwork

Conclusion

AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.

ACKNOWLEDGEMENT

As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes. As such, a job class is not meant to be all-inclusive of every task and/or responsibility.

Click on a link below to apply for this position:

Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online