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General information

**Ref #** 19764

**Remote?** No

Ally and Your Career

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Ally Financial only succeeds when its people do - and that’s more than some cliché people put on job postings. We live this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You’re constantly evolving, so shouldn’t your opportunities be, too?

The Opportunity

This position will lead a team responsible for providing solutions and support to operations for F&I Insurance Business Systems. The team serves as the primary interface between business and technology partners; defining roadmaps, alignment to strategic initiatives, system requirements as dictated by the specific project, and supporting the portfolio planning process. They will actively work with business partners to identify opportunities to maximize technology investments, drive operational efficiencies and ensure overall squad alignment. Collaborates with support partners to provide business with training, communication and support for technologies managed. Manages team's work based on overall objectives and deliverables for department, system and operational partner. Sets goals for team, roadmaps, and prioritizes work and makes decisions based on guidance from senior manager, policies, procedures and business plan. Frequently interfaces with senior leaders in the business and technology regarding system performance, alignment to strategic objectives and project status. Develops direct reports skill set within technology supported and overall project management.

The Work Itself

* Lead project portfolio and road-mapping activities for technologies managed; ensure projects are completed within schedule and communication routines are followed

* Ensure work is aligned to strategic objectives

* Lead team in collaboration with business partners in the development of requirements and documented as dictated by the specific project for technical solutions that enable the business to meet objectives.

* Develop and coach team to on project management, Agile and technology related skills.

* Proactively provide technology based solutions to operations in support of their business objectives.

* Personally lead large scale or high profile projects.

* Work collaboratively with technology partners to prioritize application defects - enhancements for release.

* Provide recommendations regarding solutions/fixes and enhancements.

* Participate in user groups, industry conferences, etc., to provide operations with current industry trends and new technology.

* Effectively manage technology related operational risks; identify area of risk and develop systematic controls.

* Lead the development and implementation of appropriate change controls to align with governance and prioritization routines.

* Facilitate prioritization meetings and approvals with all stakeholders.

* Manage administrative duties as required: Performance Management, Time Reporting, PTO, IDP/training plans, etc.

* Additional duties as assigned.

The Skills You Bring

* Bachelor's degree preferred

* 5+ years' experience in financial services or related industry required; including 3+ in a leadership role preferred.

* Proven ability to deliver results in a highly complex matrix environment, including external vendors.

* Subject matter expertise in business process and/or technology specific.

* Business and/or IT experience preferred.

* Project Management/Business Analyst Certification (or equivalent work experience) highly preferred.

* Ability to manage remote resources (internal and external).

* Excellent written and verbal communication skills.

* Ability to clearly communicate with executive level stakeholders

* Experienced in facilitating project teams.

* Skilled with Microsoft Office applications (Excel, Access, PowerPoint).

* Able to travel overnight (25-50% +/-).

\#LI-Hybrid

\#DFS

How We'll Have Your Back

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Ally's compensation program offers market-competitive base pay and pay-for-performance incentives (bonuses) based on achieving personal and company goals. But Ally’s total compensation - or total rewards - extends beyond your paycheck and is designed to support and enrich your personal and professional life, including:

* Time Away: competitive holiday and flexible paid-time-off, including time off for volunteering and voting.

* Planning for the Future: plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan and 529 educational assistance programs, tuition reimbursement, and other financial well-being programs.

* Supporting your Health & Well-being: flexible health and insurance options including dental and vision, pre-tax Health Savings Account with employer contributions and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially.

* Building a Family: adoption, surrogacy, and fertility support as well as parental and caregiver leave, back-up child and adult/elder day care program and childcare discounts.

* Work-Life Integration: other benefits including LifeMatters® Employee Assistance Program, subsidized and discounted Weight Watchers® program and other employee discount programs.

Who We Are:

Ally Financial is a customer-centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly focused on "Doing it Right" and being a trusted financial-services provider to our consumer, commercial, and corporate customers. For more information, visit www.ally.com.

Ally is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.

Where permitted by applicable law, must have received or be willing to receive the COVID-19 vaccine by date of hire to be considered, if not currently employed by Ally.

We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. For accommodation requests, email us at [email protected]. Ally will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.

_Base Pay Range:_

An individual's position in the range is determined by the scope and responsibilities of the role, work experience, education, certification(s), training, and additional qualifications. We review internal pay, the competitive market, and business environment prior to extending an offer.

**Emerging:** 90000

**Experienced:** 120000

**Expert:** 150000

Incentive Compensation: This position is eligible to participate in our annual incentive plan