• IT Support

    Adecco US, Inc. (Goshen, NY)


    Adecco is partnering with a Hudson Valley client; we are currently seeking a detail-oriented and customer-focused IT Support Specialist to join our growing technology team. This individual will provide technical assistance and support to end-users, resolve hardware and software issues, and assist with the maintenance of IT infrastructure.

    Key Responsibilities:

    + Provide first-level support for IT-related issues via phone, email, or in person

    + Install, configure, and maintain computer hardware, software, printers, and other peripherals

    + Troubleshoot system and network problems, diagnosing and solving hardware/software faults

    + Support the setup of new users including accounts, devices, and access permissions

    + Monitor and maintain computer systems and networks

    + Log and track support tickets using a help desk system, ensuring timely resolution

    + Assist in maintaining inventory of all IT equipment and software licenses

    + Collaborate with other IT staff to support technology projects and system upgrades

    + Ensure security and privacy of networks and computer systems

    + Document technical issues and solutions for future reference

    Qualifications:

    + Associate or Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent experience)

    + 1–3 years of IT support experience in a professional environment

    + Strong knowledge of Windows and/or macOS operating systems

    + Familiarity with networking concepts (TCP/IP, DNS, DHCP, VPN, etc.)

    + Experience with Microsoft 365, Active Directory, and remote support tools

    + Excellent problem-solving and communication skills

    + Ability to prioritize tasks and manage time effectively

    + Certification(s) such as CompTIA A+, Network+, or Microsoft Certified Professional (preferred)

    Working Conditions:

    + On-site or hybrid (depending on business needs)

    + May require occasional after-hours support or weekend availability

    + Ability to lift and move equipment (up to 50 lbs)

    **Pay Details:** $18.00 per hour

     

    Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

     

    Equal Opportunity Employer/Veterans/Disabled

     

    To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy

    The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

    + The California Fair Chance Act

    + Los Angeles City Fair Chance Ordinance

    + Los Angeles County Fair Chance Ordinance for Employers

    + San Francisco Fair Chance Ordinance