"Alerted.org

Department

Commercial Operations

Employment Type

Full Time

Location

US

Workplace Type

Fully remote

Shape the Future of Work with Eptura

At Eptura, we're not just another tech company—we're a global leader transforming the way people, workplaces, and assets connect. Our innovative worktech solutions empower 25 million users across 115 countries to thrive in a digitally connected world. Trusted by 45% of Fortune 500 companies, we're redefining workplace innovation and driving success for organizations around the globe.

Job Description

We are seeking a highly motivated and experienced **Senior Sales Operations Analyst** to join our Revenue Operations team. This pivotal role will be instrumental in driving sales effectiveness and efficiency through robust planning, insightful reporting and analysis, precise compensation management, and strategic collaboration on our system and data infrastructure. The ideal candidate will possess a deep understanding of **sales processes, strong analytical capabilities, and a proactive approach** to identifying and implementing solutions that support our sales organization's goals. You will be a key partner to sales leadership, finance, and other cross-functional teams, translating data into actionable strategies and optimizing our operational workflows.

Preferred Location is Austin TX

Responsibilities

Reporting & Analysis

+ Design, develop, and maintain key performance indicator (KPI) dashboards and reports leveraging various data sources for various levels of the sales organization (executive, regional, individual contributor).

+ Conduct in-depth analysis of sales performance, pipeline health, conversion rates, and other critical metrics to identify trends, opportunities, and areas for improvement.

+ Provide ad-hoc analysis and strategic recommendations to support sales leadership in decision-making.

+ Automate and streamline reporting processes where possible to enhance efficiency and data accessibility.

Strategy & Planning

+ Lead the development and refinement of sales forecasting models, working closely with sales leadership to ensure accuracy and provide actionable insights.

+ Contribute to annual sales planning cycles, including territory design, quota setting, and capacity planning.

+ Analyze market trends and internal sales performance to inform strategic sales initiatives.

System & Data Infrastructure Collaboration

+ Act as a key liaison between Sales Operations and Business Intelligence/Data teams to enhance and maintain our sales data infrastructure.

+ Identify opportunities for system improvements, data quality enhancements, and process automation to optimize sales operations.

+ Participate in the design, testing, and implementation of new sales systems and tools.

+ Ensure data integrity and consistency across all sales systems.

Compensation Management

+ Administer and manage sales incentive compensation plans, ensuring accuracy, timeliness, and adherence to company policies.

+ Calculate and validate sales commissions, bonuses, and SPIFFs.

+ Collaborate with finance and HR to ensure compensation plans are aligned with company goals and effectively incentivize desired sales behaviors.

+ Address and resolve commission-related inquiries from the sales team.

About You

+ Bachelor’s degree in **Business, Finance, Economics, Data Analytics,** or a related quantitative field

+ 4+ years of experience in **Sales Operations, Business Operations, Sales Analytics,** or a similar analytical role, preferably within a B2B SaaS company

+ Proven expertise in core sales operations responsibilities, such as **sales planning, forecasting, reporting** , and compensation administration

+ Strong r **eporting, analytical and problem-solving skills** with the ability to translate complex data into clear, actionable insights

+ Highly proficient with CRM systems, particularly **Salesforce,** including report and dashboard creation, and understanding of data models

+ **Detail-oriented** with a strong commitment to accuracy and data integrity

+ Proactive, self-starter with a continuous improvement mindset and the ability to **manage multiple priorities** in a fast-paced, dynamic environment

+ Excellent communication and interpersonal skills, with the ability to **effectively collaborate** with stakeholders at all levels

Benefits

+ Health, Dental, Vision & Pet Insurance

+ Dependent, Spousal and Domestic Partner coverage available

+ Up to $1000 Company HSA Contribution

+ Medical, Dependent Care and Limited FSA Accounts

+ Income Protection and Replacement - 100% Company Paid

+ Short Term Disability

+ Long Term Disability

+ Life Insurance

+ Employee Assistance Program

+ Flexible PTO

+ 401K with company match

Eptura Information

+ Follow us on Twitter | LinkedIn | Facebook | YouTube

+ Eptura is an Equal Opportunity Employer. At Eptura we promote our flexible workspace environment, free from discrimination. We believe that diversity of experience, perspective, and background leads to a better environment for all our people and a better product for our customers. Everyone is welcome at Eptura, no matter where you are from, and the more diverse we are, the more unified we will be in ensuring respectful connections all around the world.

\#LI-Remote