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At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence.

Shift: Days/Full-time

SUMMARY:

Position involves using WIC computer system for data entry, scheduling appointments, answering phones/making calls, filing, greeting WIC clients entering office and determining eligibility for services. Will be assessing height, weight and Hemoglobin (fingerstick) for WIC clients (women, infants, and children).

ESSENTIAL JOB FUNCTIONS:

+ Acts as receptionist, greeting visitors/employees to department in person or by phone. Responds to inquiries concerning the department and refers inquiries as necessary to appropriate person/area.

+ Maintains basic department record keeping and filing systems.

+ Schedules WIC appointments.

+ Follows up with all missed appointments by phone or email.

+ Promotes breast feeding to WIC participants.

+ Completes Hemoglobin testing on WIC participants using Hemocue machine.

+ Assess WIC participants for program eligibility.

+ Enters data into WIC computer system, runs reports and prints WIC Coupons from WIC computer.

+ Monitors and orders standard office supplies and WIC forms.

+ Embraces Standards of Behavior in order to provide and promote excellent customer service for both internal and external customers. Holds self and others accountable for behaviors that promote service excellence.

+ Demonstrates behaviors consistent with Mission and Core Values (Compassion, Excellence, Human Dignity, Justice, Sacredness of Life, Service ) of Mercy.

+ Adheres to the standards and policies of the Corporate Responsibility Program, including the duty to comply with applicable laws and regulations, and reporting o designated Manager (or employer hotline) ay suspected unethical. fraudulent, or unlawful acts or practices.

+ Adheres to all the standards and policies regarding safety/patient safety initiatives.

+ Is responsible for all other duties as assigned.

Many of our opportunities reward* your hard work with:

Comprehensive, affordable medical, dental and vision plans

Prescription drug coverage

Flexible spending accounts

Life insurance w/AD&D

Employer contributions to retirement savings plan when eligible

Paid time off

Educational Assistance

And much more

*Benefits offerings vary according to employment status

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email [email protected] . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at [email protected]