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Enrollment Advisor - International Student Services

• Georgia - Gwinnett - Lawrenceville (https://careers.georgia.gov/jobs/68588/other-jobs-matching/location-only)

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Gwinnett Technical College

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3 days ago Post Date

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This job is a full-time, benefited, FLSA Exempt position in the Student Affairs Division that reports to the Director of International Student Services. This position’s primary location will be the Lawrenceville Campus but travel will be required to serve students on the Alpharetta North-Fulton Campus one to two days per week.  As required by the United States Department of Homeland Security, the person hired must be a citizen or a lawful permanent resident of the United States to serve as a DSO.

Salary: Targeted salary is commensurate with education and experience not to exceed the budgeted amount of $56,000.00/year.

Schedule: Monday - Thursday between 8:00am - 6:00pm, and Friday between 8:00am- 4:00pm. Occasional Saturdays and some evenings. Schedule is subject to change. Flexibility is a must.

Minimum Qualifications (Job Code 11130): Associate's Degree from an academic institution accredited by an institutional accrediting agency recognized by the United States Department of Education*and* three (3) years of related experience.

Note: An equivalent combination of education and job specific experience that provided the knowledge, experience and competencies required to successfully perform the job at the level listed may be substituted on a year-over-year basis.

Preferred Qualifications:

• Three years of related experience in post-secondary institution  with experience and knowledge of Admissions, Enrollment, Academic Advisement, and Registrar policies and procedures

• Knowledge of TCSG Admissions policies & regulations

• Knowledge of Accuplacer and other Admissions assessment criteria

• Proficiency on any of the following: Target X, Staff BANNER, DegreeWorks, SEVIS and BDMS Document Manager

• Excellent customer service, interpersonal, oral and written communication skills

• Demonstrate critical thinking and problem-solving abilities

• Culturally sensitive, caring and friendly with a deep understanding and appreciation of GTC’s multicultural college community

• Passion for helping individuals from different cultures with diverse levels of English proficiency

Job Description Summary:

Under the leadership and supervision of the Director of International Student Services , the International Student Enrollment Advisor provides enrollment support services for a diverse multicultural student population at the Lawrenceville and the Alpharetta North-Fulton Campus . This role functions as part of a team consisting of faculty, Admissions, Records, and Academic Advisement. The advisement process includes assisting prospective students with understanding and completing admission requirements, as well as the process to obtain an F-1 Visa; orienting students to GTC’s academic structure and policies; registration related issues and processes, comprehensive academic planning understanding requirements of their non-immigrant or immigrant status; Providing information for financial assistance and other resources available to International Students; creation of education plans using Degree Works; registration assistance; coordinating efforts between faculty, staff, and student to facilitate student success; and referring students to support services offered through GTC and Atlanta metro counties.

Assists with maintaining the Student and Exchange Visitors Information System (SEVIS). Other duties may be assigned by the Director of International Student Services. Disposition to learn and comply with the requirements of the Student and Exchange Visitor Program (SEVP). Displays a high level of effort and commitment to performing work; operate effectively within the organizational structure; demonstrate trustworthiness and responsible behavior. Demonstrates eagerness to learn and assume responsibility; seeks out and accept increased responsibility; displays a "can do" approach to work. Shows persistence and seek alternatives when obstacles arise; seeks alternative solutions; does things before being asked or forced to by events. Works within the system in a resourceful manner to accomplish reasonable work goals; shows flexibility in response to process change and adapt to and accommodate new methods and procedures. Accepts direction and feedback from supervisors and follows through appropriately. Works when scheduled; begins and ends work as expected; calls in according to policy when arriving late for work or when absent; observes provisions of Fair Labor Standards Act; observes policies on break and lunch periods; uses work time appropriately.

Duties/Responsibilities

Percentage of Time

1. Provide outstanding customer service and advisement to F-1 Visa and International students through face-to-face, telephone, and electronic media.

• Serve as DSO for Gwinnett Technical College. Maintain up-to-date training on SEVIS requirements.

• assist prospective students with understanding and completing admission requirements, as well as the process to obtain an F-1 Visa.

• orient students to GTC’s academic structure and policies, registration related issues and processes, comprehensive academic planning understanding requirements of their non-immigrant or immigrant status.

• Provide information for financial assistance and other resources available to International Students.

• create education plans using Degree Works.

• provide registration assistance to F-1 Visa students

• coordinate efforts between faculty, staff, and student to facilitate student success.

• refer students to professional support services offered through GTC and Atlanta metro counties.

• Assist with maintaining the Student and Exchange Visitors Information System (SEVIS).

• Utilize database software and statistical programs for tracking purposes and assessment of services provided.

• Ensure forms are fully completed before being submitted.

70%

2. Assist with registration and graduation activities.

• Conduct graduation audits, advisement on graduation and commencement ceremony requirements, and other graduation related advisement specific to international students and their family members who may attend from overseas.

20%

3. Assist with the design and execution of special events, projects and activities as requested.

• Readily assist with F-1 Visa New Student Orientation, special events, projects and activities.

• Share information with other departments regarding activities in a timely manner.

• Provide periodic workshops and training sessions to promote student success.

10%

Physical Demands:

Frequency

(N)Never, (O)Occasionally or (C)Constantly

Requires operation, access, or control of financial resources.

Requires having a P-Card.

Driving is a responsibility of this position.

This position will have direct interaction or care of children under the age of 18 or direct patient care.

This position will have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications).

This position is a stationary position, often standing or sitting for prolonged periods with or without reasonable accommodation.

This position requires moving about to accomplish tasks or moving from one worksite to another with or without reasonable accommodation.

This position requires the ability to adjust or move objects up to 15 pounds in all directions with or without reasonable accommodation.

This position requires the ability to repeat motions that may include the wrists, hands and/or fingers with or without reasonable accommodation.

This position requires the ability to operate machinery and/or power tools with or without reasonable accommodation.

Operating motor vehicles or heavy equipment with or without reasonable accommodation.

Noisy environments.

Medium work that includes moving objects up to 50 pounds with or without reasonable accommodation.

Light work that includes moving objects up to 20 pounds with or without reasonable accommodation.

Heavy work that includes moving objects up to 100 pounds or more with or without reasonable accommodation.

Work in outdoor elements such as precipitation and wind.

Assessing the accuracy, neatness and thoroughness of the work assigned.

The Technical College System of Georgia and its constituent Technical Colleges do not discriminate on the basis of race, color, creed, national or ethnic origin, sex, religion, disability, age, political affiliation or belief, genetic information, disabled veteran, veteran of the Vietnam Era, spouse of military member or citizenship status (except in those special circumstances permitted or mandated by law). This nondiscrimination policy encompasses the operation of all technical college-administered programs, programs financed by the federal government including any Workforce Innovation and Opportunity Act (WIOA) Title I financed programs, educational programs and activities, including admissions, scholarships and loans, student life, and athletics. It also encompasses the recruitment and employment of personnel and contracting for goods and services.

The Technical College System and Technical Colleges shall promote the realization of equal opportunity through a positive continuing program of specific practices designed to ensure the full realization of equal opportunity. The following person has been designated to handle inquiries regarding the nondiscrimination policies: Lisa Richardson, Title IX and Section 504 Director, 5150 Sugarloaf Parkway, Building A, Room 407, Lawrenceville, GA 30043, 678-226-6691, [email protected]

Associate's degree from an academic institution accredited by an institutional accrediting agency recognized by the United States Department of Education*and* Three (3) years of related experience. Note: An equivalent combination of education and job specific experience that provided the knowledge, experience and competencies required to successfully perform the job at the level listed may be substituted on a year-over-year basis.

Additional Information

+ Agency Logo:

+ Requisition ID: EDU09BK

+ Number of Openings: 1

+ Advertised Salary: $56,000/YR

+ Shift: Day Job

+ Posting End Date: Jun 5, 2025