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Position OverviewEpic ClinDoc Analyst II

United Health Services of Johnson City, New York is the largest healthcare system in New York’s Southern Tier. United Health Services is searching for an Epic ClinDoc Analyst II. This position is a full time, benefits eligible, remote role.

The Epic ClinDoc Analyst is responsible for the design, implementation, optimization, and support of the Epic Clinical Documentation (ClinDoc) module. This role collaborates closely with clinical stakeholders to ensure that documentation workflows within the electronic health record (EHR) system enhance patient care, comply with regulatory standards, and align with organizational objectives. The Epic ClinDoc Analyst II position does require On-call Support: Provide on-call support as part of a rotation of 6 analysts to address urgent system issues outside of regular business hours.

The ideal candidate will have 2 years of experience in clinical documentation with Epic ClinDoc. The preferred candidate will also have knowledge of federal and NYS healthcare regulations and standards related to clinical documentation and experience in analyzing and optimizing clinical workflows. Priority will be placed on candidates that are already Epic ClinDoc Certified. This position does not qualify for Visa Sponsorship.

Key Responsibilities

•  System Design & Configuration: Design, build, test, and implement clinical documentation templates, flowsheets, and tools within the Epic ClinDoc module to support inpatient services such as nursing, respiratory therapy, behavioral health, nutrition, and social work.

•  Workflow Analysis: Analyze current clinical workflows to identify areas for improvement, ensuring that documentation processes are efficient and meet clinical needs.

•  Stakeholder Collaboration: Engage with clinicians, department leaders, and other stakeholders to gather requirements, provide training, and ensure the successful adoption of documentation tools.

•  System Maintenance: Monitor system performance, troubleshoot issues, and apply necessary updates or enhancements to maintain optimal functionality.

•  Project Participation: Participate in projects related to system upgrades, new implementations, and other initiatives impacting clinical documentation.

•  Compliance & Best Practices: Ensure that documentation tools and processes comply with regulatory requirements and reflect industry best practices.

•  On-Call Support: Provide on-call support as part of a rotation to address urgent system issues outside of regular business hours.

SKILLS:

•  Strong analytical and problem-solving abilities.

•  Excellent communication and interpersonal skills.

•  Proficiency in Microsoft Office Suite and familiarity with clinical information systems.

•  Ability to work independently and collaboratively in a team environment.

Preferred Qualifications

•  Experience with other Epic modules such as Orders, Stork, or Ambulatory.

•  Knowledge of healthcare regulations and standards related to clinical documentation.

•  Project management experience in a healthcare IT setting.

Why You’ll Love Working at UHS

At United Health Services (UHS), we believe every connection—to patients, to purpose, to each other—makes a difference. That’s why we’re intentional about supporting our team in ways that go beyond the job. Whether through meaningful benefits, personal growth, or fun along the way, we’re here to help you thrive in work and life.

• A Culture of Connection – We support each other like family and create space for every voice to be heard. Engagement Councils, peer recognition, and initiatives like Walk in my Shoes for senior leaders are just a few ways we foster belonging and collaboration. Outside of work, we stay connected through team events like trivia, trunk-or-treat, volunteer days, our staff choir, or seasonal celebrations.

• Comprehensive Benefits for Life & Family – We offer medical, dental, and vision coverage starting the first of the month after hire for employees working 24+ hours/week. With flexible plan options and coverage tiers, you can choose what fits your life best. Additional perks include discounted childcare through Bright Horizons and voluntary benefits like pet insurance, legal services, and identity theft protection.

• Well-Being & Financial Security – From day one, PTO starts accruing so you can take time to recharge. We support your long-term wellness with a 403(b) retirement plan and company match, flexible spending accounts, access to financial advisors, and up to $400/year in wellness rewards. When life gets tough, we’re here with 24/7 EAP counseling, virtual mental health support, a food pantry, PTO donation program, and professional attire through the Classy Closet.

• Growth That Moves with You – With access to 100,000+ online courses, leadership programs, tuition reimbursement, clinical ladders, and internal mobility, we help you grow wherever your passion leads. We also continuously review compensation to ensure market competitiveness and internal equity, so you can feel confident your work is valued and rewarded fairly.

• A Place to Call Home – Located in New York’s Southern Tier, UHS offers more than a career—we offer a lifestyle. Enjoy four-season recreation, affordable living, top-rated schools, minor league sports, craft brews, a close-knit community, and more, all within reach of the Finger Lakes, the Catskills, and major Northeast cities.

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About United Health Services

United Health Services (UHS) is a locally owned, not-for-profit healthcare system in New York’s Southern Tier comprising four hospitals, long-term care and home care services, and physician practices in Broome and surrounding counties. UHS provides healthcare and medical services for two-thirds of the region’s population, produces $1.3 billion a year in total economic impact, and boasts a workforce of more than 6,300 employees and providers.

At UHS, our work is guided by our Values of Compassion, Trust, Respect, Teamwork, and Innovation. Whether you provide direct patient care or support behind the scenes, you are part of a shared purpose: to improve the health and well-being of the communities we serve. Every employee plays a meaningful role in fulfilling our mission—we’d love for you to consider joining us!

United Health Services is an Equal Opportunity Employer.

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United Health Services, Inc. and the members of the UHS System neither are affiliated with, sponsored, endorsed nor approved by, nor otherwise associated with, Universal Health Services, Inc. (NYSE: UHS), UHS of Delaware, Inc. nor their affiliates, which can be found at www.uhsinc.com.

Primary Department or Work Location:

Epic Inpatient Applications, UHS Information Technology

Primary Work Shift:

Day

Scheduled Weekly Hours:

40

Compensation Range:

per hour, depending on experience

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Education/Experience

Minimum Required:

+ Two to three (2-3) years of healthcare operations (clinical, patient care, administrative or revenue cycle), information technology or health information technology experience

+ OR

+ Demonstrated competency in Applications Analyst I role

Preferred:

+ Bachelor’s Degree in a related field (information technology or clinical/healthcare fields)

License/Certification

Minimum Required:

+ For Epic roles: Current Epic certification(s)

+ OR

+ Willing to travel for training and achieve certification within 90 days of completion of training at Epic in application as assigned.

Preferred:

+ Current Epic certification(s)

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Why You’ll Love Working at UHS

At United Health Services (UHS), we believe every connection—to patients, to purpose, to each other—makes a difference. That’s why we’re intentional about supporting our team in ways that go beyond the job. Whether through meaningful benefits, personal growth, or fun along the way, we’re here to help you thrive in work and life.

+ A Culture of Connection – We support each other like family and create space for every voice to be heard. Engagement Councils, peer recognition, and initiatives like Walk in my Shoes for senior leaders are just a few ways we foster belonging and collaboration. Outside of work, we stay connected through team events like trivia, trunk-or-treat, volunteer days, our staff choir, or seasonal celebrations.

+ Comprehensive Benefits for Life & Family – We offer medical, dental, and vision coverage starting the first of the month after hire for employees working 24+ hours/week. With flexible plan options and coverage tiers, you can choose what fits your life best. Additional perks include discounted childcare through Bright Horizons and voluntary benefits like pet insurance, legal services, and identity theft protection.

+ Well-Being & Financial Security – From day one, PTO starts accruing so you can take time to recharge. We support your long-term wellness with a 403(b) retirement plan and company match, flexible spending accounts, access to financial advisors, and up to $400/year in wellness rewards. When life gets tough, we’re here with 24/7 EAP counseling, virtual mental health support, a food pantry, PTO donation program, and professional attire through the Classy Closet.

+ Growth That Moves with You – With access to 100,000+ online courses, leadership programs, tuition reimbursement, clinical ladders, and internal mobility, we help you grow wherever your passion leads. We also continuously review compensation to ensure market competitiveness and internal equity, so you can feel confident your work is valued and rewarded fairly.

+ A Place to Call Home – Located in New York’s Southern Tier, UHS offers more than a career—we offer a lifestyle. Enjoy four-season recreation, affordable living, top-rated schools, minor league sports, craft brews, a close-knit community, and more, all within reach of the Finger Lakes, the Catskills, and major Northeast cities.

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About United Health Services

United Health Services (UHS) is a locally owned, not-for-profit healthcare system in New York’s Southern Tier comprising four hospitals, long-term care and home care services, and physician practices in Broome and surrounding counties. UHS provides healthcare and medical services for two-thirds of the region’s population, produces $1.3 billion a year in total economic impact, and boasts a workforce of more than 6,300 employees and providers.

At UHS, our work is guided by our Values of Compassion, Trust, Respect, Teamwork, and Innovation. Whether you provide direct patient care or support behind the scenes, you are part of a shared purpose: to improve the health and well-being of the communities we serve. Every employee plays a meaningful role in fulfilling our mission—we’d love for you to consider joining us!

United Health Services is an Equal Opportunity Employer.

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United Health Services, Inc. and the members of the UHS System neither are affiliated with, sponsored, endorsed nor approved by, nor otherwise associated with, Universal Health Services, Inc. (NYSE: UHS), UHS of Delaware, Inc. nor their affiliates, which can be found at www.uhsinc.com.