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Work Location:

New York, New York, United States of America

Hours:

40

Pay Details:

$86,840 - $139,360 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business:

Human Resources

Job Description:

Department Overview:

The Financial Crime Risk Management Training Manager leads, and/or consults on enterprise, multi-business and/or complex business specific L&D initiatives typically large scale, strategic in nature and/or significant in scope, including broad North American and/or global initiatives which may have high visibility and/or high risk. This role leads high quality needs assessments to enable learning solution recommendations, and delivers end to end learning project management on an assigned number of L&D projects, including evaluation, maintenance, train-the-trainer, facilitation and program support recommendations. The Financial Crime Risk Management Training Manager works collaboratively with Business Partners and other stakeholders to support achievement of business strategic priorities and provide learning expertise, advice, and operational excellence in developing learning solutions to enable people strategies and impact key business measures.

Preferred Skills & Experience:

+ Design, develop, and deliver targeted training programs on financial crime risk topics, including AML, sanctions, anti-bribery & corruption, fraud, and other regulatory requirements.

+ Customize content based on audience, risk level, and regulatory obligations, incorporating industry trends, enforcement actions, and internal policies.

+ Develop engaging training materials that align with FCRM policies and global standards.

+ Analyze training effectiveness using completion metrics, learner feedback, and knowledge assessments; recommend and implement improvements.

+ Participate in training needs assessments in coordination with FCRM and business stakeholders to identify knowledge gaps and emerging risk areas.

+ Support the implementation of regulatory remediation activities related to training commitments.

+ Maintain thorough documentation of training initiatives, delivery, and controls to meet internal audit, regulatory, and Monitor expectations.

+ Track and report on remediation milestones and BAU oversight metrics related to FCRM training.

+ Collaborate with FCRM subject matter experts and business line partners to ensure training content is accurate, timely, and impactful.

+ Provide advisory support and act as a liaison with business units for training delivery, communication strategies, and rollout logistics.

+ Monitor industry developments, regulatory changes, and best practices to proactively update training content and methods.

+ Contribute to strategic initiatives aimed at strengthening the culture of compliance and financial crime risk awareness across the organization.

Depth & Scope:

+ Takes a North American perspective and One TD approach to design, development, learning consulting and evaluation

+ Ensures common content and learning structures are leveraged consistently and to the greatest extent possible, supporting customization of design only where there is a validated business need

+ Leads enterprise, multi-business and/or complex business specific L&D initiatives typically large scale, strategic in nature and/or significant in scope, including broad North American and/or global initiatives

+ Projects may have high visibility and/or high risk

+ Manages deliverables across multiple L&D areas from complex needs analysis through design, development to evaluation and maintenance (i.e. end to end) and makes comprehensive recommendations aligned to multi business and/or organizational needs

+ Top level consultant role with expertise in managing business partner relationships at all levels on an overall project level basis in conjunction with Learning Business Partners

+ Provides deep subject matter expertise in learning consulting, including knowledge of external best practices, emerging trends, and vendors

+ Maintains best practices in learning consulting

+ Stays current in design, development, program evaluation and measurement

+ Role requires specialized knowledge and expertise across all or many L&D functional areas (e.g. Learning Business Partner, Design / Development / Facilitation, Program Evaluation & Measurement etc.,) as well as demonstration of business acumen at the enterprise level and across multiple businesses

+ Manages projects to deliver timely, high quality consistent, creative, leading edge learning solutions that positively impact business and TD metrics in partnership with Facilitation and Program Support, Program Measurement & Evaluation and other partners within the COE including designers and developers

+ Collaborates and consults with Learning Business Partners to make best decisions on business learning recommendations

+ Conducts comprehensive learning needs analyses for more complex projects to enable delivery of detailed learning recommendations and collaborates to build business requirements, training work packages and other documents to enable effective design and development of agreed learning solutions

+ Consistently builds out own learning consulting and design capability to support a learning center of expertise

+ Provides peer coaching to peers and more junior learning consultants within own team and broader L&D teams to enable broad capability build

+ Champions and owns, in partnership with Strategic Learning Advisors, creation and consistent use of best in class common practices, processes and measures across the design/development, program evaluation and learning consulting functions

+ Partners with Facilitators, Learning Business Partners and others to ensure effective and timely business subject matter expert support, deliver comprehensive train the trainer, transitions and program maintenance processes, and complies with all audit and other business requirements as applicable

+ Establishes and manages complex, cross functional L&D, HR and business SME/stakeholder project teams, and executive sponsors to enable completion of timely deliverables, ensure buy-in and ownership and necessary approvals and escalations

+ Conducts post implementation reviews against critical success factors and incorporates the lessons learned into subsequent projects / programs, and data sharing collection to avoid future next times

Education & Experience:

+ Bachelors degree preferred; relevant Learning & Development certification/degree is an asset

+ Minimum 5 years experience in Learning & Development, particularly in the areas of learning consulting, design/development and program evaluation; demonstrated consistent excellent performance in the same areas

+ Demonstrated commitment to continuous learning

+ Confident and credible, seen as a collaborative partner with learning business partners and other stakeholders

+ Understanding of the bank, the industry, and the customer/client; demonstrated strategic thinking

+ Demonstrated global and organizational awareness, change management leadership, judgment and decision making, influence, operational and service excellence, acting appropriately with speed; proven track record of delivering results

+ Subject matter expert in learning consulting and needs analysis; demonstrated knowledge and experience within L&D and learning technologies

+ Comprehensive knowledge of practice of project management; demonstrated expertise in applying the principles of adult learning Adept at interacting with diverse groups of internal clients, external vendors, and interacting with all levels of a large organization.

+ Strong negotiating, influencing and presentation skills

+ Demonstrated ability to build and maintain relationships with stakeholders internal and external to the organization at all levels

+ Strong organizational skills, with the ability to work in a fast paced environment and manage multiple deadlines and priorities Well-developed critical thinking, business acumen, analytical and problem solving skills

+ Highly-developed communication skills (verbal and written)

Physical Requirements:

Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%

+ Domestic Travel – Occasional

+ International Travel – Never

+ Performing sedentary work – Continuous

+ Performing multiple tasks – Continuous

+ Operating standard office equipment - Continuous

+ Responding quickly to sounds – Occasional

+ Sitting – Continuous

+ Standing – Occasional

+ Walking – Occasional

+ Moving safely in confined spaces – Occasional

+ Lifting/Carrying (under 25 lbs.) – Occasional

+ Lifting/Carrying (over 25 lbs.) – Never

+ Squatting – Occasional

+ Bending – Occasional

+ Kneeling – Never

+ Crawling – Never

+ Climbing – Never

+ Reaching overhead – Never

+ Reaching forward – Occasional

+ Pushing – Never

+ Pulling – Never

+ Twisting – Never

+ Concentrating for long periods of time – Continuous

+ Applying common sense to deal with problems involving standardized situations – Continuous

+ Reading, writing and comprehending instructions – Continuous

+ Adding, subtracting, multiplying and dividing – Continuous

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more (http://hrportal.ehr.com/tdtotalrewards)

Additional Information:

We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

Training & Onboarding

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process

We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at [email protected] . Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.

Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.