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THIS ROLE DOES NOT PROVIDE SPONSORSHIP

Description

As a tenured Business Analyst specializing in Salesforce commercial sales capabilities, you will help Komatsu manage and optimize its commercial sales enablement capabilities. As such, you will use your industry insights and experience to simplify sales processes, reduce deal closure cycles and help commercial teams hit sales targets through digital technology. Main tasks will include performing detailed requirements analysis, documenting processes and process changes, relaying requirements to downstream technical teams for build and deploy functions, and coordinating user acceptance testing and training. To succeed in this role you should have strong communications skills, an analytical way of thinking and be able to quickly learn, absorb, and explain complex business concepts as well as IT enablement concepts.

• Partner with business stakeholders to identify and capture business requirements

• Develop business process flows and User Experience (Ux) design mock ups

• Build Salesforce reports and dashboards enabling users to identify and track progress

• Serving as a digital expert, identify process improvements and innovations to improve the sales and commercial processes

• Analyze and document current processes, changes to processes, and/or new processes to be defined, including cross-functional impacts across business functions.

• Cascade requirements to downstream technical teams, including providing explanations as needed to build teams with continued collaboration through product launch and support.

• Author and update internal and external documentation, and formally initiate and deliver requirements and documentation

• Lead meetings, e.g., business requirements review, testing engagement, etc.

• Actively participate in formal presentations to a variety of management levels.

• Coordinate system/user testing as required; analyze and validate testing results to gather feedback and work changes through a resolution path

• Act as a reference and provide support to application users with respect to questions arising from application/functionality adoption and use.

• Stay current with industry trends and best practices in digital experience platforms, application logging, monitoring, and observability.

Skills

salesforce, sales cloud, cpq, 1EAFUNC, SAP Integrations, Service Cloud, Manufacturing cloud

Top Skills Details

salesforce,sales cloud,cpq,1EAFUNC

Additional Skills & Qualifications

The role is more process-oriented than technology-oriented, focusing on CRM strategy, defining key capabilities, and mapping out business processes. It involves directing CRM strategy, understanding business goals, and defining processes.

Must be strong with documentation - especially document business processes and asking the right questions to elicit the right requirements from the business.

Experience Level

Expert Level

Pay and Benefits

The pay range for this position is $55.00 - $65.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in Milwaukee,WI.

Application Deadline

This position is anticipated to close on Jun 5, 2025.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.