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Objectives

The Mission Services Virtual Intern will develop an understanding of Goodwill Southeast Georgia as a social enterprise and the organization's mission, vision, and values. Through exposure to diverse leadership, the student will develop essential leadership skills and apply them through cross-functional collaboration, innovation, and project management with several Goodwill support teams.

* Involve student leaders in substantive assignments to gain practical experience

* Provide opportunities to develop and grow leadership skills operations

* Expose student leaders to a range of activities comprising the overall work of the organization:

o Board leadership

o Executive leaders/Management

o Mission Advancement/Mission Delivery /Workforce Development/Marketing

Leadership

* 1:1 introduction and interview meeting with CEO

* 1:1 interview with each member of the executive team to learn about their role within the organization, style of leadership, and how what they do impacts Goodwill's mission.

* Attend Board of Directors meeting

* Attend an Executive Team meeting

* Attend Senior Leadership meeting

* Shadow CEO during 1:1 meeting with a Direct Report

* Compile a summary report on what he/she learned from the interviews

Mission Advancement Support

* Gain an understanding of the Opportunity Accelerator service delivery model

* Leveraging our various learning and resource platforms, identify and categorize training modules that are aligned with our job seeker pathways- Establishing: Looking for a job; Exploring: Ready for a better job; Reinventing: Preparing for a career

* Create a Learning Resources Directory file/document for the OC Specialists

* Assist in developing Google Classrooms and Google Sites

* Assist in developing Opportunity Accelerator delivery job aids & tools for the OC Specialists

* Interview internal employees and Opportunity Center clients to capture success stories

* Build a library of success stories that represent all demographics served and programs

* Collaborate to create a storytelling campaign that includes communications and visuals that illustrate our impact

* Researching Goodwill North Georgia’s portal and other Goodwill websites, make recommendations and assist to develop web-based portal content and design

* Research and identify potential grant opportunities for specific programs

Mission Delivery Support

* Shadow Career Specialists and/or Transformation Coaches during 1:1 meetings with clients and assist with developing Individual Employment Plans

* Attend virtual hiring events, community partner meetings, training/workshops, and Team Meetings to support and gain practical experience in the daily operations of mission delivery

* Work with Career Services Director and OC Specialist to identify volunteer needs for each of the centers and develop detailed volunteer job description for each

* Observe training conducted by internal training teams and provide feedback on effectiveness, content, quality of delivery, engagement

* Compile findings and recommendations for end-user training, present to leadership

* Develop a Training Effectiveness survey for clients

Associate Engagement

* Attend and participate in Diversity, Equity, and Inclusion team meeting to gain an understanding of the importance of internal and external social issues

* Other duties as assign