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At Reyes Beverage Group, we are committed to fostering an environment where all employees are valued, respected, and free to achieve their highest potential. We sell brands like Modelo, Coor Light, Lagunitas, White Claw, Tito's, Jack Daniel's, and more Apply today to join the #1 beer distributor!

*This is a fully onsite position that supports San Jose & Monterey Bay*

+ Schedule: Monday - Friday Start time: 730am - 8:30am

+ Advancement opportunities after 6 months of employment

+ Tuition Reimbursement, Wellness programs, and Paid time off.

+ Day 1 Benefits with Early Buy-In Option: Medical, Dental, and Vision

+ 401k with Employer Match

+ Certified Great Place to Work 2024 – for the 5th Consecutive Year

Position Responsibilities:

+ Support Company applications, including RAS software, selling and delivery, routing and dispatch, and print shop while problem solving in Windows and Citrix environments to troubleshoot hardware issues related to desktops and mobile devices

+ Work with Information Technology (IT) service center on support issues, providing efficient escalation of issues to IT team members, providing accurate incident and problem management reporting

+ Assist business and corporate IT with training employees on existing or new solutions and having the ability to communicate with all areas within the IT function

+ Provide onsite assistance for any Company acquisitions and integrations as well as testing on new or updated applications

+ Support and troubleshoot local hardware issues related to desktops, laptops, iPads, printers, mobile devices, and A/V Equipment.

+ Other duties as assigned

Required Education and Experience:

+ Associate's Degree with 1 to 2 plus years of related experience with desktop support or High School Diploma/General Education Degree (GED) and 3 plus years of specific experience

Preferred Education and Experience:

+ Bachelor’s Degree

+ 2 plus years of experience providing on-site and remote support for systems including Win10, Citrix, MS Products, MS Exchange 2007/2010, Salesforce, A/D accounts, and desktop support

Benefits

At the Reyes Family of Businesses, our Total Rewards Strategy prioritizes the holistic well-being of our employees. This position offers a comprehensive benefits package that includes Medical, Dental, Vision coverage, Paid Time Off, Retirement Benefits, and complimentary Health Screenings.

Equal Opportunity Employee & Physical Demands

Reyes Holdings and its businesses are equal opportunity employers. Company policy prohibits discrimination and harassment against any applicant or employee based on race, color, religion, sex, pregnancy or pregnancy-related medical conditions, marital status, sexual orientation, gender identity or expression, age, national origin, citizenship, disability, genetic information, military or veteran status, or any other basis protected by applicable law. In addition, the Company is committed to providing reasonable accommodation to applicants and employees in accordance with applicable law. Requests for accommodation should be directed to your point of contact in the Talent Acquisition or Human Resources departments.

Background Check and Drug Screening

Offers of employment are contingent upon successful completion of a background check and drug screening.

Pay Transparency

Our compensation philosophy embraces diverse factors for fair pay decisions, valuing skills, experience, and the needs of our business. Moreover, this role may have the opportunity to participate in a discretionary incentive program, subject to program rules.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation and gender identity, national origin, disability, or protected veteran status. Drug Free Workplace.