"Alerted.org

Operations Analyst

Atlanta, Georgia

Job Description:

Enterprise Role Overview:

Responsible for the day-to-day analysis, research and resolution of varied problems. Functions include administering defined procedures, analysis and report creation and generation, and exception processing. Coordinates the implementation of products/services and operational solutions. May assist in designing, documenting, implementing, and monitoring of new products/services. Responsible for following up and obtaining missing motor vehicle titles, working with titling services, DMVs and other government entities. Working knowledge of motor vehicle titling experience is preferred. Individuals typically have 2 to 4 years of experience.

LOB Job Description:

Responsible for the day-to-day analysis, research and resolution of varied problems. Functions include administering defined procedures, analysis and report creation and generation, and exception processing. Coordinates the implementation of products/services and operational solutions. May assist in designing, documenting, implementing, and monitoring of new products/services. Responsible for following up and obtaining missing motor vehicle titles, working with titling services, DMVs and other government entities. Working knowledge of motor vehicle titling experience is preferred. Individuals typically have 2 to 4 years of experience.

Required Skills:

+ 1+ years of vehicle titling experience

+ Working knowledge of Word, Excel and Outlook a must

+ Detail oriented

+ Highly organized

+ Persistent when working on a difficult or complex problem

+ Analytical – able to learn a complex pattern and then identify inconsistencies

+ Advanced Excel Skills

+ Willing to ask questions

+ Ability to learn on the job – Self-starter

+ Patience

+ Able to work well with others

+ Able to communicate confidently and professionally (both in writing and in speech) with peers, management, customers, and third parties

+ Good time management

+ Able to consistently process volume with precision

+ Advanced computer literacy

+ Comfort utilizing multiple computer systems simultaneously to access data rapidly

Desired Skills:

+ BS/BA

Shift:

1st shift (United States of America)

Hours Per Week:

40

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

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Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank’s required accommodation request process before your first day of work.

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