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Administrative Officer 2

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Administrative Officer 2

Salary

$58,035.00 - $88,235.00 Annually

Location

Dauphin County, PA

Job Type

Civil Service Permanent Full-Time

Job Number

CS-2025-26460-08640

Department

Department of Health

Division

HL Dep Sec Ad

Opening Date

05/30/2025

Closing Date

6/12/2025 11:59 PM Eastern

Job Code

08640

Position Number

50678632

Union

Non Union

Bargaining Unit

A3

Pay Group

ST07

Bureau / Division Code

00076001

Bureau / Division

Deputy Secretary of Administration

Worksite Address

625 Forster Street

City

Harrisburg, Pennsylvania

Zip Code

17120

Contact Name

Kaitlin McNew

Contact Email

[email protected]

+ Description

+ Benefits

+ Questions

THE POSITION

Are you ready to begin the next chapter in your professional career? The Department of Health is eager to welcome an Administrative Officer 2 to their team of professionals. This position supports the Department of Health’s (DOH) mission to promote healthy behaviors, prevent injury and disease, and assure the safe delivery of quality health care for all people in Pennsylvania If you have the background and experience it takes to be a success in this role, we encourage you to apply today!

DESCRIPTION OF WORK

As an Administrative Officer 2, you will provide technical support to employees accessing and posting information on the Department of Health (DOH) SharePoint (SP) sites. You will ensure that employees are being trained on how to use DOH SP workflows. You will have an opportunity to review existing departmental procedures and make recommendations on potential process improvements. In conjunction with the Business Analyst 2, you will guide teams seeking information on adding new content, appropriate uses, and organization of libraries. In addition, you will assist with creating new SP sites; auditing current SP site usage and permissions, storage space, and archiving; and deleting inactive SP sites. You will develop best practices for SP site layouts, permissions, naming conventions, and use; keep an updated inventory of all SP sites and Nintex Workflows; and assist with building new workflows and modifying current Nintex workflows upon program request.

Additionally, you will assist with coordinating and streamlining the invoicing process for the entire agency, which includes developing standardized policies and processes, providing technical assistance, and training other administrative officers on the processes and procedures of entering good receipts and non-purchase order invoices. You will assist the Agency Purchasing Card Coordinator and the Agency Travel Card Coordinator, acting as a liaison between the agency, the card issuer, the Treasury Department, and the Office of the Budget. You will assist with activating purchasing cards and setting appropriate credit limits, as well as ensure deactivation of cards that are no longer in use.

You will also serve as the DGS liaison for security and badging, Commonwealth fleet vehicles, and Capitol Complex parking for the entire agency.

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

+ Full-time employment

+ Work hours are 8:00 AM to 4:30 PM, Monday - Friday, with 60-minute lunch.

+ Telework: You may have the opportunity to work from home (telework) part-time, reporting to the Harrisburg office 2 days per week. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg.

+ Salary: In some cases, the starting salary may be non-negotiable.

+ You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS

Minimum Experience and Training Requirements:

+ One year as an Administrative Officer 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration);or

+ Three years of experience in progressively responsible and varied office management or staff work, including experience in personnel management, budgeting, or procurement; and a bachelor's degree;or

+ Any equivalent combination of experience and training.

Other Requirements:

+ You must meet the PA residency requirement (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) . For more information on ways to meet PA residency requirements, follow the link (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) and click on Residency.

+ You must be able to perform essential job functions.

How to Apply:

+ Resumes, cover letters, and similar documents willnotbe reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).

+ If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.

+ Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.

+ Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

+ Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional%20Info/Pages/default.aspx and click the Veterans’ Preference tab or contact us at [email protected] .

Telecommunications Relay Service (TRS):

+ 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

EXAMINATION INFORMATION

+ Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).

+ Your score is based on the detailed information you provide on your application and in response to the supplemental questions.

+ Your score is valid for this specific posting only.

+ You must provide complete and accurate information or:

+ your score may be lower than deserved.

+ you may be disqualified.

+ You may only apply/testoncefor this posting.

+ Your results will be provided via email.

Learn more about our Total Rewards by watching this shortvideo (https://www.youtube.com/embed/HtcSRnndflc?rel=0) !

See the total value of your benefits package by exploring ourbenefits calculator.

Health & Wellness

We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*

Compensation & Financial Planning

We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options.

Work/Life Balance

We know there’s more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.*

Values and Culture

We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.

Employee Perks

Sometimes, it is the little “extras” that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships.

For more information on all of these Total Rewards benefits, please visitwww.employment.pa.gov and click on the benefits box.

*Eligibility rules apply.

01

Have you been employed by the Commonwealth of Pennsylvania as an Administrative Officer 1 for one full year or more?

+ Yes

+ No

02

If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experiencemustalso be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.

03

How many years of full-time experience do you possess in varied office management or staff work in a public or private organization, including experience in personnel management, budgeting, or procurement?

+ 3 years or more

+ 2 but less than 3 years

+ 1 but less than 2 years

+ Less than 1 year

+ None

04

If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experiencemustalso be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.

05

What level of college coursework have you completed in business administration, public administration, human resources, strategic leadership, or other related areas?

If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add transcript(s) to the application after it has been submitted. If you answer this question based on education acquired outside of the United States, you must also upload a copy of your foreign credential evaluation. For more information on foreign education credentials, please visithttps://www.employment.pa.gov/Additional%20Info/Pages/default.aspx#q3and click on Other Information.

+ Master's degree or higher

+ Bachelor's degree

+ Some coursework

+ None

06

You must complete the supplemental questions below. These supplemental questions are the exam and will be scored. They are designed to give you the opportunity to relate your experience and training background to the major activities (Work Behaviors) performed in this position. Failure to provide complete and accurate information may delay the processing of your application or result in a lower-than-deserved score or disqualification. Youmustcomplete the applicationandanswer the supplemental questions. Resumes, cover letters, and similar documents willnotbe reviewed for the purposes of determining your eligibility for the position or to determine your score.

All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions.

Read each question carefully. Determine and select which "Level of Performance" most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training.The "Level of Performance" you choose must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered.In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function.

If you have read and understand these instructions, please click on the "Yes" button and proceed to the exam questions.

If you have general questions regarding the application and hiring process, please refer to ourFAQ page (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) .

+ Yes

07

WORK BEHAVIOR 1 – WRITTEN COMMUNICATION

Compiles information for financial, statistical, monthly, or other reports; manuals; letters; memoranda; training materials; policies; and procedures, in order to record information, respond to correspondence, or disseminate information. Creates documents for review, approval, and distribution to a variety of audiences.

Levels of Performance

Select the "Level of Performance" which best describes your claim.

+ A. I have experience compiling information for financial, statistical, monthly, or other reports; manuals; letters; memoranda; training materials; policies; and procedures; in order to record information, respond to correspondence, or disseminate information. I created documents for review, approval, and distribution to a variety of audiences. I was responsible for the ENTIRE document.

+ B. I have experience creating PORTIONS OR SECTIONS of financial, statistical, monthly or other reports; manuals; letters; memoranda; training materials; policies; and procedures; in order to record information, respond to correspondence, or disseminate information. I created PORTIONS OR SECTIONS of documents for review, approval, and distribution to a variety of audiences. I was NOT responsible for the entire document.

+ C. I have successfully completed college-level coursework related to technical writing, report writing or non-fiction writing.

+ D. I have NO experience or training related to this work behavior.

08

In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

+ The name(s) of the employer(s) where you gained this experience

+ The types of written communication you were responsible for and your level of responsibility

09

If you have selected the level of performance pertaining to college coursework, please provide your responses to the three items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.

+ College/University

+ Course Title

+ Credits/Clock Hours

10

WORK BEHAVIOR 2- RESEARCH AND DOCUMENTATION

Conducts research by gathering, analyzing, and interpreting information related to laws and how they apply to internal and external consumers. Researches files and coordinates information from other personnel or sources to prepare for special projects and reports as needed.

Levels of Performance

Select the "Level of Performance" which best describes your claim.

+ A. I have experience conducting research by gathering, analyzing, and interpreting information related to laws and how they apply to internal and external consumers. I research files and coordinate information from other personnel or sources to prepare for special projects and reports as needed. This experience was related to ALL 4 of the following: Human Resources, Purchasing, Funding AND Property Management.

+ B. I have experience conducting research by gathering, analyzing, and interpreting information related to laws and how they apply to internal and external consumers. I research files and coordinate information from other personnel or sources to prepare for special projects and reports as needed. This experience was related to any 2 OR 3 of the following areas: Human Resources, Purchasing, Funding or Property Management.

+ C. I have experience conducting research by gathering, analyzing, and interpreting information related to laws and how they apply to internal and external consumers. I research files and coordinate information from other personnel or sources to prepare for special projects and reports as needed. This experience was related to ANY 1 of the following areas: Human Resources, Purchasing, Funding or Property Management.

+ D. I have successfully completed college-level coursework or training related to personnel management, purchasing, fiscal management, accounting, or property management.

+ E. I have NO experience or training related to this work behavior.

11

In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

+ The name(s) of the employer(s) where you gained this experience

+ The areas in which you conducted research by gathering, analyzing, and interpreting information.

12

If you have selected the level of performance pertaining to college coursework or training, please provide your responses to the three items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.

+ Training Source

+ Course Title

+ Credits/Clock Hours

13

WORK BEHAVIOR 3 – ANALYZING INFORMATION

Reviews and analyzes documents including records, transactions, reports, etc., to assist in the determination of their accuracy or impact and communicates findings in order to make adjustments or corrections.

Levels of Performance

Select the "Level of Performance" which best describes your claim.

+ A. I have experience reviewing and analyzing documents including records, transactions, reports, etc., to assist in the determination of their accuracy or impact and communicating findings in order to make adjustments or corrections. This experience was related to ALL 4 of the following: Human Resources, Purchasing, Funding AND Property Management.

+ B. I have experience reviewing and analyzing documents including records, transactions, reports, etc., to assist in the determination of their accuracy or impact and communicating findings in order to make adjustments or corrections. This experience was related to any 2 OR 3 of the following areas: Human Resources, Purchasing, Funding or Property Management.

+ C. I have experience reviewing and analyzing documents including records, transactions, reports, etc., to assist in the determination of their accuracy or impact and communicating findings in order to make adjustments or corrections. This experience was related to ANY 1 of the following areas: Human Resources, Purchasing, Funding or Property Management.

+ D. I have successfully completed college-level coursework or training related to data quality review or data analysis.

+ E. I have NO experience or training related to this work behavior.

14

In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

+ The name(s) of the employer(s) where you gained this experience

+ The areas in which you analyzed information.

15

If you have selected the level of performance pertaining to college coursework or training, please provide your responses to the three items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.

+ Training Source

+ Course Title

+ Credits/Clock Hours

16

WORK BEHAVIOR 4- TECHNICAL ASSISTANCE

Communicates verbally and in writing with employers, business organizations, and citizens to explain applicable laws, regulations, policies, and procedures. Utilizes customer service skills when dealing with adversarial situations.

Levels of Performance

Select the "Level of Performance" which best describes your claim.

+ A. I have experience communicating verbally and in writing with employers, business organizations, and citizens to explain applicable laws, regulations, policies, and procedures. I utilize customer service skills when dealing with adversarial situations. This experience was related to ALL 4 of the following: Human Resources, Purchasing, Funding AND Property Management.

+ B. I have experience communicating verbally and in writing with employers, business organizations, and citizens to explain applicable laws, regulations, policies, and procedures. I utilize customer service skills when dealing with adversarial situations. This experience was related to any 2 OR 3 of the following areas: Human Resources, Purchasing, Funding or Property Management.

+ C. I have experience communicating verbally and in writing with employers, business organizations, and citizens to explain applicable laws, regulations, policies, and procedures. I utilize customer service skills when dealing with adversarial situations. This experience was related to ANY 1 of the following areas: Human Resources, Purchasing, Funding or Property Management.

+ D. I have successfully completed college-level coursework or training related to communications, customer service, public relations, or public speaking.

+ E. I have NO experience or training related to this work behavior.

17

In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

+ The name(s) of the employer(s) where you gained this experience

+ The areas in which you provided technical assistance.

18

If you have selected the level of performance pertaining to college coursework or training, please provide your responses to the three items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.

+ Training Source

+ Course Title

+ Credits/Clock Hours

Required Question

Employer

Commonwealth of Pennsylvania

Address

613 North Street

Harrisburg, Pennsylvania, 17120

Website

http://www.employment.pa.gov