"Alerted.org

Principal Accountability

The Interim CEO provides leadership, strategic guidance and management direction to all aspects of the hospital’s operations while ensuring compliance with the hospital’s mission, vision, values, goals, strategic direction, and applicable laws and regulations.

The Interim CEO is accountable for safe and quality patient care, developing and managing to a financially sound annual operating budget and long-term capital expenditure plan, hiring and retaining qualified and productive staff, managing risk, leading performance improvement, and maintaining effective relationships with Boards, medical staff, patients, employees, the community and the corporate office.

Major Responsibilities

+ Establishes and communicates a clear and compelling vision. All stakeholders should know the hospital’s mission, vision, and priorities.

+ Works with the Board, senior management team, physicians and staff to develop, implement, and update strategies and opportunities for growth and improvement to support the hospital’s mission and respond to external and internal issues.

+ Is responsible for the operational, strategic, financial and clinical performance of the hospital.

+ Provides for a system of control which clearly identifies deviations from plans and budgets; assure periodic comparison of performance and/or results against established standards for objectives; and assure corrective actions for deviation from plans so that annual results are in line with strategic goals.

+ Maintains the hospital’s compliance with all regulatory and legal requirements.

+ Fully participates in the Compliance Program as defined by CHC Corporate policies, procedures, and practices timely with support documentation and reporting as required.

+ Establishes personal and professional credibility and an environment of trust, candor and genuine two way communications.

+ Serves as a positive role model and mentor.

+ Attracts and retains physicians; maintain high levels of physician satisfaction

+ Works closely with the medical staff to ensure quality care, resolve conflicts and remove barriers to physicians admitting and referring to the hospital.

+ Implements Board education and development programs through internal and external resources

+ Provides hospital operations coaching or mentoring

+ Takes a proactive approach to managed care, healthcare reform and related issues

+ Develops new business opportunities

+ Participates in and represents the hospital in professional, civic, and service organizations

General Duties

+ Represents CHC at designated meetings

+ Participates in meetings that effect the hospital

+ Upholds and supports CHC’s and individual hospital’s mission, vision, values, goals and objectives

+ Keeps abreast of new legislative information that impacts the acute care venue

+ Performs other miscellaneous job duties as assigned.

Supervisory Responsibilities

+ Manages subordinate leader(s) who supervise employee(s) and/or supervise individual contributors as appropriate

+ Defines and communicates performance expectations

+ Plans, assigns and directs work: follows up to assess achievement of results

+ Evaluates performance; coaches employees on an ongoing basis and takes developmental action as needed

+ Rewards and recognizes notable performance

+ Addresses complaints, resolves problems and addresses unacceptable behavior promptly

+ Attracts, develops and retains talent

+ Carries out supervisory responsibilities in accordance with CHC’s/hospital’s policies and applicable laws

Requirements

Education & Experience

+ Masters Degree in a health care related field such as MHA/MBA/MPH/MS, or a BS in a health care related field with a business related masters, or the equivalent in education and experience.

+ 7 -10 years progressively more responsible experience at the senior administrative level. Interim CEO experience generally required. COO experience is preferred.

+ Must have a track record of leading staff to provide safe quality patient care.

+ Must have a track record of effective operational, financial, business development, and strategic skills.

+ Must have a track record of proactively developing positive relationships with physicians, employees, Board members and community leaders.

Skills and Knowledge

+ Ability to enhance a quality of care environment, positive clinical outcomes and a high level of patient, physician and employee satisfaction

+ Ability to mentor and cultivate a talented management team

+ Ability to lead a high performing team and achieve results through others

+ Ability to work with all levels of management and respecting all differences.

+ Ability to create and maintain a positive community image

+ Ability to define goals and develop strategic opportunities for the betterment of the hospital.

+ Ability to communicate and relate well with multiple audiences

+ Communicates openly, respectfully, and in timely way

+ Responds in a timely manner to messages/requests

+ Work patiently with patients and payers on admission and billing issues

+ Emails written with proper etiquette, no all-capital letters, basic proper grammar, and spell checked

+ Ability to work independently.

+ Ability to identify and resolve operational and administrative problems at both a strategic and functional level

+ Ability to produce quality results

+ Ability to be trustworthy

+ Proficient knowledge to understand and apply the concepts, terminology, programs and processes unique to the healthcare industry

+ Proficient knowledge of all related acute care legal, regulatory and financial requirements

+ Proficient interpersonal and communication skills

+ Proficient PC skills

+ Possess and utilize a core set of ethical values

+ Possess a high degree of political savvy

+ Possess a strong customer and service to others orientation

+ Possess sound and accurate judgment and timely decision making

Benefits

Interim CEO for various locations across the United States. Benefits vary by location.

About Community Hospital Corporation:

Community Hospital Corporation is a Texas not-for-profit company whose sole mission is to help not-for-profit hospitals remain community-operated and governed. CHC owns, manages and consults with hospitals through three distinct organizations — CHC Hospitals, CHC Consulting and CHC Continue Care, which share a common purpose of preserving and protecting community hospitals. Based in Plano, Texas, the organization provides the resources and experience community hospitals need to improve quality outcomes, patient satisfaction and financial performance.

CHC is a tobacco and drug free workplace. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.