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At Convatec, we are on the journey of pioneering human-centered innovation to improve people's lives with deeply personal and challenging medical conditions. And this is where you come into the picture; We are currently looking for someone who can help us achieve that goal by bringing a prominent level of empathy to identify and communicate our users' changing needs to the rest of the organization. You will be a crucial addition to our Global User Research & Human Factors Engineering team (part of User Insights, Design & Engineering) to meet this challenge.

As our new Principal Human Factors Engineer, you are passionate about bringing the user’s perspective into the development of medical devices and is unafraid to make things happen to ensure we can make a difference in someone’s life.

Come and join our growing User Insights & Design team at Convatec

You will have the freedom and responsibility to explore, build, and shape how we do things in a fast-growing User Research & Human Factors Engineering team that delivers. You are passionate about making a difference in people's lives, with a knack for harnessing creativity within a fast-paced, forward-thinking team. The team is located in Boston (US), Deeside/London (UK), and Søborg (DK) and consists of a group of Human Factors Engineers and User Experience Researchers with various backgrounds, but all with the same purpose in common: _Making a positive difference in our users’ lives_ .

About you

We are looking for:

+ **An insightful problem solver -** You thrive on a start-up mentality that supports creative problem-solving and the agility to pivot and reinvent when necessary. You prefer to get stuck in, probing real problems to build valuable solutions for a broad spectrum of users—from well-trained medical professionals to home-based patients/caregivers—and a myriad of use scenarios. You are sensitive to intricate cultural nuances across global markets to deliver differentiated solutions.

+ **A trusted collaborator -** A 'people person' and natural team player. You will spearhead collaborations with cross-functional project partners. You will lead interactions with multidisciplinary leaders across the organization, including design, marketing, medical, and engineering, with the ability to influence their trajectories in a rapidly changing environment when a situation calls for it.

+ **A nurturing mentor** - A generous teacher and mentor, always ready to share your skills and insights with anyone who can benefit from expanding their view. You can be considered the HFE light house within the larger organization, building awareness and recognition of research as a core competency of our business.

+ **A meticulous master -** A self-motivated, curious, and meticulous person, you are knowledgeable within your field. While leading day-to-day project activities, including research and usability testing, you are also able to leverage your expertise and experience to create systematic frameworks for the methodical design and execution of the company's vision.

Your key responsibilities

As our new Principal Human Factors Engineer in our Boston office, you will be the main go-to person for our larger global stakeholders and ensure a high ambition for good user experience in our products. You will focus on role-modelling User Research & Human Factors Engineering in high-stake projects as well as being the subject matter expert for the local team to learn about who our users are and what they need. With this crucial information, you will guide the project teams towards developing innovative solutions – ensuring the users are at the centre from the get-go. You will be part of the process from the very beginning, through the device development, to launch - and beyond.

Main responsibilities in this role include - but are not limited to:

+ Role-modelling in all phases, from the early-stage user research role to the late-stage regulatory requirements, process, and deliverables.

+ Driving inspiration, motivation, and education of the rest of the organization. Especially the local team.

+ Deploying a variety of primary and secondary research techniques to collect and process data across multiple areas, including field research, usability testing, ergonomics, expert review, etc.

+ Conducting human factors applied research in the development of new solutions.

+ Acting as an internal consultant providing firsthand insights to support development and product enhancement.

+ Managing projects / processes, working independently with no to limited supervision.

+ Coaching and reviewing the work of mid-level and senior colleagues.

Travel and Remote Work expectations

You should expect to be travelling for fieldwork and team meeting with up to 60 days per year. This role is a hybrid role with location in our Lexington office with the option of working from home 2-3 days per week.

Qualifications

+ Minimum Education – Master’s degree in Human Factors Engineering, Anthropology, Biomedical Engineering, Cognitive Engineering, Industrial Design, Psychology, or other relevant majors

+ Experience working with Human Factors Engineering and User Research

+ Minimum 8 years of experience from a regulated industry (Pharma or MedTech) and/or 10 years of experience with User Research & Human Factors from consumer products.

About us

We offer you a position in a dynamic and global company with great benefits and flexibilities for the employees. We will provide you with challenges and development opportunities and the chance to influence your own role. You will be part of a great community where we all help and support each other – while continuously building on our competences and network.

The five pillars of our corporate strategy are Focus, Innovate, Simplify, Build and Execute.

You do not need to attach a cover letter with your application, but please include your motivation for applying for the job in your CV. To ensure an efficient and fair recruitment process, please refrain from adding a photo in your CV.

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Beware of scams online or from individuals claiming to represent Convatec

A formal recruitment process is required for all our opportunities prior to any offer of employment. This will include an interview confirmed by an official Convatec email address.

If you receive a suspicious approach over social media, text message, email or phone call about recruitment at Convatec, do not disclose any personal information or pay any fees whatsoever. If you’re unsure, please contact us at [email protected] .

Equal opportunities

Convatec provides equal employment opportunities for all current employees and applicants for employment. This policy means that no one will be discriminated against because of race, religion, creed, color, national origin, nationality, citizenship, ancestry, sex, age, marital status, physical or mental disability, affectional or sexual orientation, gender identity, military or veteran status, genetic predisposing characteristics or any other basis prohibited by law.

Notice to Agency and Search Firm Representatives

Convatec is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Convatec employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Convatec. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.

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