• Customer Care Specialist

    Zifty (Decatur, GA)


    Be a part of our award-winning customer care team! Zifty is currently seeking a full-time Customer Care Specialist. This is an in person position.

     

    This is a full-time, in-person position. The schedule is Monday through Friday, 8:00am to 4:00pm, and the pay range is $21–$23 per hour, depending on experience. Full benefits (health, dental, vision), 401k, unlimited PTO.

    The Job:

    + Support daily operations and help maintain a positive work environment

    + Collaborate with management and staff to align on tasks and priorities

    + Answer incoming calls and assist customers, clients, and drivers as needs arise

    + Assist in getting orders claimed in a timely basis

    + Assist drivers on routes with real-time questions or issues

    What We're Looking For:

    + Previous management or supervisory experience strongly preferred

    + Strong customer service background

    + Excellent verbal and written communication skills

    + Ability to take direction, provide feedback, and handle changes with flexibility

    + Work independently and as part of a team

    + Ability to navigate your way around a computer