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Director - Global Education - IT Cosmetics DMI

New York

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New York

Training & Education

Full - Time

08-May-2025

Director - Head of Global Education , IT Cosmetics DMI

Division: L’Oréal Luxe

Reports to: Deputy GM - IT Cosmetics DMI

Who We Are

At the heart of our company lies a dedication to innovation and progress. In all markets where we operate, we're committed to fostering excellence, empowering talented individuals, and leading the way in various industries.

Join L'Oréal: As the world's #1 beauty company, with a presence in over 150 markets, we are embarking on a transformative journey that embraces sustainability, digital innovation, and societal progress. We are dedicated to shaping the future of beauty by harnessing the power of technology, data, and science to tackle global challenges while staying true to our social and environmental commitments.

We're proud to have earned recognition as industry leaders in:

+ Most Innovative Companies - Fast Company, 2023

+ Top 5 - Most Attractive Companies Worldwide Among Business Students - Universum , 2023

+ Top 25 World's Best Companies - TIME, 2023

+ Top Companies for Executive Women - Seamount, 2023

+ Best Place to Work for Disability Inclusion - Disability Equal Index, 2023

With 86,000 dedicated employees spread across 150 countries, L'Oréal leads the global beauty industry and pioneers’ beauty technology. Our portfolio comprises 36 international brands grouped into four divisions. For over a century, we've been committed to making beauty accessible to all, and our goal is to reach another billion consumers worldwide through innovation.

Now, it's your moment to shine. If you are experienced, embrace challenges, value continuous learning, and want to create a positive impact, we invite you to join our diverse teams. Whether you're an industry veteran or a seasoned professional, we are always on the lookout for exceptional talents to contribute to our mission.

In the L’Oréal Luxe Division, we create the very best of luxury beauty. Our Division has an unrivalled portfolio of 23 aspirational brands (Yves Saint Laurent, Kiehl's, Lancôme, Prada, and Urban Decay to name a few) and an incredibly talented team of 28 k  experts , making it perfectly equipped to meet the endless and all-encompassing demands of luxury consumers around the world.

A Day in the Life

We are seeking a dynamic and visionary leader to serve as the Head of Global Education – Makeup & Skincare for IT Cosmetics. In this strategic role, you will be responsible for designing and executing a comprehensive, 360° omni-channel education strategy that fuels brand growth and amplifies our product portfolio worldwide.

You will bring deep expertise in makeup artistry, instructional design, and consumer behavior to shape and elevate global education initiatives. As a key leader, you will mentor and empower Heads of Education across 37 international markets, ensuring alignment and excellence in execution.

This role is highly collaborative, working cross-functionally with internal teams and external partners to deliver engaging, innovative, and impactful education experiences for educators, consumers, and internal stakeholders across the globe.

Requirements

+ 8+ years of progressive experience in Global Education, preferably within prestige beauty or cosmetics, with a focus on both skincare and makeup categories.

+ Proven strategic leadership experience in building and executing global education programs that drive brand and business growth.

+ Deep expertise in the skincare industry, with a pulse on innovation, ingredient trends, and consumer behaviors across global markets.

+ Demonstrated track record of designing and delivering high-impact education content across multiple platforms and geographies.

+ Strong global mindset with experience supporting regional/local teams across diverse markets and cultural landscapes.

+ Skilled in omni-channel training, including digital platforms, social education, live events, and retail experiences.

+ Exceptional communication, presentation, and writing skills—able to simplify complex information and inspire diverse audiences.

+ Strong collaboration and cross-functional partnership abilities; experience working closely with marketing, product development, and commercial teams.

+ Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook); familiarity with digital learning tools and platforms is a plus.

+ Must be a highly organized, results-oriented leader with the ability to manage multiple projects in a fast-paced, matrixed environment.

+ Travel required (domestic and international) to support education events, market visits, and global training activations.

Responsibilities

As the Head of Global Education for IT Cosmetics, you will lead the development and execution of global education strategies across both the skincare and makeup categories. This pivotal role is responsible for building consumer-centric education programs that inspire advocacy, elevate product knowledge, and drive brand growth worldwide.

As a member of the IT Cosmetics DMI Leadership Team, you will play a critical role in shaping brand strategy, influencing product development, and partnering cross-functionally to ensure education remains at the forefront of the consumer journey.

Global Education Strategy & Curriculum Development

+ Lead and execute global education strategies that align with brand vision and business objectives across skincare and makeup.

+ Develop high-impact training materials and content that support core brand pillars, including new product launches, digital education, sales enablement, and channel development.

+ Craft and manage a 360° omni-education roadmap that is consistent, consumer-centric, and scalable across global markets.

New Product Launch Training & Omni-Channel Integration

+ Own the development of comprehensive global training programs for all new product launches, ensuring cross-functional alignment across digital, in-store, and social channels.

+ Create tailored education assets such as toolkits, e-learning modules, video tutorials, virtual sessions, and presentations that drive product expertise and sell-through.

+ Partner with marketing, product development, go-to-market, and digital teams to ensure launch education supports campaign messaging and enhances consumer experience.

Makeup & Skincare Subject Matter Expertise

+ Serve as a trusted authority on skincare and makeup education, combining strong artistry, technical knowledge, and consumer insight.

+ Stay ahead of beauty industry trends to ensure all training materials remain modern, fresh, and relevant.

+ Leverage data and global insights to adapt content and training strategies to meet the evolving needs of markets and consumers.

Curriculum Innovation & Market Customization

+ Design innovative, localized education content in collaboration with global marketing, education experts, and regional teams.

+ Develop and maintain curriculum assets including education outlines, training passports, visuals, and digital-first training experiences tailored to regional needs.

+ Continuously assess and improve training programs using KPIs and feedback from global markets to maximize impact and ROI.

Content Maintenance & Education Operations

+ Ensure all education materials are accurate, updated, visually engaging, and aligned with IT Cosmetics’ tone and brand identity.

+ Lead the evolution of education platforms, tools, and content ecosystems to support long-term scalability and efficiency.

+ Support marketing initiatives and brand activations by delivering integrated education strategies that inspire both internal and external stakeholders.

Facilitation & Delivery

+ Facilitate engaging global training sessions (virtual and in-person) that bring brand storytelling, product knowledge, artistry techniques, and consumer insights to life.

+ Champion omni-education experiences that support a seamless customer journey across in-store, digital, and social channels.

Cross-Functional Collaboration & Stakeholder Alignment

+ Build strong relationships with global, regional, and local teams to ensure consistent delivery and alignment of training programs across all markets.

+ Collaborate closely with product development, marketing, go-to-market, and digital teams to ensure education is embedded in all strategic brand initiatives.

+ Act as a global education ambassador, representing the voice of the consumer and elevating the role of education across the business .

Global Leadership & Team Development

+ Inspire, lead, and mentor a global network of education leaders across 37+ markets to deliver best-in-class training programs and elevate team capabilities.

+ Foster a culture of creativity, collaboration, inclusion, and excellence within the global education function.

+ Communicate clear expectations, drive accountability, and celebrate high performance.

What We Offer

+ Salary Range: $144,800– $200,000 (The actual compensation will depend on a variety of job-related factors which may include geographic location, work experience, education, and skill level Competitive Benefit Package (Medical, Dental, Vision, 401K, Pension Plan)

+ Hybrid Work Policy (Up to 2 Days per week work from home for eligible roles, subject to manager approval.)

+ Flexible Time Off (Paid Company Holidays, Paid Vacation, Vacation Buy Program, Volunteer Time, Summer Fridays & More!)

+ Access to Company Perks (VIP Access to L’Oréal’s Internal Shop for Discounted Products, Monthly Mobile Allowance)

+ Learning & Development Opportunities (Unlimited Access to E-learnings, Lunch & Learn Sessions, Mentorship Programs, & More!

+ Employee Resource Groups (Think Tanks and Innovation Squads)

+ Access to Mental Health & Wellness Programs

Your Future Team

Marketing at L’Oréal is about triggering real emotion! We create personalized brand experiences online and offline that make our consumers the heroes of our brand story. Every day, we push boundaries in the world of traditional and digital strategies focusing on all that big data has to offer. Come join our dynamic team!

We Are Committed and Engaged

Don’t meet every single requirement? At L'Oréal, we are dedicated to building a diverse, inclusive, and innovative workplace. If you’re excited about this role but your past experience doesn’t align perfectly with the qualifications listed in the job description, we encourage you to apply anyways! You may just be the right candidate for this or other roles!

We are an Equal Opportunity Employer and take pride in a diverse environment. We would love to find out more about you as a candidate and do not discriminate in recruitment, hiring, training, promotion, or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.

If you are a qualified individual with a disability or a disabled veteran and need a reasonable accommodation during the application or hiring process, please contact [email protected]. If you need assistance to accommodate a disability, you may request an accommodation at any time.

All of your information will be kept confidential, to the maximum extent permitted by law, according to EEO guidelines.

Our Safe Together Plan: Your safety is our highest priority. We will proceed with caution and adhere to enhanced protection standards to ensure our sites are safe for all employees. We must all operate with the shared responsibility for each other’s health & safety in mind.