"Alerted.org

We are recruiting for a data center tech to carry out cabling infrastructure and network hardware support. The work will include all types of patching, break-fix, circuit provision and recovery, disconnect/reconnect of desktop and networking equipment, rack and stack of Data Centre Hardware (eg Server, Network and Storage) and provision of connectivity to DC Hardware.

Responsibilities of our Connectivity & Hardware Support Engineers will include:

+ Monitor the client’s ticket system and ensure tickets are assigned and completed within SLA.

+ Audit and document existing cabling installations.

+ Audit and document desktop configuration, including patching and power, for existing and proposed user locations.

+ Compile patching schedules as required.

+ Utilise Cable Management Software as required for patching planning.

+ Power down and disconnect all desktop equipment including any peripherals ensuring all identified and labelled correctly ready for reconnection.

+ IMAC-D of all desktop equipment including any peripherals

+ Carry Out Data Wiping activities by use of Software tools.

+ Carry out all types of patching / jumpering including all types of voice & data, copper & fibre.

+ Carry out testing and fault finding on Copper and Fibre Cabling Infrastructure (including ISDN Line Tests) using a variety of modern testers to include continuity testers, tone generators and modern cabling standards testers.

+ Carry out all types of Copper Voice and Data terminations as required by the Onnec portfolio of cabling systems.

+ Maintain accurate records of all stock delivered and update as stock is used and advise line manager of any requirements, shortfalls.

+ Carry out surveys and update drawings and schedules.

+ Install and test analogue, digital and VOIP telephone handsets and provide headset support as required.

+ Build, Rack and Stack Network and Server hardware in Data Centre Halls and provide connectivity.

+ Perform Network Hardware break-fix activities e.g. replacing power supplies, modules, fans etc.

What we’re looking for in our Connectivity & Hardware Support Engineers:

+ Experience of working in Voice and Data Cabling environment

+ Experience of Moves Adds and Changes environment

+ Thorough understanding of modern computer network infrastructure

+ Thorough understanding and practical experience of fibre and copper voice and data cabling including terminating, test equipment, test parameters and test techniques

+ Knowledge of Rack and Stack of Server Hardware and Rack and Stack Systems

+ Good knowledge of Service Now (and other Process and Asset Management Tools)

+ Good knowledge of Server Patching

+ Knowledge of LAN / WAN and Active devices

+ Able to use all types of Modern Hand Held Cable Standards Testers

+ Able to use light Source and Power Meter

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