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Account Manager

MedOne Pharmacy Benefit Solutions

1 Positions

ID: 3214719

Posted On 04/21/2025

Refreshed On 05/30/2025

Job Overview

**Position Overview:** As an Account Manager at MedOne, you'll serve as the primary client contact to build relationships, manage pharmacy benefit plans, resolve issues, and analyze performance data while collaborating cross-functionally in a supportive work environment.

**About MedOne:** MedOne is a full-service pharmacy benefit manager (PBM), serving clients and members nationwide. With a fully transparent, pass-through model, MedOne helps people conveniently access the most appropriate prescriptions at the most affordable price.

What You'll Do:

+ Build and maintain business relationships by providing prompt and accurate service to promote customer loyalty

+ First point of client contact for general inquiries such as escalated member issues, plan design questions, etc.

+ Assist with onboarding new clients

+ Manage client’s pharmacy benefit design updates, projects, and follow-ups

+ Organize and maintain client documentation within and outside of CRM

+ Interact directly with internal and external clients to build positive relationships

+ Assist with establishing and managing client project parameters and requirements

+ Assist in creating, analyzing, and presenting prescription drug performance data and client specific plan recommendations

+ Attend, present and record notes at client and/or vendor meetings

+ Serve as back-up to the Member Advocate team when call volume is high

+ Research and resolve issues pertaining to eligibility, claim adjudication, and billing

+ Attend client benefit fairs and open enrollment meetings

+ Contribute to department and company goals

+ Work collaboratively and cooperatively with other departments to resolve issues and improve processes

What You Will Bring to MedOne:

+ Bachelor’s degree in business, marketing or related area or equivalent work experience in a related field

+ Intermediate knowledge of Microsoft Office products

+ Strong time management and prioritization skills in an environment that can present frequent interruption

+ Strong listening, verbal, and written communication skills which convey understanding and clarity

+ Desire to educate and consult with clients and business partners to resolve issues and develop solutions

+ Demonstrated desire to learn new information and share knowledge amongst the team and cross-functionally

Why MedOne?

At MedOne, we believe that a healthy team is a happy team. We offer a collaborative work environment, competitive benefits, and opportunities for growth—all while helping to make a difference in people’s lives. Our top core value is to **_prioritize your well-being_** _._ To support you in living this value, we offer:

+ Competitive salary and bonuses that reward your performance.

+ Comprehensive health, dental, and vision insurance + additional benefits

+ 401(k) with company match to secure your future.

+ Generous paid time off and holidays.

+ Opportunities for professional growth and development.

+ A vibrant and collaborative work culture.

**Location:** Offices in either Dubuque, IA, or Kansas City, MO, or the position can be remote within the United States.

**Employment Type:** Full Time, Salary

**Reports to:** Strategic Account Executive

**How to Apply:** If you're enthusiastic about helping others and eager to join a dynamic team, we’d love to hear from you. Apply now and take the first step toward a rewarding career at MedOne! You can submit your application through our careers page (https://medone-rx.com/our-company#careers) .

MedOne is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Offers are contingent on passing a background check and drug screen.

Primary Contact

1659977850123

Jolene Kohlenberg

HR Manager,

5632584482

Phone

Phone

Phone

Fax

[email protected]

Email

True

True

True

Job Details

Categories

Management/Executive

Pharmacy

Location

Dubuque, IA

Job Type

Employee

Full/Part

Full Time

Company ID

1152

Job REQ #

3214719

\# Positions

1

Start Date

20250421

End Date

20250630

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MedOne Pharmacy Benefit Solutions

About the Company

Company Information

MedOne is a full-service pharmacy benefit manager (PBM), serving clients and members nationwide. With a fully transparent, pass-through model, MedOne helps people conveniently access the most appropriate prescriptions at the most affordable price. MedOne's corporate office is located in Dubuque, IA.

Why Join the MedOne Movement?

To help people conveniently access the most appropriate prescription treatment at the most affordable price.

Our Core Values:

1. Prioritize your well-being

2. Act as a MedOne team

3. Care for Members with Compassion

4. Strive to exceed client expectations

5. Do the right things for the right reasons

6. Bring your best

7. Challenge the status quo

Benefits:

+ Competitive Salary

+ Medical, Dental, Vision, Disability and Life Insurance for full-time employees

+ Matching 401K Plan

+ Paid Time Off

+ Paid Holidays and Birthdays

+ Gym Reimbursement

+ Tuition Reimbursement

+ Career Growth Opportunities

MedOne is an equal opportunity employer.

Job Offers are contingent on passing a background check and drug screen.