"Alerted.org

Working Title: Freeway Operations Dispatcher

Job Class: Transportation Program Specialist 2 or Transportation Program Specialist 1

Agency: Transportation Dept

+ **Job ID** : 84703

+ **Location** : Roseville

+ **Telework Eligible** : No

+ **Full/Part Time** : Full-Time

+ **Regular/Temporary** : Unlimited

+ **Who May Apply** : Open to all qualified job seekers

+ **Date Posted** : 05/31/2025

+ **Closing Date** : 06/06/2025

+ **Hiring Agency/Seniority Unit** : Transportation Dept / Transportation-MAPE

+ **Division/Unit** : Metro / Traffic Management - RTMC

+ **Work Shift/Work Hours** : Evening: 2:00pm - 10:00pm

+ **Days of Work** : Monday - Friday

+ **Travel Required** : No

+ **Salary Range:**

+ Transportation Program Specialist 1: $23.63 - $34.18 / hourly; $49,339 - $71,367 / annually

+ Transportation Program Specialist 2: $26.04 - $37.98 / hourly; $54,371 - $79,302 / annually

+ **Classified Status** : Classified

+ **Bargaining Unit/Union** : 214 - MN Assoc of Professional Empl/MAPE

+ **FLSA Status** : Nonexempt

+ Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

NOTE:** **THIS POSTING REPRESENTS A MULTI-LEVEL POSTING.** **IF THIS POSITION IS NOT FILLED BY A QUALIFIED APPLICANT AT THE TRANSPORTATION PROGRAM SPECIALIST 2 LEVEL, THE POSITION WILL BE FILLED AT THE TRANSPORTATION PROGRAM SPECIALIST 1 LEVEL.

This vacancy was previously posted and is being reposted. If you previously applied, you are not required to reapply.

This position works within the Operations Center of the Regional Transportation Management Center (RTMC).

The primary responsibilities will be to:

+ **Operate the RTMC’s Traffic Management Systems in Metro area, dispatch the Freeway Incident Response Team drivers, to inform motorists of traffic problems, road work, and incidents.**

+ **Assist MnDOT Maintenance Dispatch and State Patrol Dispatch in locating traffic incidents on metro area freeways.**

**The Minnesota Department of Transportation does not sponsor applicants for work visas or Optional Practical Training Extensions for STEM Students. Individuals must be legally authorized to work in the US at the start of employment.

Minimum Qualifications

Minimum Qualifications at the Transportation Program Specialist 2 level are as follows:

To qualify, Transportation Program Specialist 2 applicants must meet all the following:

Two (2) years of related professional level (05L and higher) experience; OR Three (3) years of related technical experience demonstrating the requirements listed below.

+ Thorough understanding of incident and traffic management/monitoring within a traffic management center, incident response center, traveler information operation center, and/or similar function.

+ Comprehensive knowledge of the Twin Cities Metropolitan Area freeway system sufficient to direct responding agency to location of call.

+ Written communication skills in English sufficient to create e-mails and reports using appropriate spelling and grammar.

Minimum Qualifications at the Transportation Program Specialist 1 level are as follows:

To qualify, Transportation Program Specialist 1 applicants must meet one of the following and all the requirements outlined below:

One (1) year of professional (MAPE 05L or higher) experience demonstrating the requirements listed below.

OR

Two (2) years of advanced clerical (61L and higher) experience demonstrating the requirements listed below.

OR

Two (2) years of technical or para-professional experience demonstrating the requirements listed below.

+ Experience as a call-taker or dispatcher in a public safety dispatch center, reporting for a traveler information center, as a freeway incident responder, or in another similar function. Work experience must also demonstrate:

+ Comprehensive knowledge of the Twin Cities Metropolitan Area freeway system sufficient to direct responding agency to location of call.

+ Written communication skills in English sufficient to create e-mails and reports using appropriate spelling and grammar.

If advanced to the finalist pool for** **either** **classification, you will be assessed on the following criteria, as well as on your experience and training, during the job interview:

+ **Oral communication skills in English sufficient to communicate clearly and concisely over a telephone, two-way radio and in person with the motoring public, FIRST drivers, State Patrol, and other responding agencies.**

+ **Ability to work in a fast paced, stressful environment, with minimal supervision.**

+ **Ability to multi-task in high pressure situations and to make sound decisions using all available information.**

+ **Ability to detect, locate and confirm precise details of traffic incidents using MnDOT traffic cameras, speed detection data and other information sources and act accordingly on information received.**

Preferred Qualifications

Preference for** **both** **classifications will be given to candidates with the following:

+ Experience as a FIRST driver or State Patrol Radio Communication Operator (dispatcher).

+ Previous experience using CCTV surveillance cameras and/or monitoring public safety radio transmissions.

Additional Requirements

It is our policy that the successful candidate pass a background check prior to employment. The background check may consist of the following components:

+ SEMA4 Records Check/employment verification

+ Criminal History Check

+ Employment Reference Check

+ Education/License Verification

+ Driver’s License Verification

AN EQUAL OPPORTUNITY EMPLOYER

Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.

Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email [email protected] . Please indicate what assistance is needed.