"Alerted.org

Description

Introduction

Do you have the PRN career opportunities as a(an) PBX Operator PRN you want with your current employer? We have an exciting opportunity for you to join St. David's South Austin Medical Center which is part of the nation's leading provider of healthcare services, HCA Healthcare.

Benefits

St. David's South Austin Medical Center, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

+ Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as telemedicine services and free AirMed medical transportation.

+ Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.

+ Fertility and family building benefits through Progyny

+ Free counseling services and resources for emotional, physical and financial wellbeing

+ Family support, including adoption assistance, child and elder care resources and consumer discounts

+ 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)

+ Employee Stock Purchase Plan

+ Retirement readiness and rollover services and preferred banking partnerships

+ Education assistance (tuition, student loan, certification support, dependent scholarships)

+ Colleague recognition program

+ Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)

Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/prn-employee-benefits-and-rewards)

_Note: Eligibility for benefits may vary by location._

Our teams are a committed, caring group of colleagues. Do you want to work as a(an) PBX Operator PRN where your passion for creating positive patient interactions is valued? If you are dedicated to caring for the well-being of others, this could be your next opportunity. We want your knowledge and expertise!

Job Summary and Qualifications

Position Summary

The PBX Operator coordinates the hospital switchboard, handling incoming, outgoing, and internal telephone calls. He/She is the primary person responsible for monitoring all alarm indicators and disseminating information in the event of internal emergencies such as Dr. Leo, fires, and emergency alarms. He/she is primary person responsible for performing overhead pages.

Principal Responsibilities

*1) Possess excellent communication and telephone skills.

+ Answers telephone promptly, efficiently, and with a professional, courteous image to all callers.

+ Places outgoing calls as requested and routes calls appropriately.

+ Pages, locates, and relays information to physicians and employees.

+ Updates and maintains current on-call and beeper assignments.

+ Locates on call personnel appropriately and in a timely manner.

+ Maintains up-to-date census and directs patient calls appropriately.

+ Maintains patient confidentiality as indicated by the computer.

*2) Handles all “CODE” and emergency calls promptly and accurately

+ Responds to call on 7555 line immediately 100% of the time.

+ Pages appropriate personnel based on current policy 100% of the time

+ Maintains log of all codes and other non-standard occurrences.

*3) Monitors equipment to ensure that all is operational and refers problems to PBX supervisor as necessary.

+ Reports problems with telecommunications equipment to the PBX Supervisor promptly.

*4) Participates in quality improvement program to improve operation of work unit.

+ Attends all scheduled quality training sessions

+ Utilizes quality improvement skills in problem resolution

+ Participates in Process Improvement Team when asked.

*5) Sorts and routes incoming mail by department or staff member.

+ Prepares daily overnight mail for the RSC timely and accurately.

+ Completes checklist for RSC scanning documents timely and regularly.

*6) Demonstrate understanding of HCA’s and “Patients First” safety initiative by strict compliance to all safety protocols and procedures.

*7) Performs other related duties as directed or required.

What qualifications you will need:

+ High School graduate or equivalent

+ Six months previous experience with PBX or multiline phone experience.

St. David's South Austin Medical Center (http://www.stdavids.com/locations/st-davids-south-austin-medical-center) , which is part of St. David's HealthCare. We are a 368-bed acute care facility offering a range of complex specialties and sub-specialties. Our services include a nationally accredited oncology program with the area's only adult Transplant and Cellular Therapy Program; advanced trauma care with a Level II trauma center; comprehensive cardiac, stroke and orthopedic programs; full-service maternity and newborn care; and two full-service emergency centers in the communities of Bee Cave and Bastrop. St. David's South Austin Medical Center is affiliated with the Texas Institute for Robotic Surgery. We offer advanced robotic services for orthopedics, open heart and lung surgery, complex GI surgery, surgical oncology, general surgery, colorectal surgery, and urology. It was one of the first hospitals in Central Texas to combine the use of CT imaging and robotics to detect early stage lung cancer.

HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our PBX Operator PRN opening. We review all applications. Qualified candidates will be contacted for interviews. **Unlock the possibilities and apply today!**

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status