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Summary About the position: This position is Non-appropriated Fund (NAF) and will be assigned to the Information, Tickets and Tours program at Hanscom AFB. This position is regular full-time, eligible for our full benefits and compensation packages. This position requires shift work that may include weekends, nights and holidays. Responsibilities This position provides clear and accurate guidance and coordination of leisure travel ticket informaton and referral services for both individual and group customers. Works interactively in development of group tours in domestic areas, for advertisement to the base populace through Information, Tickets and Tours. Intitiates action/contracts to maintain displays of information by use by all customers. Gathers, monitors and maintains data to complete reports. Coordinates, receives and confirms reservations for all activities including sightseeing trips and ticket orders. Manages the base engraving program, including inventory, product selectoin and engraving training. Evaluates and reviews purchase of resale merchandise. Prepares budgets. Supervises small staff. Plans and executes small local tours. Performs other duties as assigned. If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/12744055 Requirements Conditions of Employment Qualifications Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 06/19/2025 Business Based Action, Military Spouse Preference, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application. Qualifying Experience: Must have knowledge and experience providing computer based travel reservations and ticketing. Knowledge of supply, inventory control and requisitioning procedures. Applicant must have experience in the receipt, disbursement, examination, deposit or other process of cash handling, use of cash accountability control methods. Knowledge of office automation software. Education Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does not allow for education substitution. FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Additional Information Individual must fully meet qualification/eligibility/background requirements for this position. U.S. Citizens and Non-U.S. Nationals who have resided in the U.S. Territory for three (3) or more consecutive years immediately preceding the start of Federal affiliation or a signed memorandum indicating the installation's decision on the 3-year residency requirement.. Male applicants born after December 31, 1959 must be registered for Selective Service. Direct deposit is required. Satisfactorily complete an employment verification (E-Verify) check. A probationary period may be required. Pre-employment requirements must be satisfactorily met prior to Entrance on Duty (EOD). Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government's interest. Multiple positions may be filled from this job opportunity announcement. And additional selections may also be made from this job opportunity announcement. Selection(s) are subject to restrictions resulting from hiring preferences and priority consideration eligible. This is a Nonappropriated Fund (NAF) position carrying out Morale, Welfare and Recreation (MWR) activities for the Air Force and Space Force.