• Clinic Operations Manager

    Baylor Scott & White Health (Austin, TX)


    JOB SUMMARY

    The Manager Clinic Operations 1 coordinates all activities in physician offices, clinics or other areas that assist patients to ensure high quality, patient-centered care and compliacne with established policies, procedure and standards.

    ESSENTIAL FUNCTIONS of the ROLE

    + Manages daily activities in a physician office, clinic or other patient care facility to ensure efficient office operations.

    + Coordinates staffing, coverage and procedures to ensure needs of the facility are met in a timely and effective manner.

    + Develops, reviews, revises, submits and implements policies, procedures, and objectives for practice that are aligned to the organization's objectives.

    + Interviews, selects, trains, supervises, evaluates, counsels, and recommends termination of assigned employees.

    + Approves and contributes to in-service education programs for assigned personnel.

    + Submits invoices to accounts payable, monitors cash collections, and coordinates accounts receivable management.

    + Communicates with various departments to coordinate services, resolve operational problems, and improve quality of patient care.

    + Provides information to physicians, community groups, and referral agencies about programs provided by practices.

    + Investigates, resolves and documents resolution of patient complaints.

    KEY SUCCESS FACTORS

    + Demonstrated leadership, communication and problem-solving skills.

    + Demonstrated effectiveness in team development strategies.

    + Demonstrated ability to evaluate and balance team and individual workloads through effective time management, prioritization and organizational skills.

    BENEFITS

    Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include:

     

    + Eligibility on day 1 for all benefits

    + Dollar-for-dollar 401(k) match, up to 5%

    + Debt-free tuition assistance, offering access to many no-cost and low-cost degrees, certificates and more

    + Immediate access to time off benefits

     

    Note: Benefits may vary based on position type and/or level

    QUALIFICATIONS

    + EDUCATION - Associate's Degree or 2 years of work experience above the minimum qualification

    + EXPERIENCE - 3 Years of Experience

     

    As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products. We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.