• Patient Service Representative-Admitting

    Virginia Mason Franciscan Health (Seattle, WA)


    Responsibilities

    This position supports reimbursement for VMMC through the collection and verification of demographic and insurance information from new and established patients; obtaining and documenting organizational and federally mandated patient signatures; initiating and updating the patient registration systems as needed; creates medical records for use in patient care; provides a welcome environment to all patients who arrive for care; collects co-payments and/or pre-payments and facilitates on-time arrival of patients to the clinical areas.

    Qualifications

    We require:

    - A high school diploma and two years of experience working in a health care setting, related education or equivalency.

     

    - Knowledge of medical terminology and third-party payer requirements is also required.

     

    - Demonstrated excellence in customer service and/or patient care skills. Requires demonstrated organization, interpersonal communication and strong computer skills.

     

    - Incumbents must demonstrate problem-solving and prioritization skills in order to manage multiple tasks successfully throughout the day.

     

    Prefer proficiency in telephone management and VMMC computer systems (IBM scheduling, GroupWise and Internet Explorer).

     

    Experience working with banking transaction systems is preferred

    As a part of our organization, we currently offer the following additional benefits:

    Competitive starting wages (DOE) and training to grow within the company

     

    Paid Time Off (PTO)

     

    Health/Dental/Vision

     

    Insurance Flexible health spending accounts (FSA)

     

    Matching 401(k) and 457(b) Retirement Programs

     

    Tuition Assistance for career growth and development

     

    Care@Work premium account for additional support with children, pets, dependent adults, and household needs

     

    Employee Assistance Program (EAP) for you and your family

     

    Voluntary Protection: Group Accident, Critical Illness, and Identify Theft

     

    Adoption Assistance

     

    Wellness Program

     

    We deliver inspired people to do meaningful work.

     

    We arean equal opportunity/affirmative action employer.

     

    Overview

     

    Virginia Mason Franciscan Health brings together two award winning health systems in Washington state - CHI Franciscan and Virginia Mason. As one integrated health system with the most patient access points in western Washington our team includes 18,000 staff and nearly 5,000 employed physicians and affiliated providers. At Virginia Mason Franciscan Health you will find the safest and highest quality of care provided by our expert, compassionate medical care team at 11 hospitals and nearly 300 sites throughout the greater Puget Sound region.

    Pay Range

    $23.00 - $30.99 /hour

     

    We are an equal opportunity/affirmative action employer.