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County Caseworker 3 (CQI Unit) (Local Government) - Blair County C&Y (Multiple Vacancies)

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County Caseworker 3 (CQI Unit) (Local Government) - Blair County C&Y (Multiple Vacancies)

Salary

$43,251.00 - $44,109.00 Annually

Location

Blair County, PA

Job Type

Civil Service Permanent Full-Time

Job Number

CS-2025-26180-L0625

Department

Local Government

Division

HS Blair Co Child Welfare Serv

Opening Date

05/27/2025

Closing Date

6/9/2025 11:59 PM Eastern

Job Code

L0625

Position Number

Multiple positions may be filled from this posting.

Union

Non-Union

Bargaining Unit

LG

Pay Group

LG

Bureau / Division Code

88212707

Bureau / Division

Blair County Children, Youth & Families

Worksite Address

423 Allegheny Street, Suite 132

City

Hollidaysburg, Pennsylvania

Zip Code

16648

Contact Name

Sandra Wharton or Shannon Tucker

Contact Phone

814.693.3130

Contact Email

[email protected] or [email protected]

+ Description

+ Benefits

+ Questions

THE POSITION

Blair County Children, Youth, and Families is looking for a Caseworker III to join our leadership team in the Continuous Quality Improvement (CQI) Unit. This position gives you the opportunity to work with the Program Specialist to conduct quality assurance and regulatory reviews in order to ensure the agency is continually implementing best practices. Apply today to share your knowledge with staff as you coach and guide them to be strength-based and engage with those that they work and partner with!

DESCRIPTION OF WORK

As a County Caseworker, you will be responsible for reviewing case files accepted for ongoing service, in-home and out-of-home, to assess regulatory compliance with regulations, policies, and special transmittals. Work involves completing announced and unannounced visits with families and site visits with contract providers, gathering and interpreting data, as well as supporting the implementation of corrective action plans. You will be responsible for training agency staff regarding casework processes to enhance casework practice and quality of services. Additional duties include reviewing and analyzing data of all programs, preparing reports, evaluating program effectiveness, and recommending changes to operational methods.

Join us in our mission of strengthening families, protecting the rights and welfare of children in this community, and ensuring children have an opportunity for healthy growth and development, free from abuse or neglect!

Work Schedule and Additional Information:

+ Full-time employment

+ Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch.

+ Work schedule also includes emergency duty coverage as scheduled.

+ Telework: You will not have the option to telework in this position.

+ Salary: In some cases, the starting salary may be non-negotiable.

+ You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS

Minimum Experience and Training Requirements:

+ Two years of experience as a County Caseworker 2; or

+ A bachelor's degree in sociology, social welfare, psychology, gerontology, criminal justice, or other related social sciences and three years of professional social casework experience in a public or private social services agency; or

+ Any equivalent combination of experience and training which includes 12 college credits in sociology, social welfare, psychology, gerontology, criminal justice, or other related social sciences.

Other Requirements:

+ PA residency requirement (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) is currentlywaivedfor this title.

+ You must be able to perform essential job functions.

Legal Requirements:

+ You must pass a background investigation.

+ A conditional offer of employment will require a drug screening.

+ This position falls under the provisions of the Child Protective Services Law.

+ Under the Law, a conditional offer of employment will require submission and approval of satisfactory criminal history reports including, but not limited to, PA State Police clearance, PA Child Abuse history clearance, and FBI Fingerprint clearance.

How to Apply:

+ Resumes, cover letters, and similar documents willnotbe reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).

+ If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.

+ Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.

+ Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

+ Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional%20Info/Pages/default.aspx and click the Veterans’ Preference tab or contact us at [email protected] .

Telecommunications Relay Service (TRS):

+ 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

EXAMINATION INFORMATION

+ Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).

+ Your score is based on the detailed information you provide on your application and in response to the supplemental questions.

+ Your score is valid for this specific posting only.

+ You must provide complete and accurate information or:

+ your score may be lower than deserved.

+ you may be disqualified.

+ You may only apply/testoncefor this posting.

+ Your results will be provided via email.

Benefit packages are determined by the county and may vary. Please contact the applicable county human resource office directly to inquire about a specific benefit package.

01

Have you been employed by a Pennsylvania local government agency in a civil service covered position as a County Caseworker 2 for two or more years full-time?

+ Yes

+ No

02

If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experiencemustalso be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.

03

How many years of full-time professional social casework experience do you possess in a public or private social services agency?

+ 3 years or more

+ 2 but less than 3 years

+ 1 but less than 2 years

+ Less than 1 year

+ None

04

If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experiencemustalso be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.

05

Have you completed 12 or more college credits in the social sciences?

If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted.

If you answer "Yes" to this question based on education acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visitingwww.naces.organd clicking the Evaluation Services Link.

For additional information on foreign education credentials, please visithttps://www.employment.pa.gov/Additional%20Info/Pages/default.aspx#q3and click on Other Information. You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted.

+ Yes

+ No

06

How much graduate coursework have you completed in social work or the behavioral sciences?

If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted.

If your education was acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visitingwww.naces.organd clicking the Evaluation Services Link.

For additional information on foreign education credentials, please visithttps://www.employment.pa.gov/Additional%20Info/Pages/default.aspx#q3and click on Other Information. You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted.

+ A conferred Master's degree or higher

+ 60 credits or more

+ 30 but less than 60 credits

+ 15 but less than 30 credits

+ Less than 15 credits

+ None

07

You must complete the supplemental questions below. These supplemental questions are the exam and will be scored. They are designed to give you the opportunity to relate your experience and training background to the major activities (Work Behaviors) performed in this position. Failure to provide complete and accurate information may delay the processing of your application, or result in a lower-than-deserved score or disqualification. Youmustcomplete the applicationandanswer the supplemental questions. Resumes, cover letters, and similar documents will not be reviewed for the purposes of determining your eligibility for the position or to determine your score.

All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions.

Read each work behavior carefully. Determine and select which "Level of Performance" most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training.The "Level of Performance" you choose for each work behavior must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered.In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function.

If you have read and understand these instructions, please click on the "Yes" button and proceed to the exam questions.

If you have general questions regarding the application and hiring process, please refer to ourFAQ page (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) .

+ Yes

08

WORK BEHAVIOR 1 – INTERPRETATION AND COMPLIANCE WITH POLICIES AND REGULATIONS

Interprets and applies federal, state, and local policies, laws, and regulations related to human services programs and ensures agency compliance in service delivery, documentation, and case management practices. Identifies areas of non-compliance, recommends corrective actions, and supports staff in implementing compliant procedures.

Levels of Performance

Select the “Level of Performance” which best describes your claim.

+ A. I have experience interpreting and applying federal, state, or local policies and regulations related to human services programs to ensure compliance, identifying areas of non-compliance, AND recommend corrective actions.

+ B. I have experience interpreting and applying federal, state, or local policies and regulations related to human services programs to ensure compliance and identifying areas of non-compliance.

+ D. I have experience interpreting and applying federal, state, or local policies and regulations related to programs OTHER THAN human services programs to ensure compliance and identifying areas of non-compliance.

+ E. I have successfully completed college-level coursework related to policy or regulatory interpretation or reading comprehension.

+ F. I have NO experience or education related to this work behavior.

09

In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

+ The name(s) of the employer(s) where you gained this experience.

+ The type(s) of policies, laws, or regulations you interpreted or applied.

+ The type(s) of guidance or corrective action you provided.

+ Your level of responsibility.

10

If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.

+ College/University

+ Course Title

+ Credits/Clock Hours

11

WORK BEHAVIOR 2 – WRITTEN COMMUNICATION

Writes narrative and statistical reports, letters, and other documents. Enters information into an electronic tracking system/database and maintains accurate and detailed records to account for placements, admissions, discharges, and statistics.

Levels of Performance

Select the "Level of Performance" which best describes your claim.

+ A. I have experience writing narrative or statistical reports, letters, and other documents. I WAS RESPONSIBLE FOR THE FINAL DOCUMENTS.

+ B. I have experience writing portions of narrative or statistical reports; however, I WAS NOT RESPONSIBLE FOR THE FINAL VERSION OF THE REPORT. I have experience preparing letters and other documents and I WAS RESPONSIBLE FOR THE FINAL VERSION OF THESE DOCUMENTS.

+ C. I have experience preparing letters and other documents; however, SOMEONE ELSE was responsible for the final version of these documents.

+ D. I have completed college-level coursework related to this work behavior such as report writing, technical writing, business writing, or English composition.

+ E. I have NO experience or education related to this work behavior.

12

In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

+ The name(s) of the employer(s) where you gained this experience.

+ The types of documentation you prepared.

+ Your level of responsibility.

13

If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.

+ College/University

+ Course Title

+ Credits/Clock Hours

14

WORK BEHAVIOR 3 – COORDINATION OF SERVICES

Coordinates with staff in other social service agencies, hospitals, clinics, and other service providers for the purpose of assisting the client through the commitment process or crisis services; provides service coordination and follow-up in close cooperation with these other providers.

Levels of Performance

Select the "Level of Performance" which best describes your claim.

+ A. I have experience coordinating COMMITMENT PROCESSES or CRISIS SERVICES with staff in other social service agencies, hospitals, clinics, courts, other service providers, or the community for the purpose of meeting the needs of the consumers and providing continuity for others who work with the consumer.

+ B. I have experience coordinating HUMAN SERVICES with staff in other social service agencies, hospitals, clinics, courts, other service providers, or the community for the purpose of meeting the needs of the consumers and providing continuity for others who work with the consumer.

+ C. I have experience coordinating with staff in outside agencies or the community for the purpose of meeting the needs of consumers or customers OTHER THAN those receiving commitment processes, crisis services, or human services.

+ E. I have completed college-level coursework related to this work behavior such as care coordination or case management.

+ F. I have NO experience or education related to this work behavior.

15

In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

+ The name(s) of the employer(s) where you gained this experience.

+ The type(s) of service(s) you coordinated, including for whom you coordinated the services.

+ The type of follow-up you provided.

+ Your level of responsibility.

16

If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.

+ College/University

+ Course Title

+ Credits/Clock Hours

Required Question

Employer

Commonwealth of Pennsylvania

Address

613 North Street

Harrisburg, Pennsylvania, 17120

Website

http://www.employment.pa.gov